I don’t usually write reviews, but this was too remarkable not to share. My husband was dealing with a painful case of shingles, and we were just hoping for some relief. We tried a product from Mann... See more
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See what reviewers are saying
Mannatech is a super company. They produce great products that have changed my life. At 88 years old, I still keep up our big house, do my own shopping, do my financial payments and records, host pa... See more
Shipping is supper fast! Products taste great! Loose powdered products would be a lot more handy to use if you offered individual packets for on the go. Also any vitamin pills that are a hard packed... See more
I am using Advanced Ambrotose capsules, I have no more pain in the bones in my lower legs & for the first time in almost 5 years I can do my own bra. Walk further and I am more flexible than I... See more
Company replied
Company details
- Vitamin & Supplements Shop
- Business Networking Company
- Fitness and nutrition
- Skin care clinic
- Wellness centre
Written by the company
At Mannatech, science continues to remain at the forefront. We continue investing in scientific studies and testing to substantiate the efficacy of our products. Throughout our history, Mannatech has obtained protection for technology relating to our proprietary formulas by securing more than 140 patents in numerous countries around the world.
Contact info
1410 Lakeside Parkway, Suite 200, 75028, Flower Mound, United States
- 972-471-7400
- custserv@mannatech.com
- www.mannatech.com
4.4
Excellent
3K reviews
Replied to 60% of negative reviews
Typically replies within 24 hours
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Speedy service
5 January 2024
Seems fine on most fronts
Seems fine on most fronts. . . just always takes longer to arrive than I would think is needed. Most things I order come in 3-5 days. Mannatech orders take 5-9 days after shipment. Can I live with this? Yes, especially since I'll not pay the expense of expidited shipping.
19 January 2024
I am happy with every aspect of you…
I am happy with every aspect of you product. Thank you.
5 January 2024
I have been using your products since…
I have been using your products since before thanksgiving and still not losing weight:(
19 January 2024
Reply from Mannatech
Dear Stacey,
We appreciate you reaching out and sharing your experience. We're sorry to hear that you haven't seen the results you were expecting. We understand how important your health and wellness journey is, and we want you to know that we've got your back.
Weight loss and wellness can vary from person to person, and we're committed to helping you achieve your goals. Our Customer Care team is here to provide personalized assistance and support. Please reach out to them at your earliest convenience so that they can better understand your specific situation and guide you on the best path forward. They also can help you take advantage of our Money Back Guarantee.
You can contact our Customer Care team at the following numbers based on your location:
United States: (972) 471-8111
United States (Toll-Free): (800) 281-4469
Canada (Toll-Free): (866) 717-2175
México: 001800 5149053
South Africa: 0 (800) 981-117
Spanish: (800) 472-0149
Korean: (866) 717-2176
Mandarin Chinese: (866) 266-9812
Colombia (Toll-Free): 01-800-041-3821
Colombia to US Call Center (Toll-Free): 01-800-518-3349
Our team is ready to assist you with any questions, concerns, or guidance you may need on your journey to wellness. Thank you for choosing Mannatech, and we look forward to supporting you on your path to better health.
Best regards,
Your Mannatech Family
Great products that lift my immune…
Great products that lift my immune system. Highly recommended
18 January 2024
Everything
5 January 2024
Excellent service and Delivery!
18 January 2024
Precision accuracy and professional
9 January 2024
Confirmed order cancelled account suspended without notice
Haven't even had the chance to try the product because they cancelled my order with no notice. Made an order, checked put through pay pal, order confirmed at checkout. Week goes by and I'm like what the heck?? Wait a little longer then start digging through my emails and find only 2 emails from mannatech. One from the night I made the order saying welcome to the family and one 2 days later trying to get me to order something. So I try logging on and it says there is already a account with this login (yes I know). Asks for my account number.. ok let me get out of my browser go back into emails to get you that......... Then back to trying to log in. It tells me my account has been terminated or suspended.....? So then I get on the phone and call customer service. They picked up right away which was pleasant but was told they cancelled my order cause they could verify me...???? I received no such email telling me there was a problem they just cancel the order suspended my account.... I now have spent time trying to set up another account tell them all the same info that I did the first time to process an order I was already told was completed. If I didn't have really good hopes on the product and have family that really needs relief I would be GONE. Why confirm an order if you haven't "verified" me???? What does it even matter to you? PayPal has verified me... You can't even send me an email saying that my order has a problem.
6 January 2024
Unprompted review
Reply from Mannatech
Dear Neel,
We apologize for the frustration and inconvenience you've experienced. This is certainly not the experience we aim to provide our valued customers. We understand the importance of your order and are actively working to enhance our verification and communication processes to prevent such issues in the future.
To resolve this matter promptly, our Customer Care team will reach out to you directly. For immediate assistance, please feel free to contact our Customer Care team at any of the following numbers based on your location:
United States: (972) 471-8111
United States (Toll-Free): (800) 281-4469
Canada (Toll-Free): (866) 717-2175
México: 001800 5149053
South Africa: 0 (800) 981-117
Spanish: (800) 472-0149
Korean: (866) 717-2176
Mandarin Chinese: (866) 266-9812
Colombia (Toll-Free): 01-800-041-3821
Colombia to US Call Center (Toll-Free): 01-800-518-3349
We appreciate your patience and understanding as we work to address your concerns. If there's anything else you'd like to share or discuss, please feel free to contact our Customer Care team.
Thank you for bringing this to our attention, and we're committed to ensuring a smoother experience moving forward.
Best regards,
Your Mannatech Family
Most professional people I have worked…
Most professional people I have worked with. Love love love your products thanks 😊
15 January 2024
No matter times I have asked for you to…
No matter times I have asked for you to contact via voicemail at my phone number when dealing with an urgent situation, you still do not contact me that way. I have lost loyalty points twice because of this! Being a senior citizen on very low income, we depend on those loyalty points to purchase our products!
14 January 2024
Reply from Mannatech
Dear Laura,
We sincerely apologize for any inconvenience you've experienced. Our Customer Care team just attempted to contact you via phone but were unable to reach you. We have reviewed your account and are unable to see any Loyalty Points you have lost. We understand the importance of loyalty points, especially for our valued customers like you. We will investigate the matter thoroughly and ensure that you receive the assistance you need promptly.
To address this issue, our Customer Care team will reach out to you directly. If you have any additional concerns or if there's anything else we can assist you with, please feel free to contact our Customer Care team at:
United States: (972) 471-8111
United States (Toll-Free): (800) 281-4469
Canada (Toll-Free): (866) 717-2175.
We're committed to resolving this situation to your satisfaction.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,
Your Mannatech Family
Great Service
Todate, this has been the fastest delivery to my house, EVER!
Just over 24hours, give a take... That is great service!
Thank you!
14 January 2024
Can’t go without
Amazing products, I cannot go without my products, I immediately feel the difference in my quality of health.
14 January 2024
Very Curteous Staff
Very Curteous Staff
Orders taken quickly
Answer any questions U have effec
14 January 2024
Reply from Mannatech
Hello Dawid,
Thank you for sharing your experience with us. We're sorry to hear that you've encountered delays in receiving your products, and we apologize for any inconvenience this may have caused.
Ensuring timely delivery and providing high-quality products are top priorities for us. We would like to investigate your situation further and address any concerns you have about the product quality. Could you please reach out to our Customer Care team? Here are the contact numbers:
United States: (800) 281-4469
Canada (Toll Free): (866) 717-2175
México: 001800 5149053
South Africa: 0 (800) 981-117
Spanish: (800) 472-0149
Korean: (866) 717-2176
Mandarin Chinese: (866) 266-9812
They are available to assist you and resolve any issues you may be facing.
Your feedback is important to us, and we appreciate your patience and understanding as we work to improve our services.
Best regards,
Your Mannatech Family
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