I’ve ordered from Marie before and had great service. Today I ordered threads and inadvertently specified the wrong quantity of one. Marie herself answered the phone (!) and changed the order there an... See more
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See what reviewers are saying
I ordered a pack of 60 DMC Coton a Broder threads, size 25. They were a great price and arrived a few days afterwards. Although I didn’t know which colours were included (all subject to availability),... See more
I recently wrote a poor review for MariesCrossStitch which I wish to retract as I didn’t have the full information regarding my order. I’ve received a lovely phone call & everything has been explained... See more
I always use Marie's cross stitch for my threads. They stock everything and send out very quickly. Communication from them is great. I wouldn't go anywhere else. To the few negative reviews, I w... See more
Company details
- #14 of 14 best companies in Handicraft
- #21 of 21 best companies in Sewing shop
- #3 of 3 best companies in Threads & Yarns Wholesaler
Information provided by various external sources
Maries Latch Hook Rug Kits Is family run and also know as Maries Cross Stitch Kits We Sell DMC Threads Tapestry Kits Cross stitch Fabric
Contact info
Clare Road 116, CM7 2PQ, Braintree, United Kingdom
- www.mariescrossstitch.co.uk
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Excellent service!
Excellent service on both occasions when ordering from Maries Cross Stitch. Really easy to find the DMC threads I needed for a project, and the ordering/processing/dispatch turnaround was pretty quick too.
Lots of choices on products
Lots of choices on products. Reasonable priced. Never waited long for delivery. Would recommend 😊
Fantastic Service
Fantastic service, easy usable website, I messaged to advise I needed my order urgently and if cotons not available to let me know and to send the order without. They did exactly what I asked and the cotons were with me within 2 days. Thank you so very much. I have used them before and will use them for all my cotons.
Lovely, simple frames
Lovely, simple, easy to use frame. Love that I can buy different sizes and easily make up a frame of any size I need at such a small price
Quick to dispatch
I've made multiple orders from Marie's Cross Stitch and dispatch is always prompt and reliable. I have also received good communication when there are delays and given the option to split dispatch. Will continue to order from Maries!
love ordering from here never any…
love ordering from here never any problems. great service.
After a week I still haven't received…
After a week I still haven't received my threads. I've sent an email. Now just waiting for a response.
I have been using Marie's now for a…
I have been using Marie's now for a while and I'm always impressed with the price, speed of service and useful information being on hand if I should need it, highly recommended.
Excellent service and speedy despatch
Excellent service and speedy despatch, and prices not bad either
Takes to long to get here 1 class stamp…
Takes to long to get here 1 class stamp took 4 days
unbelievable service they went above…
unbelievable service they went above and beyond to help me get the right wool I ordered wrong wool and returned it not only did they they take it back with no quibble but they also sorted the correct stuff out for me I only sent a piece of paper and a picture they took there time to make sure everything was perfect I can not thank them enough for what they did for me I would highly recommend and give 5 stars for comunication and service
thank you all at Marie's Cross stitch
Friendly efficient and fast service
Excellent customer service!
Received order promptly.
The kit was delivered promptly
The kit was delivered promptly, which saved me waiting.I am quite an experienced stitcher; the kit is very pretty, but quite challenging ., However I am enjoying it and have recommended you to a friend.
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