MandiMart Reviews 

1,599
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times and note that orders consistently arrive promptly across many different international destinations. Consumers are also very pleased with the exceptional quality of the products, which genuinely help families and children dealing with various daily health requirements. Some reviewers were not happy with delivery delays, unexpected additional taxes, and occasional missing packages that caused significant frustration. A few people mentioned waiting significantly longer than expected for their online purchases to arrive or experiencing unresolved shipping issues over several weeks. People also noted that dealing with unexpected customs fees and communication regarding order details can sometimes be challenging.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that packages consistently arrive quickly and on... See more

Product

Reviewers highlight positive aspects of product quality, noting that the items are effective and helpful for... See more

Order

Users describe ambiguous interactions with order experiences, featuring mixed feedback. Many consumers praise... See more

Service

Customers had positive experiences with service, noting variety, efficiency, and timely arrivals. Reviewers... See more

Quality

Customers consistently note positive experiences with quality, highlighting professional service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used to purchase a medication for my son. Always delivered before due date. Never had an issue at all. If anything they need to slow down a bit as they showing up rest of retailers. Never has my deli... See more

Company replied

Rated 5 out of 5 stars

MandiMart are the only sellers of Living Supplements chelation products in Western Europe that I know of. I've been buying from them since 2022. Orders are always correct and shipped promptly. Takes a... See more

Company replied

Rated 5 out of 5 stars

Great products . Very hood help if need more explanations & dispatched well packaged . I’ve been with MandiMart for nearly 20 years for my autistic son vitamins etc & able to inspire some friends to... See more

Company replied

Rated 5 out of 5 stars

There was a problem with one order which was delivered differently than my choice and the products were late. After sending an email tu customer support, they checked and immediately send anoth... See more

Company replied


Company details

  1. #84 of 277 best companies in Vitamin & Supplements Shop
  2. #74 of 218 best companies in Beauty product supplier
  3. #75 of 236 best companies in Fitness and nutrition
  4. #12 of 31 best companies in Herbal Medicine Shop
  5. #2 of 2 best companies in Homeopathic Pharmacy
  6. #30 of 64 best companies in Toiletries Shop

About MandiMart

Written by the company

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MandiMart, established by Mandy Rodwell in 2005, is a family-owned small/medium-sized enterprise.



It was born out of the necessity for Sam Rodwell to access biomedical treatment, including vitamins, supplements, and minerals, to alleviate symptoms associated with Autism Spectrum Disorder.

Recognising the challenges of lengthy international sourcing (exceeding 3 weeks) and cost inefficiencies, MandiMart serves as a distribution hub for these products, directly sourcing from the US to supply the UK and EU markets.

Operating from warehouses in the UK and the Netherlands, we offer competitive pricing, ensuring accessibility and affordability for our customers.


MandiMart UK MandiMart EU Contact UK Contact EU

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,599)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy

I was amazed at the fact that on a Monday I ordered product from the UK and on 3 days later it was delivered to my house in Ohio. You guys are on top of your game! Thank you!

16 March 2026
MandiMart logo

Reply from MandiMart

Hello Larry,

Thank you so much for your amazing 5-star review!

We’re so pleased to hear your order made it all the way from the UK to Ohio in just a few days! That’s exactly the kind of service we aim to provide (even if it still surprises us sometimes too 😄).

It’s great to know you found the whole process fast and easy, your kind words really mean a lot to our team.

Thank you again for your support, we look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

All good. V happy.

All good. V happy

11 March 2026
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Reply from MandiMart

Hello Louise,

Thank you so much for your 5-star review!

We’re really pleased to hear everything was good and that you’re happy 😊

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Fast delivery

6 March 2026
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Reply from MandiMart

Hello Nebiat,

Thank you so much for your 5-star review!

We’re delighted to hear your order arrived quickly, that’s exactly what we aim for!

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Lois

Rated 5 out of 5 stars

Best Company you can have business…

Best Company you can have business with, always 5 star's....

22 February 2026
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Reply from MandiMart

Hello Sabine,

Thank you so much for your amazing 5 star review!

Your kind words really mean a lot to us, we’re so pleased to hear you’ve consistently had a 5 star experience with us.

We truly appreciate your support and look forward to continuing to serve you!

Kind regards,
Lois

Rated 5 out of 5 stars

Great company, products and customer service

I've ordered many times in the UK, everything shipped quickly, packed well, great friendly customer service too. Love their webinars with supplements creators too and educational posts. Thank you!

20 March 2026
Unprompted review
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Reply from MandiMart

Hello Alena,

Thank you so much for such a wonderful review!

We’re so pleased to hear you’ve had consistently positive experiences with us, it really means a lot to our team.

It’s also great to hear you’re enjoying our webinars and educational content, we love being able to share more knowledge alongside the products we offer.

Thank you again for your continued support, we truly appreciate it and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Mission impossible!!

Mission impossible!!! This WAS the fastest delivery EVER.I live in Greece on the island of Crete and got it in less than 48 hours! ! !

2 March 2026
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Reply from MandiMart

Hello Emmanouil,

Thank you so much for your amazing 5-star review!

“Mission impossible” made us smile 😄, we’re absolutely thrilled to hear your order made it all the way to Crete in under 48 hours! That’s seriously impressive (even for us!).

We love hearing feedback like this, and we’re so glad everything arrived quickly and smoothly for you.

Thank you again for your support, we look forward to your next “impossible” delivery!

Kind regards,
Lois

Rated 5 out of 5 stars

Excellent service

Excellent service. Something happened to my package coming in all the way from the UK. They were warmly receptive and sympathetic and went right away to seeking answers. Next I know I have another package at my door in less than a week! I love it! Thank you for your excellent customer care and professionalism. Special Kudos to Joe whom I exchanged with and made it a swift transaction!

3 March 2026
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Reply from MandiMart

Hello Leatitia,

Thank you so much for your wonderful 5-star review!

We’re really sorry again that there was an issue with your original parcel, but we’re so pleased we were able to resolve it quickly for you. It’s great to hear that you felt supported throughout the process, that’s exactly what we aim for.

I’ll be sure to pass your kind words on to Joe, our manager, as well. He’ll really appreciate the mention!

Thank you again for your support and for taking the time to share your experience. We look forward to serving you again soon.

Kind regards,
Lois

Rated 5 out of 5 stars

Don't know what I'd do without them

MandiMart are the only sellers of Living Supplements chelation products in Western Europe that I know of. I've been buying from them since 2022. Orders are always correct and shipped promptly. Takes about a week (or 5 working days) to arrive in Ireland. I've only ever had one small issue with using their website (a glitch around readability of bundle discounts) and their customer service was exceptionally good. MM is a reliable lifeline for anyone depending on ALA, DMSA, and DMPS for heavy-metal chelation.

26 February 2026
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Reply from MandiMart

Hello Padhraig,

Thank you so much for such a wonderful review, it truly means a lot to us.

We’re incredibly grateful for your continued support since 2022, and it’s so reassuring to hear that we’ve been able to provide a reliable service for you over that time. Knowing that we play even a small part in supporting people who depend on these products really means everything to our team.

We’re also really pleased to hear that your orders have consistently arrived correctly and promptly, and that our customer service was able to help when needed, we always do our best to be there when it matters.

Thank you again for your trust and kind words. It genuinely means more than we can say.

Wishing you all the very best,
Lois

Rated 5 out of 5 stars

Easy process, great product

Easy to order website, packaged well, arrived in a timely manner, great product on top of it all.

25 February 2026
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Reply from MandiMart

Hello,

Thank you so much for your wonderful 5-star review!

We’re delighted to hear you are happy with our service. It means the world to us to know that our customers like what we do!

We truly appreciate your support and look forward to serving you again soon.

Kind regards,
Lois

Rated 5 out of 5 stars

good performance

The package arrived intact and the products are of good quality

20 February 2026
MandiMart logo

Reply from MandiMart

Hello Sigrun,

Thank you so much for your 5-star review!

We’re delighted to hear your package arrived safely and that you’re happy with the quality of the products.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Great collaboration!

18 February 2026
MandiMart logo

Reply from MandiMart

Hello Darija,

Thank you so much for your 5-star review!

We’re delighted to hear you are happy with our service.

We look forward to serving your again soon :)

Kind regards,
Lois

Rated 5 out of 5 stars

Excellent all happy

Excellent all happy

17 February 2026
MandiMart logo

Reply from MandiMart

Hello Edita,

Thank you so much for your 5-star review!

We’re delighted to hear everything was excellent and that you’re happy with your experience.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 4 out of 5 stars

everything was great

everything was great, but shipping is a bit too expensive

15 February 2026
MandiMart logo

Reply from MandiMart

Hello Kel,

Thank you for your lovely review! We’re really pleased to hear everything else was great.

We completely understand your feedback regarding shipping costs. We always aim to keep these as fair and low as possible while using reliable courier services to ensure your order arrives safely and quickly.

We truly appreciate your support and hope to serve you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Highly recommended

Highly recommended! Customer service always responds very quickly to problems and offers solutions. I will continue to order my supplements there!

13 February 2026
MandiMart logo

Reply from MandiMart

Hello Jasmin,

Thank you so much for your wonderful 5-star review!

We’re thrilled to hear you’re happy with our customer service and that we’ve been able to help quickly whenever needed. It’s fantastic to know you’ll continue ordering your supplements with us, your support really means the world to us.

We look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Fast delivery

11 February 2026
MandiMart logo

Reply from MandiMart

Hello Calugaru,

Thank you so much for your 5-star review!

We’re delighted to hear your order arrived quickly. We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Thank you

Thank you. Good service and product.

14 February 2026
MandiMart logo

Reply from MandiMart

Hello Inga,

Thank you so much for your 5-star review!

We’re delighted to hear you’re happy with both our service and the product. Your support really means a lot to us.

We look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Quick delivery

All good,thanks

23 January 2026
MandiMart logo

Reply from MandiMart

Hello Martina,

Thank you so much for your 5-star review!

We’re delighted to hear your order arrived quickly and that everything was good. It really means a lot to us.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Quick delivery

Quick delivery, no problem.

13 February 2026
MandiMart logo

Reply from MandiMart

Hello,

Thank you so much for your 5-star review!

We’re really pleased to hear your order arrived quickly and that everything went smoothly.

We truly appreciate your support and look forward to serving you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

29 January 2026
MandiMart logo

Reply from MandiMart

Hello Sophie,

Thank you so much for your 5-star review!

We’re so pleased to hear you had a great experience with our customer service, it really makes our day when we hear this :)

Thank you again for your support, we hope to serve you again soon!

Kind regards,
Lois

Rated 5 out of 5 stars

The custom biotics product is the best…

The custom biotics product is the best we find on the market . Not cheap but quality is essential

12 February 2026
MandiMart logo

Reply from MandiMart

Hello Mr Sexton,

Thank you so much for your 5-star review!

We’re delighted to hear that you rate Custom Probiotics so highly. We have been selling them for years and their range of products is fantastic. Also we totally agree, when it comes to health, quality really is essential.

We understand they’re not the cheapest option on the market, but we’re pleased to be able to offer products that prioritise purity and effectiveness.

Thank you again for your trust and support, we look forward to serving you again soon!

Kind regards,
Lois

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