Marshalls Preston Reviews 17

A first class service from a superb company. Expert guidance from Mandy and a most knowledgable and patient curtain fitter from Paul.
Many thanks to all your staff for the wonderful service.
John Amriding

Mandy couldn’t have been more helpful. Thank you so much Mandy I will be recommending you where ever I can. ali

I contacted Mandy from Marshalls as I was struggling with colours, fabric choice and was not making any progress with finishing our lounge. Mandy saw straight away the right colours to go for, listened to my ideas on the finished look and returned with a range of fabrics. She advised me on accessories and bringing different colours out of the rug which I wouldn't have thought about- demonstrating her knowledge with interior design. The curtains were beautifully made, look fabulous and finish the room off with style. Would highly recommend. Emma

I would have no qualms in recommending this excellent company to anyone wanting a first class service from start to finish. From the beginning of my visit into the store, being completely taken aback by the amount of quality fabrics to choose my new made to measure curtains from, then a helpful, no pressure visit from a very patient Mandy who brought a great selection of fabrics to my home (all for a call out fee of a good cup of coffee !). Then onto a professional measure up, and very reasonable quote once the fabric was chosen and final fit date (which was absolutely on the button). The curtain fitter arrived exactly on time, new curtain pole and curtains expertly hung in no time at all. Slight problem arose within a day or so (due to my cottage floor being uneven and no fault of the curtains), was this a problem for Marshall's?, not at all I was assured. Fitter came back out within a couple of days, adjusted the fit and perfection now reigns. I am blown away with this 5 star service from this amazing company, thank you Marshalls.

Great customer service from Mandy with help and advice reupholstering an old leather buffet. The result was outstanding with a quality finish. Very pleased with the result.

Marshalls have always looked after my family over many years. Mandy and the team are always immaculate in their execution and the service is unbeatable.

It's the personal and friendly service they offer from measure to fitting. I cannot fault them at all and my new curtains look amazing.
The shop is a great place to visit for accessories too, I picked up matching scatter cushions in a silk finish for £3 each! Great value and top quality. Wouldn't hesitate to use them again. Thanks Mandy.

Made to last!

Absolutely amazing service from Mandy and her team, she was so helpful over the phone and went I went into the shop (even with kids in tow), she was very knowledgeable and helpful and suggested suitable fabrics to my taste.

Mandy came for a home visit and measured accordingly, suggested the best way to hang the curtains as it’s a very large window.

Curtains were made to measure within the time scale given.

I asked if Mandy she had a fitter that would be able to fit the rail and hang the curtains, he was very professional and knowledgable!

I look forward to choosing more curtains from Marshall’s which my family have used over the years.

Absolutely fabulous service from start to finish!

Really poor service. Rude and unprofessional staff. I went into store today to buy some new curtains. I told her I was looking to change my curtains to pole hanging instead of the hook rail. I told her I will be buying the pole online as I thought I needed new curtains for this. She was annoyed by this and started to serve another customer whilst doing so she started to speak bad of me with the other customer. I told her that I have bought curtains from marshalls previously and it was really unprofessional of her to speak of a customer like this with someone else which I did calmly. Another member of staff then started to rant at me about them being short staffed and all their personal problems. I asked for an apology calmly and instead the other lady told me if I don't like it not to come back. I was visibly shaken by this. I'm not sure why they were being like that with me as soon as I walked in they were being really rude and arkward. I felt maybe it was racially motivated. I can't say.
But I'm still very upset about it. I went there to just get some curtains and ended up getting treated that way. Really terrible service

Marshalls had measured and fitted some lovely curtains in a previous property a few years ago so it was the obvious choice again.

Mandy came to our new build house and measured up and advised on types of curtains and blinds and rails. She was full of great ideas and suggestions.

We wanted a full service. Measure up, choose the fabrics and install and this is what Mandy from Marshalls did to our complete satisfaction.

We ended up with fabulous curtains and blinds and they were all installed professionally and efficiently. And best of all, reasonabley priced.

We're looking forward to impressing family and friends in our new property over Christmas!

So, if you need window coverings then Marshalls is the place to go.

We bought all of our curtains for our house from Marshall’s. Mandy was excellent she came to our house and helped us pick (from our opinions) what curtains would look fab- and she was right! Our curtains are commented on regularly by visitors who say they are really nice! We have roman blinds, normal blinds and eyelets. They are all made perfectly down to the smallest details. After owning the blinds for 9 months I snagged and ruined my Roman blinds. Mandy came out and fixed them very quick and fitted them back up. I will always use Marshall’s and would advise others to also. There shop is full of curtains and many varieties it was hard to choose from all the lovely designs. Thank you for my lovely curtains and blinds!

Great service and quality products. Mandy was fantastic in helping us to pull together our new living room scheme with the curtains and cushions. Been back for voiles in the orangery and they look absolutely fabulous! Would not hesitate to recommend Marshall’s and we will certainly be back when we need new soft furnishings in the future.

Let's be honest, most people have hang-ups but what can you do about them?

Well, I sought help from a Curtain Counsellor called Mandy at Marshalls, Preston. She actively listened to all my requirements before presenting the many windows of opportunity.

I love the personal touch associated with a family business. My mum was right... She's used Marshalls for years!

Now, thanks to Mandy I'm back on the right track (albeit a pole) and can once again sleep soundly, which reminds me, check out their quality bedding too!!

Excellent no reservation in recommending Marshalls the customer service is second to none. Quality and prompt delivery was unsurpassed.

I have to say that I'm very impressed with the customer service.Excellent Service, I would recommend Marshalls of Preston to any of my family or friends. I spoke to very friendly and efficient staff and my curtains look fab.As for Mr Martyn Jones revue i find it hard to believe you can write such a revue, but it must be your ignorance and apathy....

I've never been made to feel as unwelcome or uncomfortable in any shop as in Marshalls today. They were far more concerned about tidying up than in their customers. They showed absolutely zero interest in helping us and probably didn't even notice we'd left. They might have shown more interest had they known the size of the order we were prepared to give them but they will never know now. We won't be back.

Did not bother to send out the item. no email, no nothing... very poor