Mainland Aggregates Ltd Reviews 

52
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently express deep satisfaction with the broad selection of available items, competitive pricing, and the remarkably smooth online ordering process. Shoppers appreciate that navigating the digital store is completely straightforward, communication is clear, and purchases consistently arrive promptly on the scheduled day without any stress. Many buyers frequently praise the delivery team and drivers for being extremely polite, professional, and helpful when placing heavy materials. However, some people mentioned occasional issues, noting that product sizing can sometimes vary within individual bags or that delivery pallets occasionally arrive damaged.

What people talk about most

Product

Customers had positive experiences with product, noting that items like beach pebbles, stones, and aggregates... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently noting that orders arrive promptly... See more

Order

Consumers find order to be positive, highlighting a seamless online ordering process and good communication.... See more

Staff

Users describe positive interactions with staff members who are consistently polite, friendly, and... See more

Service

Clients share positive opinions on service, noting that experiences are consistently impressive from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An extremely helpful company that provided great advice at every stage. Delivery was prompt, and the drivers were courteous and professional. Thanks to their support, we completed our project on time... See more

Company replied

Rated 5 out of 5 stars

Been using MA for many years now with easy ordering and delivery always on time/schedule. Good price with realistic delivery prices too. Recommend buying multiple bags of stone to get a good mix of si... See more

Company replied

Rated 5 out of 5 stars

Having already had a previous delivery of the Cotswold stone. I decided to order a 2nd tonne bag and fill my gabions with the same...This arrived with no stress on date as chosen and palletted onto my... See more

Company replied

Rated 5 out of 5 stars

Good wide range of products. Reasonable price with delivery included. Quick delivery. Have ordered from here several times and plan to again for future projects.

Company replied


Company details

  1. Aggregate supplier
  2. Building Materials Supplier
  3. Crushed stone supplier
  4. Landscaping Supply Shop
  5. Sand and Gravel Supplier
  6. Topsoil supplier

Information provided by various external sources

Quarried Aggregates, Recycled Aggregates and Decorative Aggregates Supplied and Delivered Nationwide in Bulk Bags or Loose by the Tonne. Take a look today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

52 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(52)

42 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb company

Superb company, efficient, communicative, as online as you need and also as phoneable as you need. Very competitive pricing - beat everyone else I’ve ever used hands down. Highly recommended.

17 December 2025
Unprompted review
Mainland Aggregates Ltd logo

Reply from Mainland Aggregates Ltd

Thank you very much for your kind review. We’re delighted to hear that you found our service efficient and easy to deal with! It’s also great to know our pricing stood out compared to others you’ve used. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Paid for Gabion york stone received slush

Paid £180 for Gabion York Stone. What i received was more like DOT1 hardcore. Most of the bag was either small pebble size or just aggregated slush. Managing Director didn't seem to want to own the problem so i had to involve my credit card company.

After going to all the trouble of emptying out all the sludge they wanted me to refill the bag again so they could collect it. 850kg hand balling out and then back in again. They even said they would weigh it to check I wasn't diddling them!

They never even apologised.

Was accused by their MD of running some kind of scam whereby I get a few stones for free. Thats a new one on me.

What an outfit!

23 December 2025
Unprompted review
Mainland Aggregates Ltd logo

Reply from Mainland Aggregates Ltd

We’re sorry to hear that you were dissatisfied with the material supplied.

When the issue was raised, we offered to collect the material and provide either a full refund or a replacement, in line with our standard resolution process. The only option requested was to retain the material while also receiving a refund, which unfortunately is not something we’re able to offer.

The subsequent use of the material indicated that it was suitable for the intended job and constituted acceptance of the product. At no point did we suggest any improper intent, however, a refund without return of goods is not a practice accepted by any retailer.

We made genuine efforts to resolve the matter fairly and directly, and while we regret that the outcome was not what you were hoping for, we remain committed to working constructively with our customers. Should you wish to discuss the matter further, we’re always happy to do so.

We made genuine efforts to resolve the matter directly and fairly, and we regret that this was not the outcome you were hoping for. We remain committed to working constructively with our customers and are always happy to discuss any concerns further.

Rated 1 out of 5 stars

Cancelled an order with 24 hrs noticed…

Cancelled an order with 24 hrs noticed but was still charged £700 for cancelation even though the lorries were not even loaded yet....
Cancellations were due to dodgy tradesmen unable to do the quoted work. Unfortunately it had nothing to do with planning but idiot tradesmen!

1 June 2023
Unprompted review
Mainland Aggregates Ltd logo

Reply from Mainland Aggregates Ltd

A very disappointing review. This order was not cancelled once, but 3 times on 3 separate dates. The last cancellation was so late in the day that it was impossible for us to rearrange a days work for 2 trucks. The 2 vehicles organised to make these deliveries need to earn approx £600.00/day to break even. The charges levied didn't even cover the £1200.00 in costs which our haulier charged us. Better on site planning would have avoided any costs. Seems pretty unfair that we get a negative review when it is clearly your tradesmen that were the problem.

Rated 5 out of 5 stars

Ordered 3 bulk bags.

Ordered 3 bulk bags of Lancashire pebble 20/40mm. I can’t fault the communication, service or quality of the product. I had my delivery day emailed & the driver called 1 hour in advance to tell me when he would arrive. All 3 pallets put exactly where I wanted. It was faultless.

25 May 2023
Unprompted review
Mainland Aggregates Ltd logo

Reply from Mainland Aggregates Ltd

Thank you for taking the time to review us. We are glad you had a positive experience and hope you will use us in the future.

Rated 5 out of 5 stars

Seamless transaction!

In a time when materials aren’t always available and take an age to be delivered this was a breath of fresh air. Received on the promised day by a great driver who placed the 2 bulk bags exactly where I wanted them. Product exactly as described. Thank you

9 August 2021
Unprompted review
Mainland Aggregates Ltd logo

Reply from Mainland Aggregates Ltd

Thank you for taking the time to review us. We are glad you had a positive experience and hope you will use us in the future.

Rated 5 out of 5 stars

Very pleased with pink/grey granite chippings

I was looking for some 20mm-30mm pink granite chippings but couldn’t find any on line. Compared prices for smaller 14mm-20mm and Mainland Aggregates appeared good value. Ordered three 850kg bulk bags. Arrived on the day advised and the delivery driver was really friendly and helpful, placing the pallets exactly where I wanted them. To my surprise the chippings were the larger 20-30/40mm size, so well chuffed. The bags were well filled and the quality of the granite was consistent from top to bottom and across all three bags. Just wish there was an easier way of getting over 2.5 tonnes of the product out of the bulk bags and 40 metres to the end of the garden other than a shovel, buckets and a wheel barrow. Very happy but knackered. Would recommend Mainland Aggregates and would certainly use them again

13 April 2021
Unprompted review
Mainland Aggregates Ltd logo

Reply from Mainland Aggregates Ltd

Thank you for taking the time to review us. We are glad you had a positive experience and hope you will use us in the future.

Rated 5 out of 5 stars

Top class service ordered gravel from…

Top class service ordered gravel from this company was excellent all round and arrived on the day I requested could not fault this company in anyway will definitely use again

13 June 2020
Unprompted review
Mainland Aggregates Ltd logo

Reply from Mainland Aggregates Ltd

Thank you for your kind words. It’s is gratifying to know that our efforts to provide great customer service have not gone unnoticed. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Fantastic service

Fantastic service!
Arrived on the specified day and bag was full as should be.

This is my 3rd order from you guys and the only thing I can criticise is that the first 2 times the pallets were damaged on delivery. But this time it seemed a stronger one which is good.

I recently used a competitor who couldn’t deliver on time and I’m sure the bag wasn’t full. It was nice to come back to you and get a smooth and perfect service!

Thank you!!

11 May 2020
Unprompted review
Mainland Aggregates Ltd logo

Reply from Mainland Aggregates Ltd

Thank you for taking the time to review us. We are glad you had a positive experience and hope you will use us in the future.

Rated 5 out of 5 stars

Fantastic Service

We found this company online after visiting many local garden and DIY centres who quoted extortionate prices for delivery or the pebbles themselves. This company were reasonably priced on both counts, delivery was within a few days and the driver left them exactly where we asked, highly recommend this company.

15 August 2019
Unprompted review
Mainland Aggregates Ltd logo

Reply from Mainland Aggregates Ltd

Thank you for your 5 star review of Mainland Aggregates Ltd! We are glad you experienced fantastic service and would like to thank you for the recommendation.

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