Mankind a go to store for me for mens grooming products, great product range, easy to use website, prompt postage its a great shopping experience.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The delivery was as expected, there was a slight fault with one of the items , however I emailed the company , who responded very quickly and then a no quibble refund was offered. Very impressed and w... See more
Company replied
Great 1st time experience with Mankind. Very happy as I got my items for a super price! My order was well packaged and delivery was super quick! I will definitely be using this company again, and wil... See more
Company replied
Great service and fast delivery! It's been a few years since I last used Mankind. But I'm pleased to discover that the great service and attention to detail hasn't changed. Very pleased.
Company replied
Company details
- #40 of 63 best companies in Skin care clinic
- #11 of 20 best companies in Barber Supply Shop
- #97 of 237 best companies in Fitness and nutrition
- #44 of 108 best companies in Hair product shop
- #73 of 119 best companies in Interior designer
- #92 of 217 best companies in Shoe shop
About Mankind
Written by the company
Mankind
Helpful Links
About Us
Here at Mankind, we're determined to make grooming a fuss-free, pleasurable experience to get you looking and feeling great.
As men, approaching an assistant at a department store counter can be a daunting prospect, and in this fast-paced world we live in it’s not always easy to find the time. That’s why we’ve committed to bringing grooming solutions to you, so that you can quickly read up on your concerns, identify your needs and find the right tools for the job.
Mankind encompasses the modern man; the man that isn’t afraid to take care of himself, and is even less afraid to show it. Our collection contains everything from high-quality hair formulas to some of the best skin care products around so that you can tend to your body, hair and shaving niggles - or even strike some goodies off your wishlist - from the comfort of your own home.
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom
- 0161 813 1484
- www.mankind.co.uk
4.6
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Only got it yesterday and they are a…
Only got it yesterday and they are a gift so can't comment on the product but very fast delivery and looks great
25 November 2025
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Excellent service
1 November 2025
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Mankind
.
Great service and fast delivery!
Great service and fast delivery!
It's been a few years since I last used Mankind.
But I'm pleased to discover that the great service and attention to detail hasn't changed.
Very pleased.
27 October 2025
Reply from Mankind
.
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Sent the wrong item and made no effort to treat me as a valued customer
The worst customer service I have experienced in a long time. I ordered a product from Mankind (my first order). They sent a completely different product by mistake (not the product I ordered). The entire process of getting in touch with them is very frustrating (you can't just call or email them, you have to log in to a portal). They then ask lots of questions. Then, I was told I have to post the item received incorrectly back for a refund of my order. I would then need to place another order for the item that I needed, but in the meantime, I would be out of pocket as they don't refund for the original order until they receive back the item I received incorrectly. No offer to send out the correct item.
11 October 2025
Reply from Mankind
Hello O,
We're very sorry to hear about the incorrect product and the frustration with our return process. We appreciate you taking the time to share this. We'll review your feedback to improve our service and prevent similar issues in the future.
A message has now been sent to your account.
Kind regards,
Liam
Ruined birthday...
I ordered a birthday present from Mankind on 22 September. The item showed as “in stock,” payment was taken, and I got a confirmation email. A week later, after a few "Sorry for the delay!" emails, I had to chase them, only to be told the product was never in stock and my order was being cancelled.
The refund arrived, but the delay ruined the 30 September birthday it was meant for. Taking money for an item they never had, then leaving the customer to dig for answers, is unacceptable. Communication was poor, and there was no proactive apology or real gesture to make things right.
Buy elsewhere!! Mankind clearly can’t be trusted to keep basic stock info straight or respect customers’ time.
2 October 2025
Unprompted review
Reply from Mankind
Hi Enes,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
The professionalism and the speed of…
The professionalism and the speed of delivery. As well as the product being exactly what it is supposed to be and do.
18 September 2025
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Product lines have changed…
I’ve always gone to Mankind for my male grooming products. Alas recently they have not stocked sufficient variety of razors & shaving foam. The overwhelming trend is towards beauty products. What I purchase is great VfM but the choice is becoming limited for simple male grooming products.
12 September 2025
Reply from Mankind
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Excellent quality product
Finding a product that seems to be rare! Bought some Eau de Cologne that matched and exceeded the quality of now obsolete Boots product at a reasonable price.
P&P was a little steep though.
30 August 2025
Reply from Mankind
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Great range of products
Great range of products, excellent prices
Fast dispatch and delivery
31 August 2025
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Super fast delivery ,product at a great…
Super fast delivery ,product at a great price would buy from again
22 August 2025
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Leah was super helpful on the chat
Leah was super helpful on the chat, I couldn't apply a discount code and she helped me navigate the issue to resolve.
5 August 2025
Unprompted review
Reply from Mankind
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.