ManFirth Electric Reviews 135

TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

The reason for the 3 stars was I was expecting keys and a voltage metre lights on it without having to pay over £100 to have new ones fitted when they only cost £14.99 to buy and also this has been... See more

Company replied

Rated 4 out of 5 stars

Thanks MFE, good price for a trails full face helmet with ventilation/removable chin guard/adjustable dial. Delivery took a while tbh but didn’t mind the wait as my broken jaw is still recovering! 😁

Rated 5 out of 5 stars

My son ordered the Kugoo G booster scooter from ManFirth and it arrived on time. We had a problem of the charger and on Boxing Day Will spent his time to guide us through how to rectify the problem. W... See more

Rated 4 out of 5 stars

If you live in outside of UK be prepared to pay the tax duties according to your country. Even tough ManFirth says the will prepaid all tax duties. Otherwise great support from this company. Fast... See more

Company details

  1. Bicycle Shop

Written by the company

Yorkshire based, personal electric transport company with a showroom in Leeds. Entry level E scooters, commuter scooters & e bikes & high speed, off road e scooters available. Offering test drives, servicing, repairs & part exchange all with UK managed warranties.


Contact info

3.6

Average

TrustScore 3.5 out of 5

135 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wow I got my T4 max scooter and it was…

Wow I got my T4 max scooter and it was better than I imagined it . I wanted a fast scooter and the t4 knocked it out the park with 34mph and it looks amazing a real head turning scooter. My advice for anyone buying a scooter is email first and find out if in stock and you will be happy. Manfirth went out there way to answer every question and went further than needed. I'm so happy with my product and will definitely buy again from manfirth. 10 star company with 10 star workers and 10 star products.
Thanks again steve k Essex

5 June 2021
Unprompted review
Rated 5 out of 5 stars

Bought the Ninebot Max G30

Bought the Ninebot Max G30.
Both this scooter and Manfirth were recommended by a close friend who also bought the same scooter.
Very pleased with the scooter and Lucy from Manfirth was outstanding in the pre purchase communication.
Lucy couldn’t have been more helpful and efficient, and for this reason, I chose to buy my scooter from Manfirth rather than another company.
Scooter arrived promptly and securely packaged.
Full marks all round for the Ninebot Max G30, Lucy and Manfirth.
I’ve since recommended all three to other people who have asked me about my scooter and where I got it.

5 June 2021
Rated 5 out of 5 stars

Fast, reliable and reassuring service!

I purchased a Ninebot Max G30P 2nd Gen Motor from these guys at a really good sale price. They even ensured the eScooter was delivered on my day off work! Fast, reliable and reassuring service from start to finish! Personal touch of direct contact via iMessage from Will meant I was able to ask questions and received a personal, helpful, friendly and speedy response! My eScooter arrived in immaculate condition (as one would expect when buying brand new) on the late morning, giving me time to assemble it and ensure it was setup properly ready for its maiden ride! Much to my surprise, it came with a really good numbered cable lock and mount! A really thoughtful and nice touch, saving me a few quid buying one myself to secure my precious commuter scooter! The eScooter was every bit as I imagined from the many excellent reviews I have seen on YouTube and forum sites! A phenomenally good machine with a fantastic battery, motor, power and range to haul my 15.5 stone lump with ease! Very little deceleration up hill too! And wow, just wow how this thing can fly in Sport mode! Superb handling and the tubeless tyres give you that added comfort of a very reduced chance of getting a flat! I am over the moon with my purchase and can’t wait to get back on it, put its claimed range to the test! I highly recommend ManFirth Electrics for your next eRide!! :D

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Really pleased

Really pleased, staff were great and we enjoyed our test ride so we could see what we really wanted before we bought! (I was a little sceptical and nervous riding at first but this really put me at ease!) Got for my partner but I love it, need one myself!

9 May 2021
Unprompted review
Rated 5 out of 5 stars

Sam rocks!

The attention of the salesman Sam was impeccable. Good buying advice and product knowledge. Highly recommended site!

8 May 2021
Unprompted review
Rated 5 out of 5 stars

Hi there the owner is a lovely guy very…

Hi there the owner is a lovely guy very friendly and plate always keeping me in Contact with my Scooter and always kept me updated on what he was doing over all I am very happy with the work what has been done off this guy 10 out of 10 I would 100% recommend these to who ever was looking for the scooter Repaired or even looking to buy a new good scooter they have some brilliant varieties. I am even looking into buying a brand-new one myself 👍

4 May 2021
Unprompted review
Rated 2 out of 5 stars

No response after the sale

Same experience as others. Usual thank you email after the purchase, now been waiting nearly 3 weeks for the scooter with no update. Emails and calls just being completely ignored

21 April 2021
Unprompted review
ManFirth Electric logo

Reply from ManFirth Electric

Hi there JP. Unfortunately we’re unsure of what order & scooter you’re referring to? We currently have fulfilled all orders and only have Pre orders waiting for the arrival of the Vsett range. Can I ask you email us again on sales@manfirth.com as currently we can’t find an order referencing your initials JP.
I will personally check this for you.
Kind regards
Lucy Harris
Sales Team

Rated 2 out of 5 stars

Whatever you do don't get a puncture on…

Whatever you do don't get a puncture on the Kugoo. The tyre is almost impossible to get off and putting it back on without puncturing the inner tube requires specialist equipment. I took it to KwikFit and they were unable to change it. Looks like I will have to send it back to the Manfirth who said they would have to charge labour. Not good.

12 April 2021
Unprompted review
Rated 3 out of 5 stars

The reason for the 3 stars was I was…

The reason for the 3 stars was I was expecting keys and a voltage metre lights on it without having to pay over £100 to have new ones fitted when they only cost £14.99 to buy and also this has been fitted Kugoo G Booster brand new took out the box to try not even done 1 mile comes with box and charger capable of 35mph lovely scooter 2 year warranty
£950 ono with a smaller battery so I wont get many miles for a full charge I purchased same scooter October last year with lights keys £930 now you see my point

10 April 2021
ManFirth Electric logo

Reply from ManFirth Electric

Thanks for your review.
We’re sorry you feel unhappy yet after checking with our sales team there is a list of dialogue with yourself regarding lights and the option to have them fitted.
With regards to the item; the listing clearly states what the battery size is, what it comes with as standard and clearly highlighted what it doesn’t come with.
As you have mentioned, it comes with a 2 year warranty hence the higher price. This has a value of at least £250.
At no point did we ever mislead, hide or force you into purchasing the product; please ensure you read the full description of the item purchased. Since Brexit & Covid shipping restrictions businesses have incurred price rises which impacts small business running cost. The item was also much cheaper to purchase at cost from Kugoo China in 2020, prices seen as low as £750.
We’re sorry you are slightly disappointed yet we haven’t disclosed any information regarding the item plus you were communicated with many times regarding lights being fitted and the costs of this process. At no point did MFE force you to have them fitted. Expecting something that isn’t what you wanted can easily be resolved with a return rather than a poor review when our company isn’t to blame for an error on your part or your disgruntled option on costs of a product you decided to purchase.

Rated 1 out of 5 stars

I paid for 2-4 day delivery and it…

I paid for 2-4 day delivery and it still hasn't turned up over a week later very disappointing service

25 March 2021
ManFirth Electric logo

Reply from ManFirth Electric

Hi there Callum, were sorry about the delay. Couriers are experiencing exceptional delays at the moment due to lockdown. We did have your item collected by the couriers and still shows in transit.
We have offered you refund of the shipping fee which ManFirth will cover even though the delays are completely out of our control, In these testing times there needs to be more patience with shipping and we would really appreciate you reconsidering your 1 star review when these delays are completely out of our control. We 100% understand your frustrations as we have the same frustrations when delays accur. Maybe after reading this you will reconsider your views on our company as 1 star, we really do try to ensure we get customers orders.

Rated 5 out of 5 stars

Top quality service from ManFirth

Top quality service from ManFirth. Friendly staff, well informed and helpful. Not afraid to give you their opinion either, which when trying to navigate electric scooters was important to me.

21 March 2021
Rated 5 out of 5 stars

Purchased my first electric scooter…

Purchased my first electric scooter from Man Firth’s showroom. Excellent knowledge and advice, I was able to actually road test the different models which I found invaluable. No pressure to buy, very patient whilst I made my decision. I wouldn’t hesitate in recommending you visit the showroom or buy with confidence over the phone or online.

16 March 2021
Unprompted review

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