Mallorcar Reviews 

Stole deposit of 1247 EUR.
Thieves! Not worth the small discount compared to other rentals.
Last minute request for deposit before reservation, threatening it would otherwise be cancelled. Charged almost 200EUR for a tank that was barely used (not listed on website or in contract, as they claimed).
Signed off that the car was perfect upon return, but still debited the deposit from the credit card.
Upon request for reimbursement, kept making excuses and saying it would be returned imminently, but never did, despite dozens of emails and calls over 3 Months. Blocked my phone numbers, refused to share complaint form for the customer protection agency (which is legally mandatory).
The car was good and the pickup and dropoff went well, but take the risk at your peril.
Insurance via credit card company eventually reimbursed us.

These people are scammers and treat their customers badly.

We had rented a Fiat 500 convertible, and an hour before our scheduled pick-up, they told us it wasn't available and they only have a regular Fiat 500, and the convertible Fiat 500 will be available next day. So we canceled the reservation and asked for a refund, since it wasn't the vehicle we had booked. They then claimed the Fiat convertible was now in the parking (what a coincidence!). We refused, feeling cheated, and we were never reimbursed.

AVOID this car rental agency, they don't respect their customers and are rude.

not good I'm afraid. agreed to bring the car for 9.00am to our hotel and specifically a fiat 500 (as per their photo) and had agreed on prior email all was in hand.
didn't reply to any emails night where I was checking collection pickup and everything ok. simply didn't turn up....
didn't answer any calls on morning of collection till 9.30 and was then rude to hotel reception who tried for me.
then said 10.30 for car delivery - then called back and said cabriolet version of fiat 500 was going to be an extra 40 euros a day and disputed picture of the group "A" fiat 500 cabriolet on their website was indeed a cabriolet (look at their own pictures and it sure is :) )
All that being said - the REAL issue was the guy got super rude on phone, very angry and rude and then sent some rude whatsapp messages.
I suggested a kind and calm sorry for the rudeness and the failed delivery might be more appropriate!
I wouldn't recommend anyone uses these guys and I wish I had read the reviews on here about them before I booked and would have also known to steer clear.
They upset our family and made us miss our appointment, by failing to show up then trying to scam 40 euros a day extra.

I canceled my reservation. Online was not possible, delete butttom is fake. After several mails they confirmed the cancelation. After several mails and phonecalls I still have not received the money back. Ordered in April.
Absolut desaster.

SCAM!!! Please stay away!
- they refuse to return the guarantee money that they took from December last year (car was in order as per received form documentation)
- on top: lies, arrogance, disinformation, passive aggressive by both phone and email and more other lies....
also there is a solid suspicion that they LEAK THE CLIENT DATA to 3rds (this includes also the credit card and/or other payment information).

Horrible!!! Avoid this scam car rental company at any cost! Absolutely outrageous behavior! Three weeks before arriving in Mallorca, I booked a car with an automatic transmission. I made a 100% prepayment and received a confirmation of the reservation. Three hours before arrival, the somewho from Mallorcar called me and told me in croocked English that my reservation was cancelled and they could provide me with a completely different car with a manual transmission. The person who called spoke to me in a very rude manner and was rude, constantly interrupting me and not letting me say anything. Then he simply cursed me with the most humiliating words and hung up! How do you like this approach? It's just a disgrace! This is the first time I've encountered such inadequate behavior towards a client! Bravo, Spain!

0 stars, scammers, rude.

Had a booking cancelled within 24 hours of the start date due to conditions out of their hands which I accept. This being said I was told they had nothing to offer me in return, sorry and they would email me the cancellation and refund me immediately. This however has not been the case, almost a month later and still no email and still no refund. I have called several times a day and probably get through one in 10 times maximum to be greeted by someone saying oh yes sorry we will send the money today or tomorrow. Still yet to happen and my most recent interaction involved being shouted at and called a liar as I would have been offered an alternative car which i categorically was not or I would have taken it. I have also tried sending emails through their link on the website and I haven’t received a single response or acknowledgement of my message.

All in all, it’s a scam and the company should be closed down

SCAMMERS when they give you the car they ask for 122 euros in advance for gas which they don't give back and should absolutely be avoided

Please don’t rent it, you'll regret it. I rented a car at the end of May, the price is ok, I delivered the car clean, they inspected it and said it was ok and they would return the deposit they blocked for fuel, I've been waiting for 3 months and they haven't returned it, I send an email and they don't respond. Don't rent from this company, If you rent you will lose money.

I reserved a car from mallorcar because of the good and competitive price, including full insurance and additional discount for suv models, only after that I read the comments about the company on the Internet and was sincerely worried. I contacted the contact numbers given, and spoke to a gentleman who explained in detail what their policy was for paying a fuel deposit. At first I was surprised because I hadn't come across this requirement on their website, but the truth is that I usually look for a car rental without a deposit and excess, but we have always left a deposit specifically for the fuel. So I agreed to that. It was a surprise to me that I had to pay for the airport parking, but it actually happened that even though our flight was delayed by 2 hours, we only paid 10 euros for parking. Considering that the price for the car was pretty good, that 10 euros seemed reasonable to me. The employee from the company sent us a video and we very quickly found the car, late in the evening at the unknown airport. The car was clean and in excellent condition. The next day we decided that we wanted to extend the period in which we use the car for another day, I wrote to the employee of the company on whatsapp and he immediately sent me the extension of the contract and the insurance, the price seemed even low. On the last day, the employee came to pick up the car from the hotel we were staying at, and we agreed on the exact time beforehand. I am very happy with the service of mallorcar and glad that nothing written as a comment on the internet was true. We had a wonderful holiday in Mallorca with the services of Mallorcar and will recommend the company to all friends in Bulgaria.

Scam. I booked at the last minute and in hindsight too good a price to be true. Arrived and the first part of the scam is the price paid was full to empty and the prepay cost was equivalent to 2 full tanks of fuel. So basically paid 122euro for 9litres of fuel at 1.7euro. The alternative was to upgrade rental for twice the price, then you only pay the fuel you use. But the second worse part is they took the full 1150euro deposit dispite the car being returned exactly the same condition as rented... it was dusty outside on collection. Apart from that immaculate. Apart from that they park the car in public parking. Took us 2hrs to collect the car and you drop it with noone there and leave the keys in the car. The staff were also unpleasant.

Not easy to find the place at the airport ! Staff is rude ! Will not rent again

Estafadores
I hope one day Spanish police or customer care will close this "business". It's unbelievable how infamous JL cheats on people for years.
Claim any refunds with your credit card provider, it works. Just don't let him earn.

Don't rent from this company! I don't know why the police don't do nothing about this situation. It's a shame because Spain in general and all his people are very very nice. They charge money and after the rental they will not return it. FRAUDE!

This company is a joke that treats badly their customers. They charged us an extra fee that they mentioned appears in RED CAPITALS when reserving the car. This message was not, and continues to not be presented to me when I try to reserve a car and is nowhere seen on our contract. When questioned about proof of the fee the customer support asked me to stop making them WASTE THEIR TIME. A joke!

This is unreliable company. They are not precise. The car was damaged in more parts, and the car was dirty. The car did not have windscreenwiper. The company deducted our money from my account for deposit, but unreasonably. The company lies continously. Never ever!

We rented two cars in July 2023 for 14 days. We have still not received the deposit (2*1150 euro). We have been calling and writing emails every day, but no response. Dont ever choose this company!!!

Very bad experience with Mallorcar car rent company in Palma de Mallorca. They did not return the paid deposit of 1100 euros. Managed to recover money only with the help of a debt collection company. I don't recommend it. Avoid this company if you want to have good memories after your vacation

Everything was great! The car, the manager - everything was nice. I do not have any complains AT ALL. Good luck!

Good day,
Mallorcar are scammers and even two months after returning from holiday they did not return the refundable deposit of 1150 euros.