Malleny Mortgage Solutions Reviews 

We recently used Malleny Mortgage Solutions in Edinburgh to help us purchase our first flat, and we cannot recommend Karen highly enough. From the very start, Karen was warm, knowledgeable, and genuinely invested in getting us the best possible outcome.

Our mortgage process was far from straightforward — part of our deposit was coming from overseas, which created a number of complications and required a lot of back-and-forth to resolve. Karen handled every hurdle with patience and professionalism, keeping us informed and reassured throughout. She clearly knew exactly what she was doing, and thanks to her persistence and expertise, we were able to secure a fantastic deal that we are absolutely delighted with.

Karen also took the time to advise us on life insurance, making sure we had the right cover in place to protect our new home and our future. She explained everything clearly and never made us feel pressured — just well looked after.

If you are looking for a mortgage advisor who will go above and beyond, communicate brilliantly, and get you a great result even in tricky circumstances, Karen at Malleny Mortgage Solutions is the person to call. We are so grateful for everything she did for us.

Great support and advice provided during my remortgage process.

Sean was fabulous from start to finish and explained the whole process extremely clearly. He communicated excellently throughout the whole process and I now have my dream home. Could not recommend highly enough.

Have used Malleny for many years now. Sam is absolutely amazing to work with! I won’t go anywhere else. Thanks so much

I’d highly recommend Sean for his impeccable service. For many people, getting a mortgage or remortgaging can be one of the most stressful parts of homeownership — the process is daunting, with endless paperwork and details to pull together.

From the outset, Sean brought a genuinely positive attitude and a clear commitment to helping me achieve my objectives. He was consistently communicative, proactive, and excellent at anticipating obstacles early and guiding me through how we’d overcome them.

In what can often feel like a murky and hard-to-navigate world, Sean was highly professional throughout. He operates with real integrity, and I had complete confidence he would do the right thing by everyone involved. 👍

Sam and Shiralee were absolutely fantastic helping me change my mortgage product and sort out income protection. Sam is very knowledgable, researches the options thoroughly and takes the time to discuss everything in detail to help make decisions. She’s made the entire process super smooth and pain free! I’d highly recommend Malleny!

With excellent knowledge of current mortgage and life insurance products, our advisor, Sam, also took time to get to know our financial and family situation so she could provide personalised recommendations that were perfect for us. It was a smooth admin process throughout and the final result was money saving and peace of mind for the future.

I required a new mortgage product to redeem existing borrowing. I am retired, with my main income deriving from various pensions. I found Sean Graham to be an excellent mortgage adviser. He was extremely patient, made a thorough assessment of my borrowing needs, my income, explained the process carefully at every stage and I felt assured that he had my best interests in recommending the lenders and product I went ahead with.

Absolutely brilliant company to deal with, we did our mortgage with Sam around 2 years ago and have just gone through a remortgage process again with Sam this month. Knowledgeable, helpful and supportive throughout - keeping in touch with us regularly with progress updates and reviewing rates throughout the process to ensure we ended up in the best possible position.
If you're looking for a great, helpful and knowledgeable mortgage support then this is the place to go!
Thanks again for your help Sam

Gregor was vey helpful initially and found us a bridging loan. After that there was little help when there were obstacles put in our way and delays. Takes a large % for doing not a lot.

Shirley made our dreams come true! Before meeting Shirley we had met with two other mortgage brokers who discouraged us so much and we felt like home ownership would never happen for us. We had a bit of a complicated case given that we are non-nationals and one of us had just started a new job but Shirley held our hands through it all from the very first moment. She was so incredibly kind, really listened to us and assured us she’d get the job done. She was an absolute pleasure to work with, her communication is incredible and we always felt like we could trust and rely on her. She was so hands on with us but also handled so much behind the scenes so we were truly never stressed at what is usually an incredible stressful time. She is obviously a complete expert at what she does and is so knowledgeable about the market, especially for first time buyers and foreign nationals! She went absolutely above and beyond our expectations and it’s because of her that we just bought the house of our dreams! Shirley is the best mortgage broker you will ever find, I could not imagine doing this with anyone else.

Most excellent advice given by Sean an extreme wealth of knowledge well put over

People buy People a good principal to work with

Cannot speak more highly of Sean

Thank you SO much to Karen for all her help in getting us our mortgage for our new home. Karen is very friendly, professional & knowledgeable. Would definitely recommend her services. Thanks again ❤️

As a first time buyer I was very nervous as I had no clue regarding mortgages but the team at Malleny Mortgages were excellent. They explained everything and were so quick to get everything sorted for us in a short space of time! Emma, Claire, Abi and Gregor were all involved in our process and made it so much easier so thank you again!
Highly recommend

The service we received from this amazing company was outstanding from start to finish.
Sam Malone was utterly incredible. She was so thorough and was happy to chat through all the best options for us when remortgaging our home. Not only did she find us a fantastic money saving deal, it has allowed us to help our daughter buy her own first property.
Sam was also incredibly thorough and supportive when researching and finding the best mortgage deal for our daughter and we could not be happier with the service we received.
Shiralee was amazing at keeping us updated with the applications as they progressed and helped make sure we had everything in place. The process for us when sorting both mortgages was seamless and completely stress free.
Thank you again Sam and Shiralee you are an absolute credit to the company and we would not hesitate to recommend you to anyone who will listen!
We are so completely impressed with the service that we will happily be using you for advice on renewing our life insurance and buildings insurance.
Thank you again for all you have done,
The Munro’s

I have used Malleny before and was worried that when the Bruntsfield office shut it would be less personal - I was wrong. Karen and Shiralee were fantastic. They made the transaction very smooth and we felt we were listened to and that they were absolutely doing their best for us. They got us a deal that we hadn’t found ourself. All positive and would recommend

Shirley made the whole process of remortgaging our property simple and stress free. Her professionalism and prompt responses to any queries were much appreciated. She took the time to look at all alternatives, which is so important in these uncertain financial times. I highly recommend her as a mortgage advisor.
Chris Rothero

This was the second time we've gone with Shirley to sort out our mortgage and insurance as she always takes the stress out of it for us, sorting all the paper work and searches and always keeping us in the loop. Always very efficient and has set us up with great products, proactively coming back to us when better rates become available.

Gregor was professional, efficient and a pleasure to deal with. We readily trusted his advice.

Shirley Sim has been our mortgage advisor since 2022 when we bought our first home and we are still working with her in 2025 to buy our second home, she is absolutely brilliant and having her as our mortgage advisor is really great and put our mind at ease knowing that she will do all the research and paperwork for us. She replies very quickly to emails and she will take her time to call you and explain everything in more detail so there's no confusion. Thank you Shirley, my family and I really appreciate the help you gave us.

Bonolo and Liam Nelson