Manning Stainton Estate Agents - Morley Reviews 

291
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TrustScore 5 out of 5

4.8

42 Queen Street, Morley, LS27 9BR Leeds, West Yorkshire, GB

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Rated 5 out of 5 stars

What can I say.. To say I was the buyer of a property, Manning Staintons were brilliant, Especially Megan always kept me in the loop, by ringing or emailing me, when she was on annual leave i were st... See more

Rated 5 out of 5 stars

We recently sold our house with Manning Stainton and had such a positive experience. From the initial visit to value our home, right through to moving day everything was handled with care, transpar... See more

Rated 5 out of 5 stars

We were well impressed with the professionalism from house photos to completion. Both Chloe Redhead and Emily were very helpful, and Chloe in particular kept us informed at every stage, chasing up peo... See more

Rated 5 out of 5 stars

We bought and sold recently using Manning Stainton Morley. Everyone was always very helpful and a special mention to Lauren Moore. She always went above and beyond to help us, was excellent at communi... See more


Company details

  1. Estate Agent
  2. also in
  3. Property management company
  4. Property Rental Agency
  5. Property valuer

About Manning Stainton Estate Agents - Morley

Written by the company

Family Run Community Driven

At Manning Stainton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info

  • 42 Queen Street, Morley, LS27 9BR, Leeds, West Yorkshire, United Kingdom

  • 0113 252 4222

4.8

Excellent

TrustScore 5 out of 5

291 reviews

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4.8

All reviews

(291)

1,421 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

We recently sold our house using Manning Stainton and have had nothing but a positive experience right from the valuation through to completion.
Emily made sure that our photos were capturing the property in the best way, even arranging a second visit for photos to make sure they were perfect.
Owen kept us up-to-date throughout the viewing process with weekly contact and helped us negotiate an agreed sale price.
When a sale had been agreed Tori was extremely proactive in making sure all parties were on track for the estimated completion date and again we were regularly kept up-to-date with progress.
I would not hesitate to recommend Manning Stainton to anyone, the polite, helpful and friendly staff helped to remove some of the stress that comes with moving house!

4 July 2025
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Reply from Manning Stainton Estate Agents - Morley

Hi Laura, thank you so much for taking the time to share your fantastic feedback. It’s great to hear that everyone in the team did so well for you and thanks for sharing your experience! Kind regards, Andrew

Rated 5 out of 5 stars

House Purchase Review

Every interaction with individuals from the Morley office has been fantastic. Special thanks to Megan for keeping me constantly updated (more than my own solicitors!) and helping to keep everything on track. The welcome gift bag was such a lovely touch too!

7 July 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Morley

Hi Chelsea, congrats on the new house! So glad you enjoyed the gift back and had a great experience buying with us. Thanks tor the kind words about Megan & the team. Kind regards, Andrew

Rated 5 out of 5 stars

Amazing polite friendly staff to work…

Amazing polite friendly staff to work with, always kept me updated, couldn’t do anymore!!

9 July 2025
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Reply from Manning Stainton Estate Agents - Morley

Hi Lucy, thanks for the great review and I hope you had a good time at the races! Congrats on your new home and all the best for the future!

Rated 2 out of 5 stars

Poor customer service wont use again in the future.

Leaving my conservatory door unlocked after a viewing and not informing me. Someone used the toilet at a viewing and never flushed it causing stains down the toilet. The communication between the solicitors and yourselves was extremely poor. I wouldn’t recommend your service to others.

8 July 2025
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Reply from Manning Stainton Estate Agents - Morley

Hi Vicky, I'm really sorry to read your review which but I appreciate the feedback. I'm disappointed to hear the service fell short of your expectations, and I know the issues that you've raised, we spoke about personally at the time and I of course apologise again for the issues that arose with our viewer. To clarify, the lady that conducted those viewings was a new member of staff who is also no longer with the company. That being said, those comments fall short of our high expectations of our service, and the expectations of our clients too.

We are confident we provide a great service, which is why we ask for these reviews and hopefully, the result we achieved for you at over 99% of the asking price is some evidence of that, despite the issues you experienced. I've also reviewed the file and can see well over 100 separate note entries from Megan in progressing the sale & communicating with the parties involved. So will take your point up with the conveyancers as it's disappointing to get this feedback when I can see Megan's efforts to get the sale completed for you.

Thank you for choosing to work with us, and for taking the time to share your feedback which I will action. Of course if you wish to discuss further, please do contact me either on my mobile, via our office line or on email at andrew.robinson@manningstainton.co.uk

Rated 5 out of 5 stars

Megan was brilliant she kept me…

Megan was brilliant she kept me informed at all times during the process, and made regular check ins to see how I was getting in as the buyer. Would recommend

8 July 2025
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Reply from Manning Stainton Estate Agents - Morley

Hi Anita, thanks for the lovely review! All the best in your new home and thank you for taking the time to leave your positive feedback.

Rated 5 out of 5 stars

This company has been most helpful

This company has been most helpful, especially Chloe-Paige Hadfield. Although everyone who I spoke to on the phone were really helpful. I would definitely recommend Manning Stainton.

4 July 2025
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Reply from Manning Stainton Estate Agents - Morley

Hi Pam, what a lovely review to read! Wishing you all the best for your next chapter and thank you for taking the time to recognise Chloe’s efforts in particular, she has really enjoyed helping you & Bill and was delighted when the sale exchanged for you! All the best from Andrew & the team.

Rated 5 out of 5 stars

Highly recommend!

From Andrew coming out to value our property to Emily coming the following day to take the photos, the house was on the market within 24 hours which was amazing. We have recently secured a sale on our house which was done within 7 days of it being on the market. The communication throughout has been great from Chloe-Paige, she has kept us in the loop and been a pleasure to deal with.
As we have now sold, we’ve been passed onto another team so we’re hoping the service and communication will continue to be just as good.
We would definitely recommend Manning Stainton Morley to others.
Thank you :)

1 July 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Morley

Hi Emily!
Firstly, thank you for such a lovely review of our efforts! It’s so great to read when clients are pleased with what we’ve done for them and we really appreciate you sharing your feedback. Our sales progression team will now help you with all the legal side of moving home and of course we are all still here to help in office when you need us. On behalf of us all thank you taking the time to share your experience. Kind regards, Andrew

Rated 5 out of 5 stars

Great experience

Completed Yesterday, the whole process was smooth and fast. From putting out house for sale in February to closing in June.
Chloe was our Agent for both the sale and the purchase of the new house, and she was brilliant. Always fast to answer and get back to us, all queries answered within the hour.

19 June 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Morley

Hi Valentina, thank you for taking the time to leave such a great review even with all the stress of moving day! All the best in your new home and thanks for choosing us to help you both make the move. Thanks, Andrew

Rated 5 out of 5 stars

We are really satisfied with the help…

We are really satisfied with the help we received, mainly from Chloe-Paige Hadfield. Things have gone fairly smoothly and straightforward and Chloe always stayed in contact with us.

14 June 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Morley

Hi Kirsty, thank you for the lovely review! So great to read you’ve been happy with Chloe’s service and thank you for taking the time to share your kind words.

Rated 5 out of 5 stars

In safe hands

Manning Stainton have been really great dealing with the sale of my auntie's house. Chloe H kept me updated with all the viewings and was really kind dealing with any issues I had.

Megan then dealt with everything after the house was sold and was brilliant keeping me up to date with everything and made the whole process stress free.

We are so happy with Manning Stainton that we are using them to sell my parents house now.

I would highly recommend using them.

14 June 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Morley

Hi Hayley, thank you so much for your kind review! I’m pleased to hear that you are happy with how things went with your Auntie’s house, and that you came back to me to look after your parents house sale too. It’s a pleasure to work with you. Kind regards, Chloe.

Rated 5 out of 5 stars

We just secured a sale for our property…

We just secured a sale for our property and are successfully on the way to purchasing our new one also listed with Mannings. From the start when Emily visited to complete the valuation they've been great, and her photos did a great service to the house as it looked great online. James has also been fantastic keeping me up to date and answering my many questions along the way. We're looking forward to getting everything finalised over the next few months but wanted to take the time to say thank you so far, and also to everyone else on the team I've spoken with have well, would definitely recommend to others.

9 June 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Morley

Hi Mr Kirk, thank you for taking the time to share such a great review. So great to read such positive comments of the team and thank you for sharing your experience with us.

Rated 5 out of 5 stars

Great experience

I had a great experience selling my property with Manning Stainton in Morley and would definitely recommend them. From the initial meeting with Andrew, everything was clear, professional, and reassuring. Chloe kept me updated throughout and made the whole process smooth and stress-free. I had two viewings booked on the very day the property went on the market, and received an offer within just three days. After some negotiation, I was happy to accept. The whole team were efficient, friendly, and easy to deal with from start to finish.

9 June 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Morley

Hi Sarah, what a lovely review! Thanks so much for taking the time to leave us such a nice review of our efforts. Fingers crossed for a smooth completion and thanks again. Kind regards, Andrew

Rated 2 out of 5 stars

Not cheap,expected alot better service

Once sold passed to a department in leeds.
Terrible communication, telling us their issues. Not interested as we work hard too.
Never answered e.mail or phone,
Away from desk!
Even up to moving day no communication untill we'd moved in & sorted keys with occupiers ourselves.

2 May 2025
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Reply from Manning Stainton Estate Agents - Morley

Hi Graham, thanks for taking the time to share your feedback and I'm disappointed to read your comments and I will of course look into this. I know initially you chose a different agent and James kept in contact with you throughout the approx. 6 months you were on the market with another agent, before eventually giving us the opportunity to market and sell the house with James, which he managed to do in just under a month of marketing with us, so of course we are regretful to hear we fell short of your expectations. I'm sorry you feel the contact post-sale has let things down, I will pick this up with the people involved and of course if you would like to discuss further I am available directly on andrew.robinson@manningstainton.co.uk

Rated 5 out of 5 stars

Buying our house

As we bought our first house, the company were helpful from start to finish, with regular updates, accommodating viewings at the property and being available for any questions. Megan was particularly helpful in ringing me each week to let me know of the progress with the purchase, which was really helpful to be kept in the loop and Megan was really friendly and assuring throughout the process. Thank you, Mannings!

31 March 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Morley

Hi Beth, great to hear such a lovely review and it's really nice of you to give a particular mention to Megan's efforts. All the best in your new home and thank you for your kind words!

Rated 5 out of 5 stars

Izzie was very helpful Julia solved a…

Izzie was very helpful Julia solved a difficult procedural issue Debbie was also helpful Took A little longer than I expected for it to be completed, but I do not think that was your fault. You responded to all my queries. But obviously my main contact point was Izzie Always answered my queries. Thank you, John Raj.

10 April 2025
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Reply from Manning Stainton Estate Agents - Morley

We appreciate your kind words and feedback. We are thrilled to hear that you had a positive experience with our team.

Rated 5 out of 5 stars

The photographs showcased the property

The photographs showcased the property, and the house sold quickly

9 April 2025
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Reply from Manning Stainton Estate Agents - Morley

Thanks for the 5* review, and for taking the time to share your positive experience!

Rated 5 out of 5 stars

Thank you to Chloe!

From the initial valuation with Emily, to the sale progressing with Chloe, the entire process has been great.
Chloe has kept me up to date weekly, and always helped with any questions I had. She has made the process so much easier and enjoyable. Thank you for everything!

15 April 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Morley

Hi Leanne, thank you for the lovely review! It’s great to read that both Emily & Chloe have been so good to deal with and thank you for taking the time to share your feedback!

Rated 5 out of 5 stars

The agent assigned to me was James

The agent assigned to me was James. A decision for which I would come to be grateful. James was always available at the end of the phone with professional advice. James has an easy and unflappable manner even when confronted with client frustration. Completion of the move was fraught with problems and it was the tireless efforts of James that helped the chain over the line. He is undoubtedly an asset to manningstainton and a credit to himself.

31 March 2025
Unprompted review
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Reply from Manning Stainton Estate Agents - Morley

Thank you for taking the time to share your excellent experience with James, it's kind of you to recognise James' efforts to get the completion over the line for you. All the best in your new home!

Rated 5 out of 5 stars

House sales

This is the second time that we’ve used this service led by Andrew.
Communication from start to finish keeping us up to date with sale was excellent.
Would recommend anyone who is thinking of putting your house up for sale to use them.
Thanks again for your expertise and commitment

25 March 2025
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Reply from Manning Stainton Estate Agents - Morley

Hi Steve, so great to read your nice comments and once again it been a pleasure helping you & Lisa with the move. Thanks for your nice comments and your treats for the office! Wishing you both all the best in your new home.

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