Marinoluxuryconcierge Reviews 22

TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Regrettably I am another victim of this thieving scum bag. £3000 for a helicopter transfer from Geneva to Courchevel was non existent and now are not responding to any form of contact. Feel a fool... See more

Rated 5 out of 5 stars

Very professional service! We ask to them some help for Courchevel & St.Moritz and they book for us Mangeoire, Baies, Folie Douce, Matsuisha, Billionaire and Paradiso. All tables was amazing and they... See more

Rated 1 out of 5 stars

This company responds only when they feel they can make a sale. After that, there is no luxury concierge. There are unanswered texts and calls, no replies, no confirmation and no product that was pai... See more

Rated 5 out of 5 stars

They are very professional, manage all our trip in St.Moritz and Courchevel with the best reservations and driver service.


Contact info

2.9

Average

TrustScore 3 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FAKE ! STAY AWAY !

FAKE ! AVOID! STAY AWAY!

This is not a real company.They are scammers. They take the money via link from credit card and disappear.

JUST.STAY.AWAY.

HUGE SCAMMING

5 March 2026
Unprompted review
Rated 1 out of 5 stars

!!AVOID THE SCAMMERS!!

!!AVOID AT ALL COSTS!!

they are just a bunch of scammers.
I booked a round trip with Range rover and lamborghini urus from geneve airport to megeve. once they take the money, they dissappear and never show up.they tell you a lot of stories and excuses but they never show up and refund your money.

NEVER EVER KEEP IN TOUCH WITH THIS SCAMMERS

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Helicopter Transfer 14/03/26

Regrettably I am another victim of this thieving scum bag.
£3000 for a helicopter transfer from Geneva to Courchevel was non existent and now are not responding to any form of contact.
Feel a fool not checking reviews first but too late now.
Do any of us victims know of a means to link a website/post/bank details etc to a person so we can find this scum bag and give him what he deserves.
Mike UK

14 March 2026
Unprompted review
Rated 1 out of 5 stars

This company responds only when they…

This company responds only when they feel they can make a sale. After that, there is no luxury concierge. There are unanswered texts and calls, no replies, no confirmation and no product that was paid for at the end.
Very poor customer service.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam! This guy should be prosecuted he is stealing thousands from people he just stole 4500€ from me for a helicopter transfer from Geneva! Nothing delivered and no refund everything vanished! all accounts that have Marino in it is for the same scammer! He steals videos from other people and posts it in the company’s Instagram and TikTok he posts fake reviews you could literally tell it’s fake because all the “happy” customers happen to reply in the same minute it’s literally two phones in his hands! Even in this website he posted fake positive reviews that all share ( IT ) as location which is Italy where this scammer is from!!

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Perfect service in Dubai

Perfect service in Dubai! I try this company for the first time in courchevel and all very good, now I re use the service for my trip in Dubai they organize all from restaurant bookings to yacht charter, jetski and lambo Rental, very good service.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

This is a complete scam

This is a complete scam. Dont trust these dogs they took our money and never refunded anything. We paid for a helicopter transfer from geneva to courchevel which was cancelled than all future messages ignored. COMPLETE SCAM DO NOT TRUST!!!! All the other reviews saying its good must be completed by themselves, complete liars!!

31 January 2026
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers. They took €2,950 from me and have not issued a refund. I have been trying to communicate with them, but they keep blaming the platform instead of taking responsibility.

For a company that claims to operate in high-end locations and offer premium services, this level of unprofessionalism is unacceptable.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Trip in St.Moritz &…

Fantastic Trip in St.Moritz & Courcuevel, me and my friends book with Marino chalet, car rental and all restaurants & parties, we love how they communicate fast and professional and how they solve all our delay with venues. I recommend them for the best experience

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam – avoid at all costs.
Marino Luxury Concierge took payment upfront (€250 per person) claiming they would secure bookings at high-end venues. After payment was made, communication stopped completely. Calls ignored, messages unread, no booking, no refund, no explanation. Blocked from any social media platform and whatsapp too.

This company makes big promises about access to Courchevel, Dubai, St Tropez, Mykonos, etc., but delivers absolutely nothing. Extremely unprofessional and dishonest behaviour.

2 January 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look