Manfield Reviews 4,934

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I ordered a pair of black loafers from you two weeks ago. The right shoe fits my foot perfectly, but the left one is too tight and makes it impossible to walk. I’ve never experienced a difference betw... See more

Company replied

Rated 5 out of 5 stars

Great quality shoes. Leather inside and outside - they can serve for many years (as other Manfield shoes I have). Beautiful design. Delivered as promised within a few days.

Company replied

Rated 5 out of 5 stars

My order came in quickly. The shoes are great as well. Unfortunately, I ordered the pumps in 42 instead of 41 so I had to return it, but I got size 41 in the store in Den haag and the attendance was r... See more

Company replied

Rated 5 out of 5 stars

Very good service, fast delivery. The size of one pair of shoes was too big, easy retour via DHL service point. Only pity that even above a certain amount, you still have to pay transport costs (even... See more

Company details

  1. Shoe shop
  2. Fashion accessories shop

Written by the company

MANFIELD Manfield – style & quality Van oorsprong is Manfield een Engels familiebedrijf, opgericht in 1844 als merk van het bedrijf Manfield Ltd. & Sons. Inmiddels heeft het bedrijf meer dan 45 winkels, in Nederland en Duitsland. Deze Engelse afkomst zit in ons DNA: klasse en oog voor detail. Al meer dan honderdvijftig jaar staat het merk voor een goede pasvorm, kwaliteit en stijl. Deze elementen ervaart u door de gehele collectie heen, van basis tot klassiek of juist modern. Onze missie is om u stijl, klasse en kwaliteit te bieden, met onze producten en service. Wij hebben passie voor zowel product als mens en dit willen we u laten ervaren met alles wat wij doen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 66% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Disappointment - I do not recommend this brand anyone. Their customer service is terrible.

I ordered a pair of black loafers from you two weeks ago. The right shoe fits my foot perfectly, but the left one is too tight and makes it impossible to walk. I’ve never experienced a difference between the right and left shoes in any shoes I’ve bought before. Also, even though I’ve only worn the shoes once for a short time, they’ve stained half of my socks. After I wrote to them, they directed me to a shoe maker to solve my problem on my own. Their customer service is terrible.

1 April 2026
Unprompted review
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Reply from Manfield

We’re sorry to hear about your experience. Please contact our customer service again so they can have another look at your situation and see what options are available.

Rated 5 out of 5 stars

I'm satisfied

My order came in quickly. The shoes are great as well. Unfortunately, I ordered the pumps in 42 instead of 41 so I had to return it, but I got size 41 in the store in Den haag and the attendance was really helpful.

18 March 2026
Unprompted review
Manfield logo

Reply from Manfield

Thank you for your lovely feedback! We're happy to hear that your order arrived quickly and that you're satisfied with the shoes. Sorry about the sizing issue, but we're glad it was resolved smoothly in our store in The Hague. We will be sure to pass on your compliments to our team. We look forward to seeing you again!

Rated 5 out of 5 stars

Great quality shoes

Great quality shoes. Leather inside and outside - they can serve for many years (as other Manfield shoes I have). Beautiful design. Delivered as promised within a few days.

12 February 2026
Unprompted review
Manfield logo

Reply from Manfield

Thank you for your wonderful review! We're delighted to hear that you're happy with the quality and design of the shoes, and that they meet the standards you’ve come to expect. It’s great to know they arrived within the promised time as well.

Rated 1 out of 5 stars

Never order from Manfield - very poor customer service

Never order from Manfield! I placed an order online 5 days ago, and I never received an order confirmation and lost the money. I tried to contact the customer service via phone, via email, via chat and via WhatsApp for three days before getting any answer. After that I had a poor contact with customer service person who did not give me an answer. I asked for a cancellation of my order as I couldn't get an update of the status of my order. She promised to come back to me, I waited for hours but she never did. More than 24h after I received a confirmation email that my order was placed even though I asked for the cancellation. I'm supposed to receive a shipping confirmation when the item is sent but another 24h after, I still haven't received it. So, 5 days after my order I have no clue where the order is, and if and when I will receive it.

29 June 2025
Unprompted review
Manfield logo

Reply from Manfield

Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration you have encountered regarding your order and communication with our customer service team. Could you kindly provide us with your order details via a direct message or email?We will look into it with you.

Rated 2 out of 5 stars

I'vw been a regular custoBaf customer experoence from staffmer to…

I'vw been a regular customer to Manfield Leiden for 4 years because the quality of the shoes and boots is great.However the behaviour from the staff was pretty rude and bad to me. This happened to me several times and then I decided to buy online. I am considering stop buying from Manfield due to the bad experience with the workers at the shop.Arrogant behaviour. They just sell shoes!!

4 February 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Deliver already worn and damaged shoes and then refuse to provide an adequate compensation.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Attentive assistants

Attentive assistants. They did not have my size for a pair of shoes, but they kindly ordered them for me at my house. Always top notch service.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Very good service and great quality

Very good service, fast delivery. The size of one pair of shoes was too big, easy retour via DHL service point. Only pity that even above a certain amount, you still have to pay transport costs (even for the exchange so twice)

30 August 2024
Unprompted review
Rated 1 out of 5 stars

Terrible shoes

Terrible shoes bought a pair2 6 weeks ago. Right shoe fell apart. Like there was no glue. Paid 60 euros (on sale) for them to fall apart after 4 wears. Very disappointing. I will never go there again.

4 July 2024
Unprompted review

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