Always exceptional quality & great delivery, timing plus produce still firmly frozen..over many deliveries this last couple of years we have only had one minor issue which Marshfield quickly rectified... See more
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Company details
- #1 of 1 best companies in Dairy farm
- #43 of 94 best companies in Food Manufacturer
Written by the company
We are Marshfield Farm Ice Cream. We’ve been creating a whole host of award-winning flavours on our family farm in the South West of England for over 35 years. Our flavours are inspired by British classics, with a few surprises in the line up too. From creamy to crunchy, fruity to fudgy, we believe we have something to make the whole family happy – even the dog! One Family, One Farm, One Herd of Happy Cows Three generations of The Hawking family have been farming the land we love for over 50 years. Our cows spend most of the year outdoors, free to roam on our pastures which we farm using sustainable, regenerative techniques to increase biodiversity and reduce our carbon footprint. We only ever use our own milk in our ice cream, which moves only meters to our ice creamery where it is combined with the best quality ingredients and churned into our delicious ice cream.
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Replied to 20% of negative reviews
Typically replies within 24 hours
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Excellent communication prior to…
Excellent communication prior to delivery confirming timeslot. Updates on the day with tracking map of delivery to the door.
Absolutely brilliant service
Absolutely brilliant service. Best ice cream ever! One happy little boy! So impressed with how they stayed frozen, so well packed
Great Ice Cream
Great ice cream again from Marshfield.... Simon the delivery guy was brill as well - on time and with a smile. Thanks again Marshfield.....
I experienced absolutely no success in…
I experienced absolutely no success in receiving ice cream from this company. Every instance, the courier was held responsible. What an utter drain on my time and energy. It's amusing that I'm being asked to review a product that never arrived, highlighting the company's understanding of customer needs.
Wonderful ice cream
Wonderful ice cream, only issue was delivery when first order went missing. Quickly sorted out by Amy and replacement sent
The business utterly failed to deliver…
The business utterly failed to deliver the ice cream to me. Each missed delivery was attributed to the courier. It was a complete waste of my time and energy. It's quite ironic to be asked to review a product I never got, highlighting the company's understanding of customer needs.
Amazing ice cream
its full of bs
the company proved totally incapable of supplying me with there ice cream.
courier blamed each time
what a waste of time and effort
its ironic that am being asked to review product never received, demonstrates how well co is aware of customer needs.
All flavours delicious :)
DPD had a problem and failed to deliver…
DPD had a problem and failed to deliver the order to Edinburgh initially but Amy at Marshfield resent it and made a flat full of students doing exams very happy indeed.
Many thanks for going above and beyond, have used this delivery service before and will certainly do so again. Have a good Christmas all.
First time we've bought from Marshfield…
First time we've bought from Marshfield website as our dog had some Scoops Dog ice cream on holiday and loved it. My son ordered some vegan ice cream which he said is great. I'm not keen on ice cream so ordered some blackcurrent sorbet to try and - wow it's gorgeous! So we're all here eating ice cream, or sorbet, in winter.
Very quick delivery too for a very fair delivery price. We'll definately be back.
Friendly service from delivery driver…
Friendly service from delivery driver Simon. Always on time and super helpful. Delicious ice cream as well
Delicious ice cream!
Easy to browse and order. Confirmation was quick and the delivery process was really efficient, with superb tracking. And best of all, the ice cream is delicious!
Delivery excellent and quicker than…
Delivery excellent and quicker than expected.
Can’t comment on ice cream as it’s for Xmas and will not be eaten for a couple of weeks . That’s if I can resist it !
The very best commercial ice cream
The very best commercial ice cream. Fantastic flavours, arrived perfectly.
Ten out of ten for promptness and super…
Ten out of ten for promptness and super ice cream.
Fabulous dog and human ice cream
Brilliant dog ice cream
We first came across their dog ice cream in store and didn’t realise we could buy it online. Our dog loves these so we end up buying them in bulk. We’ve never had any problems with delivery and they’ve arrived frozen. It’s even better now that they use dried ice too in their packaging. The only downside is the price as they cost a small fortune.
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