Marrkt Reviews 516

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, often describing items as authentic, accurately described, and in excellent condition. Many appreciate the fair pricing, especially for unique and high-end vintage items, and highlight the efficient and fast delivery service. The overall service is frequently commended for being helpful and friendly. However, some people were dissatisfied with the photography, noting that images sometimes lacked resolution or detail, leading to discrepancies in material or condition upon arrival. A few other people also felt that pricing could be steep for certain used items, and some experienced issues with delivery times or tracking updates. There were also occasional concerns about the accuracy of measurements and the condition of some items not fully matching their description.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great selection of high-quality,... See more

Quality

People report positive experiences with quality, often praising the high standard of items, accurate... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the quick and... See more

Price

Reviewers highlight positive aspects of price. Many customers appreciate the fair and reasonable pricing,... See more

Service

Customers had positive experiences with service. Many reviewers consistently praise the first-class, fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve experienced Markkt both as buyer and seller.The web site is very well designed. Items are clearly represented and described. Duties are included in final price for EU buyers. This avoids une... See more

Rated 5 out of 5 stars

If you like first rate vintage or second hand products of ultra quality or new cool , MARRKT is for you. Unfortunately , after Brexit , to import in EU from UK it's a big problem ; custom fees you don... See more

Company replied

Rated 5 out of 5 stars

Marrkt specializes in vintage men's clothes, beautifully presented and priced to sell. I've bought several tailored items before and I've become a loyal customer thanks to Marrkt's excellent range of... See more

Company replied

Rated 5 out of 5 stars

I finally found a fashion grail on this app after searching for it for 18 long years! It was authentic and arrived from across the pond in unworn condition in just 2 business days! I can’t even get th... See more

Company replied


Company details

  1. #72 of 201 best companies in Online marketplace
  2. #207 of 621 best companies in Clothing Shop

About Marrkt

Written by the company

About Us

Founded in 2016, we're a menswear online managed marketplace selling pre-owned items on behalf of individuals and brands.

What Makes Us Stand Out

We're completely unique in the global marketplace, and specialise in timeless menswear items designed to last, from globally sought-after authentic brands defined by quality rather than hype or the logo they carry. Our focus is product that holds a genuine resale value.

Popular brands we buy and sell include The Real McCoys, RRL, Nigel Cabourn, Drake's, Alden, Orslow, Visvim to name a few.

With over 400 items added each week, we currently have 5,000 items in stock from over 500 individual sellers from the UK and increasingly the USA, Europe and Australasia.

Contact info

Promotion box for Marrkt

The Daily Drop!

Discover our new arrivals. 50+ pre-owned gems are added daily.

4.7

Excellent

TrustScore 4.5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Buying and selling very good

Buying and selling very good. All straight forward. Returning items too many different options not so straight forward. Response to emails could be quicker also.

23 October 2025
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Reply from Marrkt

Hi Raymond, thanks for your kind review, and noted on the response time. Thanks for your continued support too. David

Rated 5 out of 5 stars

Excellent range of clothes

Excellent range of clothes, exactly the sort of things I like. The company present the clothes well and provides detailed sizing. Ordering and delivery were quick and simple.

7 October 2025
Rated 5 out of 5 stars

I love the daily drops

I love the daily drops. I have never had anything but top customer service even when there was an issue with an item. I even managed to get some clothes from a celebrity! Love being able to give the clothes a new home and means you get some top stuff for good prices. Often cheaper than even Vinted and eBay but with customer services when things don’t go as well. Limited details on each listing but the live chat is always useful for getting more information.

2 October 2025
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Reply from Marrkt

Hi Frederick, thanks a lot for taking the time to post this great review. We're glad you enjoy the Daily Drops! :)

Rated 5 out of 5 stars

Great company

Great company, great service!

29 September 2025
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Reply from Marrkt

Thanks for your ongoing support both as a customer and seller Simon! :)

Rated 3 out of 5 stars

Great selection. Long returns

Great selection let down by measurements and a shockingly long refund process. Also, some of the products don’t meet the description and you have to foot the mail costs to return.

22 September 2025
Unprompted review
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Reply from Marrkt

Thanks for your review Gavin, feel free to message us via email or Live Chat if you'd like to double check a measurement or the condition of an item, before purchasing. We're always happy to help.

Rated 5 out of 5 stars

Very good

Great overall.
Only critique is don't be tempted to spend extra for next day delivery as it took 2 days to despatch my items.
(Ordered evening 24th outside of business hours, the website states same day fulfillment if ordered before 3pm. That would equate to 25th posting, it was sent on 26th)

Will use again 100%, not a complaint, an observation.

26 September 2025
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Reply from Marrkt

Thanks very much for your kind review Jon!

Rated 4 out of 5 stars

From submission of product through to…

From submission of product through to selling items or when buying from the site all very efficient. My only concern is the cost of selling on the site with size of commission and a further charge for ‘fulfilment’ meaning it’s becoming for me unviable….

22 September 2025
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Reply from Marrkt

Thanks Tony!

Rated 2 out of 5 stars

Dispatched relatively quickly but…

Dispatched relatively quickly but refund took a long time. Plus they take the refund delivery amount off the return so you actually end up with less money than what you bought the item for.

26 September 2025
Unprompted review
Marrkt logo

Reply from Marrkt

Hi Alex, as stated on the website T&C's, refunds take 5-7 working days (excluding weekend) from the date the item has been received back at the warehouse. We do charge a £4 fee per return which we think is fair. Again, this is clearly stated in the T&Cs.

Rated 5 out of 5 stars

Highly recommended vendor

The Lee Jacket was brand new and half of the RRP. It still had all the tags on and hadn't been worn. Dispatch and delivered promptly and well packaged. Highly recommended vendor

16 September 2025
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Reply from Marrkt

Thank you Keith, glad you're happy with your purchase, enjoy the Lee Jacket :)

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