Makemepdf Reviews 163

Simple and easy to use, 1st time

I looked at this and paid £1. They then took a payment of £29.99 two day later. I raised a dispute straight away and they cancelled the subscription and have started the process of refunding my money. Lisa was wonderful.

The website itself is great for all the important stuff you need to get done regarding your pdf file. However there customer services is even better. I had an issue and asked for a refund and that was dealt promptly even though it was out of hours. Amazing

I would not recommend using this website as it doesn't do the job properly. When I made a complaint and asked them to review the document translation that their website has done, I was told that my money will be refunded as it was really horrible. For some reason they deducted money in 2 different transactions at the same time and now telling me that they only going to refund 1 payment. Scammers.

I converted a singular file through this website, it cost me 1$ and was succesfull. Afterwards I got charged 40$ for having a subscription with them, but after a single email they cancelled my subscription and refunded my 40$.

(Tried) to use the service to convert a file to a pdf… paid £1 to do so. First of all, it didn’t even work. It would not convert my file to a working pdf. Secondly, I initially paid £1 for 1 pdf… just to check my bank to see another 99p come off PLUS £30 in pending. I email them and tell them to cancel it or do whatever they can as I absolutely did not authorise those extra charges, and on the 27th of feb they confirm they’ll send a refund. Come 20th of march, I’ve still no refund so I send them a chaser email asking why not… they say it was an issue on their end and its being processed now and I’ll receive it within 5 business days. Guess who still doesn’t have their refund for payments that I never consented to☺️

Avoid this company at all costs. Shocking how they run the website and get away with clearly saving customers bank details without the customers knowledge or consent.

When I connected with make me pdf with a concern, I was met with respect and assurance that the issue would be solved.
It was taken care of immediately and I so appreciated it.

I would not recommend using this website. I urgently needed to convert a document and checked the Trustpilot reviews beforehand, which seemed reassuring. I paid for what was advertised as a one-time use; however, more money was still taken from my account, funds I needed for essential bills.

I have been going back and forth via email with a Lisa who repeatedly assures me the refund will arrive within a few days, but it never does. This has been ongoing for nearly a month now.

In my experience, this feels like a complete scam. I would strongly advise others to be cautious before sharing any account details.

I got scammed by this website several times. They even switched to another credit card because I had used Apple Pay to pay them.
If you have already somehow been caught in their trap, you have to write an email to support(at)makemepdf.com and immediately cancel any contract or subscription which you may have unintentionally made, plus ask for an immediate refund. This seems to be what works. At least I was notified with several emails that my cancellation had been accepted and the refund initiated. I will update this review in case this would not go through.

Makemepdf is quite user friendly and does the work

This company states they have document translation. However, the document translated still had lines of original language, so it was a total waste of time. I emailed customer support, and zero response has been received. I am going to dispute their charge, even though it is minimal, to let Makemepdf know this is unacceptable.

Quick response to my questions. No hassle when I asked for a refund. Even though communicating by email, the interactions felt friendly.

They accidentally took money from my PayPal account but refunded it cheerfully when I protested

Very easy to use and straightforward. Great tool to use! Would definitely recommend.

Initially, I was surprised by an auto-subscription charge of 39.99 after a single use 5-days prior. However their customer service sorted that out very quickly and I do intend to come back as the translation was impeccable. I had a very tedious translation to do of a 7 page packing list and it translated it within seconds. The only correction I had to make were the business names which needed to remain in their original language, of course.

All good - thank you

Fabulous customer service from Lisa!!!! Many thanks.

Great customer service