I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on... See more
Company replied
I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I... See more
Company replied
Always do by phone as easier for me. The assistant helped me and was friendly as usual. Reliable company. Easy to pay. Annoyingly you have stopped doing the large hand pump hand lotion but she sai... See more
Company replied
Company details
- #35 of 250 best companies in Health and beauty shop
- #19 of 86 best companies in Health food shop
- #43 of 279 best companies in Vitamin & Supplements Shop
About Manuka Doctor
Written by the company
Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.
We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.
When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.
We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.
All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.
Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.
Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).
In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.
Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk
Contact info
Unit 21 Waterfield Way, LE10 3ER, Hinckley, United Kingdom
- 01455 895959
- customerservices@manukadoctor.co.uk
- www.manukadoctor.co.uk
Our guide to genuine Manuka Honey
4.8
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent item.nice to have them back
28 May 2026
Reply from Manuka Doctor
We're so pleased you're happy with your item. Thank you for your feedback!
Quick delivery and well packaged
Quick delivery and well packaged. Excellent product and helped with my cancer recovery.
28 May 2026
Reply from Manuka Doctor
We're so glad our product arrived quickly and well-packaged. We are truly happy it aided your recovery.
Reply from Manuka Doctor
Thank you!
The best honey and the best company.
9 February 2026
Reply from Manuka Doctor
We appreciate your kind words!
Arrived on time and was carefully…
Arrived on time and was carefully packed,I have been using the Day cream every day since it arrived.Its very thick but rubs in quickly.And the cashmere cream I thought it was to thin but again it was easy to use.I haven’t seen any difference in my skin yet as I have only been using them a short while.
28 May 2026
Reply from Manuka Doctor
We're glad they were easy to use. We hope you'll see the desired results with continued use.
Products and delivery services are…
Products and delivery services are alway first class and delivered on time.
26 May 2026
Reply from Manuka Doctor
We're so glad to hear you consistently receive first-class service and on-time deliveries. Thank you!
I take it to help chest infections and…
I take it to help chest infections and because it's best uou can use i recommended it to all my friends i get my delivered for me cause I am part disabled
20 January 2026
Reply from Manuka Doctor
We're so glad to hear our product helps you with chest infections and that you recommend it to friends. We appreciate your kind words!
MANUKA DOCTOR HONEY, 2ND TO NONE
I find the quality of Manuka Doctor honey excellent. I have consumed it for years and will continue to do so. It tastes lovely and makes me feel good.
The delivery service is good and reliable. Keep up the good work.
26 May 2026
Reply from Manuka Doctor
We're so pleased to hear you consistently enjoy the quality and taste of our honey, and that it makes you feel good. We appreciate your kind words about our delivery service!
Reply from Manuka Doctor
We are happy to hear you like our products!
The excellent quality 540 & 640 MGO…
The excellent quality 540 & 640 MGO Manuka honey arrived promptly, and tastes delicious.
I’ll definitely be ordering again.
26 May 2026
Reply from Manuka Doctor
We're so pleased to hear our Manuka honey arrived promptly and tastes delicious. We appreciate your kind words!
Reply from Manuka Doctor
Hello, I am sorry to read you have had an issue.
Unfortunately, we have been unable to locate any previous correspondence from you regarding this matter.
However, we have investigated the issue and it appears that the was delivered on 27/5/26 successfully.
If you have any further queries please email us on customerservices@manukadoctor.co.uk
Reply from Manuka Doctor
We're so happy you enjoyed the fast delivery and promotional price!
Reply from Manuka Doctor
We are delighted you enjoyed our honey and deals, and appreciate your comments on delivery!
Was good
I had a feeling honey was fake as I bought from manukaLab and that company had zero customer service skills nor did they process my refund.
However, upon speaking to customer services they were helpful and friendly.
I LOVE HONEY and my family, but I have decided I dont like manuka for its flavour and depth after my experience. Taste man made. Will stick to yemeni honey and other legitimate sources.
14 January 2026
Reply from Manuka Doctor
We appreciate you sharing your feedback regarding your experience. We are glad our customer service team was helpful. We understand Manuka honey's flavor isn't for everyone. We value your insights.
Reply from Manuka Doctor
We are glad you enjoyed your Honey.
Excellent product
Excellent product! Great value for the price. It was delivered quickly, and I’m very pleased with my purchase.
Highly recommended Manuka Doctor 👍🏼
22 May 2026
Reply from Manuka Doctor
Thanks for your kind review. We hope you continue to enjoy!!
My order was shown as delivered but i…
My order was shown as delivered but i have yet to receive the items. The royal mail process to complain is so complicated to navigate that i had to abandon my efforts, can you please help Regards E Hallam
22 May 2026
Reply from Manuka Doctor
Sorry to hear you have an issue with Royal Mail.
If you get in touch with Customer services at Manuka Doctor, they'll happily resolve this on your behalf. Customerservices@manukadoctor.co.uk
Reply from Manuka Doctor
We hope you continue to enjoy!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.