Mainline Menswear Reviews 

7,081
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,578 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently highlight the exceptional level of reliable service, remarkably fast shipping times, and very reasonable prices across purchases. Consumers also appreciate the clear communication throughout the purchasing process and the overall ease of ordering their favorite branded items online. Many individuals express their intention to continue shopping here because of the dependable quality and consistent delivery performance. However, some customers also noted frustrations regarding return shipping fees, mentioning unexpected charges and postal deductions when sending items back. A few people additionally experienced issues with incorrect product sizing or felt that certain clothing materials fell short of expected standards.

What people talk about most

Product

Users describe positive interactions with product, highlighting great quality clothing at reasonable prices... See more

Delivery service

Consumers find delivery_service to be positive, consistently praising the fast shipping times, helpful... See more

Quality

Reviewers highlight positive aspects of quality, expressing general satisfaction with the excellent clothing... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient experiences... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and reasonable rates across many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased several items from Mainline Menswear during the last several months. The quality of every item was excellent, as expected .I had to return a pair of jeans, as I chose the wrong size,... See more

Company replied

Rated 5 out of 5 stars

I made a mistake with the delivery address, and could not contact customer services until the monday morning. I was very worried I was going to lose my order. Lewis, via the online chat, was able to l... See more

Company replied

Rated 5 out of 5 stars

Iv been using mainline for 2 years and I can not fault the company from start to finish the ordering is so easy and they deliver when they say iv had no problems ever and iv prob spent over £5k. Iv on... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always! Great product( jumper) very good quality at a reasonable price. Mainline are a great company who have never let me down. I will certainly continue to purchase clothes fro... See more

Company replied


Company details

  1. #132 of 235 best companies in Men's clothes shop

Written by the company

With over 6 million dispatched orders to over 120 countries Worldwide, Mainline Menswear are Official Stockists of over 12,000 Products from 85+ of the World's Best Menswear Brands Online Including: Hugo Boss, Armani, Ralph Lauren, Nike, Adidas Originals, Fred Perry, Lacoste, Diesel, G Star, Levis, CP Company, Versace and many more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.5

All reviews

(7,081)

2,590 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick postage and everything I…

Very quick postage and everything I have bought is excellent quality xxx

19 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so pleased to hear that your order arrived quickly and that you are consistently happy with the excellent quality of everything you've purchased. Thank you for your wonderful feedback!

Kind regards,

Rated 5 out of 5 stars

Quick and easy to order and fast…

Quick and easy to order and fast delivery will definitely order from them again and tell my friends.

19 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so pleased you found our ordering process quick and easy, and that your delivery was fast. We appreciate your positive feedback and recommendation!

Kind regards,

Rated 5 out of 5 stars

Quality as always

Quick delivery also top quality

12 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We appreciate your feedback. We're so glad you were happy with the quality of your purchase and the prompt delivery. Thank you for your review.

Kind regards,

Rated 5 out of 5 stars

Customer service

Had an issue with my delivery address contacted customer service who answered straight away, address was changed no problem and delivered very next day!!!!
Well done the customer service team very impressed 👏

5 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're happy to hear that our customer service team was able to assist you promptly with your delivery address change and that your order arrived the very next day. Thank you for your positive feedback; we appreciate it.

Kind regards,

Rated 5 out of 5 stars

Fast delivery, great price

Fast delivery, great price. Really good quality product

19 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We appreciate your positive feedback. We're so pleased you were happy with the fast delivery, great price, and quality product. Thank you for your review.

Kind regards,

Rated 5 out of 5 stars

Excellent service

Excellent service

17 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We appreciate your feedback. We're so glad you were happy with the excellent service. Thank you for your review.

Kind regards,

Rated 5 out of 5 stars

Delivered to schedule and well packaged.

Delivery was on time and items were packaged well.

19 June 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We appreciate your positive feedback. We're so pleased to hear that your delivery was on time and that your items were well-packaged. Thank you for your review.

Kind regards,

Rated 5 out of 5 stars

Good quality clothes

Good quality clothes. Great sale prices.
Very quick standard delivery
Will definitely use again and highly recommend

19 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so pleased you're happy with the quality of our clothes and the sale prices. We're also glad you experienced very quick standard delivery. Thank you for your wonderful feedback!

Kind regards,

Rated 5 out of 5 stars

Amazing Service

Amazing Service. Only took 5 days to come from the UK to Australia! Unbelievable updates. Highly recommend to purchase from Mainline.

19 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so happy to hear that your order arrived so quickly and that you appreciated our updates! We truly value your recommendation.

Kind regards,

Rated 5 out of 5 stars

Ordered two different items

Ordered two different items
Both arrived fast and safely
Excellent service all round
Highly recommend.

19 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so pleased to hear that your order arrived quickly and safely, and that you had an excellent experience with us! Thank you for your kind words.

Kind regards,

Rated 4 out of 5 stars

Orders come fast and returns are easy…

Orders come fast and returns are easy to send back.

11 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're delighted to hear that your orders arrive quickly and that the return process is easy for you. Thank you for your positive feedback!

Kind regards,

Rated 5 out of 5 stars

Excellent service

Excellent service, great quality

18 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We appreciate your feedback. We're so glad you were happy with the excellent service and great quality. Thank you for your review.

Kind regards,

Rated 5 out of 5 stars

Came on time quickly

Came on time quickly. Great buy made up many thanks.

11 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so pleased to hear that your order arrived quickly and that you're happy with your purchase! Thank you for your wonderful feedback.

Kind regards,

Rated 5 out of 5 stars

Always good

I’ve had a great experience with Mainline Menswear. They’re always reliable, with excellent communication and consistently fast delivery times.

The products are great quality and their prices are very competitive, making them one of my go-to online fashion retailers. I’ve ordered from them multiple times and have always been impressed with the service and overall experience.

Highly recommended if you’re looking for quality menswear, good prices and a retailer you can rely on.

17 August 2026
Unprompted review
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We are so pleased to hear about your consistently positive experiences with us! It is wonderful to know that our reliable service, excellent communication, and fast delivery times have met your expectations.

We truly appreciate you recognizing the quality of our products and our competitive pricing, making us your preferred online fashion retailer.

Thank you for your strong recommendation; we value your continued support.

Kind regards,

Rated 5 out of 5 stars

Excellent

Excellent quality

11 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We appreciate your feedback. We're so glad you were happy with the excellent quality. Thank you for your review!

Kind regards,

Rated 5 out of 5 stars

Great every time

Great every time

11 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

Thank you for your feedback! We appreciate you taking to time to leave a review.

Kind regards,

Rated 1 out of 5 stars

Avoid these absolute robbing…

Do not buy from these absolute robbing scumbags. If you return an item they charge you for it. They charge the shipping obviously and another made up return fee to rob money from the customer. I was going to order the correct size once returned but obviously won’t be doing that now

8 August 2026
Unprompted review
Mainline Menswear logo

Reply from Mainline Menswear

Good afternoon,

Thank you for taking the time to leave a review.

I am sorry that you are unhappy with our returns fee. I can see you did contact our customer service team regarding this, and this was explained to you, however, you were extremely rude to the member of staff you spoke to.

Our return information is available to view online, and we would always advise customers to familiarise themselves with the policy prior to placing an order.

We do advise there is a charge for using our label, and this is stated on our website, and when you generate the label. The returns fee applies to all customers and is charged at a competitive rate which allows us to provide a fully tracked and insured service.

We are sorry you are unhappy on this occasion.

Kind regards,

Rated 5 out of 5 stars

Easy to order and prompt delivery

Easy to order and prompt delivery . Exchanging items is an easy process .

18 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so happy to hear that our ordering, delivery, and exchange processes were easy for you. We appreciate your positive feedback!

Kind regards,

Rated 5 out of 5 stars

Prefect

Prefect. I love it

17 August 2026
Mainline Menswear logo

Reply from Mainline Menswear

Good morning,

We're so happy to hear you love it! Your positive feedback truly makes our day. Thank you for sharing your experience with us.

Kind regards,

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