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M&Co Reviews 15,990

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TrustScore 4 out of 5

4.1

Ladies' clothes shop
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Review summary

Created with AI, based on recent reviews

Evaluating 5,956 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, noting that items are often true to size and offer good value. Many people appreciate the extensive sizing options, especially for petite ranges, finding clothes that fit perfectly where other brands fall short. Reviewers are also very satisfied with the delivery service, describing it as prompt, efficient, and often arriving earlier than expected. However, some customers also noted dissatisfaction with the return policy, particularly the costs associated with returning items, which they feel should be free, especially without physical stores available. A few other people also felt that the quality of some products was not as expected, with issues like thin material or items ripping. There were also occasional complaints about orders not arriving or difficulties with the return process, including uncollected parcels or lack of communication regarding return requests.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with the quality and fit... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing them as good, great,... See more

Delivery service

People report positive experiences with delivery service, often praising the promptness and efficiency of... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers expressing satisfaction... See more

Return policy

Reviewers highlight negative aspects of the return policy, expressing significant dissatisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The velvet jacket looks beautiful but not the quality I expected. I’m only glad I never paid full price for it.

Rated 4 out of 5 stars

Gorgeous shade of dark green, looks more expensive. Nicely warm and lovely long length, which is hard to find. Would recommend.

Rated 5 out of 5 stars

A company who produce decent quality clothing at a fair price, and has good sizing so the items I order generally fit unlike other retailers who have sizing which fluctuates a lot. You can find plenty... See more

Rated 5 out of 5 stars

Don’t get misled compared to the designer brand’s. Clothing is great quality, half the price and is up there with the best. Wide variety, excellent value, worth checking out before rushing off to the... See more

Company details

  1. #181 of 257 best companies in Ladies' clothes shop
  2. #230 of 282 best companies in Fashion accessories shop
  3. #153 of 215 best companies in Shoe shop

About M&Co

Written by the company

Welcome to M&Co, where fashion meets affordability and style meets comfort. We believe that fashion should be accessible to everyone, and we're passionate about creating women's clothing that not only makes you look great but feel great too.

Women's fashion available in sizes 8-28, including petite and extended sizes. Shop online, or in app today.

Contact info

4.1

Great

TrustScore 4 out of 5

16k reviews

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Replied to 97% of negative reviews

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Rated 3 out of 5 stars

Return cost a rip off

I ordered a top which was too big , paid £2.99 delivery. I sent for the smaller size which is fine , again paying £2.99 delivery. I could not believe that the return fee was £5. So an £10 top ends up costing £21. Disgraceful I won’t order again.

21 January 2026
Unprompted review

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