MandiMart Reviews 

1,599
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times and note that orders consistently arrive promptly across many different international destinations. Consumers are also very pleased with the exceptional quality of the products, which genuinely help families and children dealing with various daily health requirements. Some reviewers were not happy with delivery delays, unexpected additional taxes, and occasional missing packages that caused significant frustration. A few people mentioned waiting significantly longer than expected for their online purchases to arrive or experiencing unresolved shipping issues over several weeks. People also noted that dealing with unexpected customs fees and communication regarding order details can sometimes be challenging.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that packages consistently arrive quickly and on... See more

Product

Reviewers highlight positive aspects of product quality, noting that the items are effective and helpful for... See more

Order

Users describe ambiguous interactions with order experiences, featuring mixed feedback. Many consumers praise... See more

Service

Customers had positive experiences with service, noting variety, efficiency, and timely arrivals. Reviewers... See more

Quality

Customers consistently note positive experiences with quality, highlighting professional service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used to purchase a medication for my son. Always delivered before due date. Never had an issue at all. If anything they need to slow down a bit as they showing up rest of retailers. Never has my deli... See more

Company replied

Rated 5 out of 5 stars

MandiMart are the only sellers of Living Supplements chelation products in Western Europe that I know of. I've been buying from them since 2022. Orders are always correct and shipped promptly. Takes a... See more

Company replied

Rated 5 out of 5 stars

Great products . Very hood help if need more explanations & dispatched well packaged . I’ve been with MandiMart for nearly 20 years for my autistic son vitamins etc & able to inspire some friends to... See more

Company replied

Rated 5 out of 5 stars

There was a problem with one order which was delivered differently than my choice and the products were late. After sending an email tu customer support, they checked and immediately send anoth... See more

Company replied


Company details

  1. #84 of 276 best companies in Vitamin & Supplements Shop
  2. #74 of 218 best companies in Beauty product supplier
  3. #75 of 235 best companies in Fitness and nutrition
  4. #12 of 31 best companies in Herbal Medicine Shop
  5. #2 of 2 best companies in Homeopathic Pharmacy
  6. #30 of 63 best companies in Toiletries Shop

About MandiMart

Written by the company

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MandiMart, established by Mandy Rodwell in 2005, is a family-owned small/medium-sized enterprise.



It was born out of the necessity for Sam Rodwell to access biomedical treatment, including vitamins, supplements, and minerals, to alleviate symptoms associated with Autism Spectrum Disorder.

Recognising the challenges of lengthy international sourcing (exceeding 3 weeks) and cost inefficiencies, MandiMart serves as a distribution hub for these products, directly sourcing from the US to supply the UK and EU markets.

Operating from warehouses in the UK and the Netherlands, we offer competitive pricing, ensuring accessibility and affordability for our customers.


MandiMart UK MandiMart EU Contact UK Contact EU

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,599)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product Expiration.

I am not the product. The expiry date on it is January 26, 2026. Which is just less that 3 months of purchase. This is really unfair.

23 October 2025
MandiMart logo

Reply from MandiMart

Hello,

Thank you for your review. We’d like to clarify that the best before (January 2026) was clearly listed as so and stated in the product title, on the product page and at checkout. Additionally, the item you purchased was listed in our Clearance section at a discounted price, specifically because of its best before date.

We understand it can be easy to miss details, but the information was fully visible at the time of purchase. If you need help choosing a longer dated product next time, our team is always happy to assist.

Kind regards,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello Tracy,

Thank you so much for your 5-star review! We're thrilled to hear you’re happy with our products and quick delivery.

We really appreciate your support!

Have a great day,
Lois

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! NOBS - Excellent product!

27 October 2025
MandiMart logo

Reply from MandiMart

Hello,

Thank you so much for the fantastic 5-star review! We're delighted to hear you’re happy with our customer service and that you’re loving NOBS.

We truly appreciate your support!

Have a great day,
Lois

Rated 5 out of 5 stars

Easy and fast

27 October 2025
MandiMart logo

Reply from MandiMart

Hello Maria,

Thank you for the 5-star review! We're so glad to hear you found everything easy and fast.

We appreciate you choosing MandiMart!

Have a great day,
Lois

Rated 5 out of 5 stars

Great trusted company, highly recommend

Great trusted company, highly recommend. Had an issue with my latest order which was mostly the manufacturers fault not Mandimart's. They were excellent in finding a resolution - top customer service.

3 October 2025
MandiMart logo

Reply from MandiMart

Hello J,

Thank you so much for the wonderful 5-star review! We really appreciate your trust and your recommendation.

We’re glad we could resolve the issue with your recent order quickly, even when the problem is on the manufacturer’s side, we’ll always do everything we can to make things right for our customers.

Your kind words about our customer service mean a lot. Thank you for choosing us! 💛

Have a great day,
Lois

Rated 5 out of 5 stars

Excellent my purchasing with mandi mart…

Excellent my purchasing with mandi mart continously is good but there should be offers on products so can that a reliefs parents to buy meno

20 October 2025
MandiMart logo

Reply from MandiMart

Hello Iram,

Thank you so much for your excellent 5-star review! We’re really glad to hear that you’ve had consistently good experiences shopping with us. We truly value loyal customers like you.

We also appreciate your feedback about offering more promotions, if you haven't done so already we recommend signing up for our email newsletters so you can receive sales and offer notifications.

Thank you again for your support! 💛

Have a great day,
Lois

Rated 5 out of 5 stars

Good service

Good service. Fast delivery for European residents from the Netherlands. I recommend it.

13 October 2025
Unprompted review
MandiMart logo

Reply from MandiMart

Hello Marc,

Thank you so much for the wonderful 5-star review! We’re delighted to hear you were happy with our service.

We truly appreciate your recommendation and your support!

Have a great day,
Lois

Rated 5 out of 5 stars

Purchase straightforward

Purchase straightforward. Delivery prompt.

16 October 2025
MandiMart logo

Reply from MandiMart

Hello Samuel,

Thank you so much for your 5-star review! We're delighted to hear that your purchase was straightforward and that your order arrived promptly.

We really appreciate you choosing us!

Have a great day,
Lois

Rated 4 out of 5 stars

Fast shipping

16 October 2025
MandiMart logo

Reply from MandiMart

Hello Hasna,

Thank you so much for your review! We're really glad to hear you were happy with the fast shipping.

If there’s ever anything more we can do to make your experience even better, we’re always here to help!

Have a great day,
Lois

Rated 5 out of 5 stars

Excellent

Excellent, fast shipping. I was able to start my chelation therapy right away

17 October 2025
MandiMart logo

Reply from MandiMart

Hello Johnny,

Thank you so much for the 5-star review! We're so happy to hear your order arrived so quickly. Your feedback means a lot to us!

We look forward to serving you again in the future :)

Wishing you all the best,
Lois

Rated 5 out of 5 stars

Reliable and Efficient

17 October 2025
MandiMart logo

Reply from MandiMart

Hello Clara,

Thank you so much for your 5-star review! We're really glad to hear you find us reliable and efficient. Your support means a lot to us!

Have a wonderful day,
Lois

Rated 1 out of 5 stars

i get other broduct

i get other broduct

20 September 2025
MandiMart logo

Reply from MandiMart

Hello Yaman,

Thank you for leaving a review. We see that your order is marked as delivered according to the courier. We’re sorry to hear you feel that something is wrong with your order.

Please reach out to us directly via our help center so we can assist you:
https://mandimart-help.atlassian.net/servicedesk/customer/portal/1

Kind regards,
Lois

Rated 5 out of 5 stars

Delivered before time

Delivery before time

24 September 2025
MandiMart logo

Reply from MandiMart

Hello Shehzad,

Thank you so much for your lovely review! We're really happy to hear your order arrived earlier than expected.

We truly appreciate your support and hope to send your next order just as quickly!

Have a wonderful day,
Lois

Rated 5 out of 5 stars

Super simple to order online and the…

Super simple to order online and the order came more quickly than expected.

13 October 2025
MandiMart logo

Reply from MandiMart

Hello Martha,

Thank you so much for your kind review! We're delighted to hear that ordering was easy and that your delivery arrived even faster than expected.

We truly appreciate your support and hope to serve you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Great service

13 October 2025
MandiMart logo

Reply from MandiMart

Hello Will,

Thank you so much for your lovely review! We’re really happy to hear you had a great experience with us.

We truly appreciate your support and hope to assist you again soon!

Have a wonderful day,
Lois

Rated 1 out of 5 stars

Where is my order

13 oct order but till date not delivered.. where is my order plz help

13 October 2025
MandiMart logo

Reply from MandiMart

Hello Sebendu,

Thank you for your review. We’re sorry to see a 1-star rating, especially as we’ve been in regular contact with you by email and have explained things to you multiple times.

Your order was shipped from the UK and handed over to India Post, and as we explained, economy shipping can take some time before the parcel is scanned into the local postal system. As of today, India Post has now scanned your parcel in, and our investigations team is actively monitoring it to make sure it reaches you safely.

We completely understand that waiting is frustrating, but as we have explained multiple times your order is moving and we’re here to support you until it is delivered.

Kind regards,
Lois

Rated 5 out of 5 stars

I recommended

10 October 2025
MandiMart logo

Reply from MandiMart

Hello Anita,

Thank you so much for your kind review! We really appreciate your recommendation, it means a lot to us.

Wishing you a wonderful day,
Lois

Rated 5 out of 5 stars

Good products and good service.

Good products and good service.

7 October 2025
MandiMart logo

Reply from MandiMart

Hello Kamil,

Thank you so much for your wonderful review! We’re really happy to hear you’re pleased with both our products and our service.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Ordered items arrived on time and in…

Ordered items arrived on time and in perfect condition

8 October 2025
MandiMart logo

Reply from MandiMart

Hello Dan,

Thank you so much for your lovely 5-star review! We're really glad to hear your order arrived on time and in perfect condition.

We truly appreciate your support and look forward to sending your next order soon!

Have a great day,
Lois

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