Malpasfarmshop Reviews 

328
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 293 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the meat, noting that the steaks are tender, juicy, delicious, and arrive carefully packaged for delivery. Consumers also appreciate the prompt shipping, excellent communication, and the easy online ordering system, making it simple to stock up on favorite cuts. Some reviewers were not happy with the quality of certain cuts, mentioning that the meat was occasionally tough, dry, or lacked proper flavor. A few people also described frustrating issues with delivery delays, missing details, or incorrect addresses leading to spoiled items.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality, amazing flavour, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the meat is exceptionally tender, flavorful, and... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that orders arrive promptly and... See more

Order

Consumers find order to be positive, highlighting easy online ordering and very quick delivery times. Many... See more

Service

Customers consistently note positive experiences with service, highlighting brilliant quality and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Incredible Steak! — Malpas Farm Shop Best sirloin & fillet steak ever! 🥩 Perfectly trimmed, beautifully marbled, and packed with amazing beefy flavour. The fillet melted in my mouth, the si... See more

Company replied

Rated 5 out of 5 stars

Absolutely incredible deal on steak’s English meat also Handled and packed with care Easy to use website And with delivery service Performed by a professional courier (DPD). Glad it wasn’t Am... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered different meats from Malpas never had a problem the meat is excellent as well as the delivery definitely be ordering again . But didn’t know free delivery price changed from. £80 to £100... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic farm shop fresh food and excellent quality will be using this business frequently. Among other things bought sirloin and fillet stakes with a free tomahawk thrown in for a more th... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

328 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(328)

303 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good meat

Always had good meat - packed right - delivered on time - great service

22 April 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much for your continued support and for taking the time to leave your review.

We’re delighted to hear that you’ve consistently been pleased with the quality of the meat, the packaging, the delivery service, and the overall experience with us. Providing reliable service alongside high quality products is something we work very hard to maintain.

Your support is greatly appreciated and we look forward to serving you again very soon.

Rated 5 out of 5 stars

Excellent service and first grade meats!

21 April 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much for your fantastic review.

We’re delighted to hear that you were pleased with both the service and the quality of the meat you received. Comments like this are always hugely appreciated by our whole team and make all the hard work worthwhile.

Thank you again for your support and we hope to serve you again very soon.

Rated 5 out of 5 stars

Good quality

Good quality, little fat all delivered quickly

17 April 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much for your review.

We’re delighted to hear that you were pleased with the quality of the meat and the speedy delivery service. It’s also great to know the cuts suited your preference for leaner products.

We truly appreciate your support and hope to serve you again very soon.

Rated 5 out of 5 stars

Great steak delivered quickly

Ordered a quantity of steak, pork roasting joint and pork chops. The price, quality, packing and delivery were all excellent. Only tried some of the steak so far and it is excellent. Very pleased and would definitely use them again.

16 April 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much for your fantastic review.

We’re delighted to hear that you were pleased with the quality, value, packaging, and delivery service. It’s wonderful to know that the steak has already impressed and we really hope you enjoy the pork roasting joint and pork chops just as much when you try them.

Feedback like this genuinely means a great deal to our whole team, especially from customers trying a range of products across the order.

Thank you again for your support and we very much look forward to serving you again in the future.

Rated 5 out of 5 stars

Malpas

Great delivery and fantastic products will definitely be buying regularly from now on had my first steak 🥩 on delivery day and couldn’t be happier

9 April 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much for your fantastic review.

We’re delighted to hear that you were pleased with both the delivery service and the products you received. It’s wonderful to know that your first steak was such a success and that it lived up to expectations from the very first day.

Hearing that you’ll be ordering regularly really means a great deal to our whole team. Thank you again for your support and we look forward to serving you again very soon.

Rated 5 out of 5 stars

Great Meat ar great prices .

I order all my meat now from Malpas Farm . The meat is excellent . Prices are really good too. The order I placed last Tuesday arrived on Thursday - excellent service . Friday night we had rib eye steak and it was beautiful - tasted delicious . I ordered 4 sirloin steaks ,4 rump steak , 4 rib eye steaks ,4 pork steaks and 2kg of fillet steak which I can slice to my own size.

20 April 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you so much for your fantastic review and for your continued support.

We’re absolutely delighted to hear that you now order all of your meat from us and that you’ve been so pleased with both the quality and the value we offer. It sounds like you put together an incredible order there.

We’re especially pleased to hear the ribeye steaks were such a success on Friday night. There’s nothing better than hearing that the steaks were delicious and lived up to expectations.

Thank you as well for your comments regarding the delivery service. We work incredibly hard to get orders packed and dispatched quickly whilst maintaining the highest standards of packaging and freshness.

We truly appreciate your support and look forward to serving you again very soon.

Rated 5 out of 5 stars

Great service

Great food well package steaks were really succulent
Will order from this company again

20 April 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much for your fantastic review.

We’re delighted to hear that you were pleased with the quality of the food, the packaging, and especially the steaks. It’s wonderful to know they were succulent and lived up to expectations.

Thank you again for your support and we’re really pleased to hear that you’ll be ordering from us again in the future.

Rated 5 out of 5 stars

Delivered on time and in great…

Delivered on time and in great condition. Fantastic quality and great taste.
Wonderful product !!

13 April 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much for your fantastic review.

We’re delighted to hear that your order arrived on time and in perfect condition, and even more pleased that you enjoyed the quality and taste of the products so much.

Feedback like this genuinely means a great deal to our whole team. Thank you again for your support and we hope to serve you again very soon.

Rated 5 out of 5 stars

Have been using Malpas for a couple of…

Have been using Malpas for a couple of years now. They never disappoint. Great producers at a reasonable price.
Always dependable and offer some good bargains "discounts "
Can highly recommend them

17 April 2026
Unprompted review
Malpasfarmshop logo

Reply from Malpasfarmshop

Thank you very much for your continued support over the past couple of years and for taking the time to leave such a fantastic review.

Hearing that we’ve consistently met your expectations over such a long period genuinely means a great deal to our whole team. We work incredibly hard to provide high quality products at fair prices whilst also offering customers great value through regular promotions and discounts wherever possible.

Your recommendation is hugely appreciated and thank you once again for your loyalty and support.

Rated 1 out of 5 stars

As with all the other Negative reviews…

As with all the other Negative reviews it all started really well.

£250 first ever order was placed, conformation emails received with delivery dates on.

Lots (too many) of emails received explaining the process.

Then delivery, on time, packed well and very chilled.
Part of the order were 2 Premium Steak boxes, this is where it starts going wrong!
In fairness one box was great, we split the vac packs to store the steaks in 2’s, the filets were a very mixed size but looked ok.
When we got the second box the filets looked horrible, as serious meat eaters we all know filet steaks are the leanest of all but these were absolutely riddled with marbled fat, had they been rump or even sirloin I could have lived with them.

Anyway I took pictures of them before we unpacked them, we then packed in 2’s and stored them.

The same day I messaged and sent pictures to Malpas Farms “office” to register my disappointment expecting them to say sorry here’s a discount voucher off your next order which would have been fine but that’s not what happened!

Some days later we got emails saying that they would arrange to collect the filets and if their butcher agreed that they were not to their specifications then they would be replaced.
Now by now we frozen them down in 2’s but so my wife didn’t get a fatty one we packed one good one and one fatty one.
So I explained that we had done this and as we had shared the order with my son so some steaks were at his house but they weren’t really interested, saying I would “only” need to partially defrost all of them and then return the fatty ones.

By now we’d cooked some of the sirloins from the steak box, very mixed sizes and some were very poor cuts of meat.

Having discussed the situation with my wife and son we all agreed it was too much hassle to return them so I contacted Malpas Farms “office” again saying how disappointed I was with their solution and that I’d keep what we had but not be ordering off them again but I would leave a review with pictures to show what other customers might be exposed to in both quality and service to which we’ve had no reply after 10 days so I’m doing my review.

To be fair the rest of the steak quality was on par with most supermarkets but at twice the cost!

I’ll stick to my local farm butcher going forward, just thought I’d have a change, shame they can’t deal with simple situations.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Hamstastic!!

Gammon Steaks and ham hocks are great value. Chicken escalopes also top notch. Everything thing is delivered ice cold and fresh.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Purchased Review…

Purchased various items at different times been very pleased .The steaks and joints are very good and excellent value
Will not purchase bacon in hurry as too thinly sliced for my liking

14 April 2026
Unprompted review
Rated 5 out of 5 stars

35oz Tomahawk Steak

I ordered a 35oz Tomahawk Steak from Malpas. Honestly one of the best pieces of meat i have ever had. Juicy and tender. I will certainly be ordering more from these guys

12 April 2026
Unprompted review
Rated 5 out of 5 stars

I am a widower and pensioner,I tend to…

I am a widower and pensioner,I tend to buy for batch cooking and have for several years now. I look for value,quality,flavour I get all these from malpas farm! Also excellent service and delivery! There is only one way you can complain about their goods is if you the chef mess it up! Boon appetite.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

After visiting Malpus Farm Shop and…

After visiting Malpus Farm Shop and leaving with a fine selection of tasty meat and poultry, I decided to place my first online order. From the moment I placed my order until the minute it arrived, I was kept informed of its progress. It arrived promptly and was both chilled and well-packed. I would not hesitate to recommend a visit in person or to place an online order.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Very impressed with my order

Very impressed with my order. 5 Goliath steaks. Plus a sizzler steak pack. I was given a 35oz short bone steak by my dad couple weeks ago. Seared all edges for 2 mins on each size. Then wrapped in foil and put in the oven for 15mins at 180. It was rare and beautiful. Only downside I had to share it with the mrs. So to avoid that happening again I ordered 5 off them.
The order arrived within 2 days well packed and chilled.

7 April 2026
Unprompted review

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