Martin & Co Dover Reviews 

24
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We rented a home through Martin and Co for 2 years and had a great experience. We only had a few issues and they were all solved very timely and the tenancy manager we dealt (Jessica) with was always... See more

Rated 4 out of 5 stars

Not a bad company for landlords or tenants, being fair to both sides. Some of the communication is a bit hit and miss between the agents and departments. With some just lacking the skills to do a rea... See more

Rated 5 out of 5 stars

Peter was very polite and friendly, and showed us a house that hadn't even been listed yet, and we ended up buying it. We had a few hiccups along the way, but Martin & Co were very helpful at every... See more

Rated 1 out of 5 stars

Really poor company, Below standards customer service. Some professional members of the team however most of them are rude and condescending. Help very little with issues that are raised. All ab... See more

Company replied

4.0

Great

TrustScore 4 out of 5

24 reviews

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4.0

All reviews

(24)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and prompt agents

We rented a home through Martin and Co for 2 years and had a great experience. We only had a few issues and they were all solved very timely and the tenancy manager we dealt (Jessica) with was always extremely helpful and quick to respond. Would happily use them again in the future.

26 May 2021
Unprompted review
Rated 1 out of 5 stars

Really poor company,

Really poor company,
Below standards customer service.
Some professional members of the team however most of them are rude and condescending.
Help very little with issues that are raised.
All about money.

6 October 2020
Unprompted review
Martin & Co Dover logo

Reply from Martin & Co Dover

Dear Jamie,
Thank you for your review; factually the details are a little different though: you were caught in a blatant lie, and when confronted you admitted to lying to us. It's a shame you feel you can give such a poor review when the reality is that you were caught lying.

Rated 5 out of 5 stars

Very helpful throughout the process

Peter was very polite and friendly, and showed us a house that hadn't even been listed yet, and we ended up buying it. We had a few hiccups along the way, but Martin & Co were very helpful at every stage, chasing up solicitors and the like when we needed it.

Fully recommend using Martin & Co for buying a house.

5 March 2020
Unprompted review
Rated 4 out of 5 stars

Improving all the time.

Not a bad company for landlords or tenants, being fair to both sides. Some of the communication is a bit hit and miss between the agents and departments. With some just lacking the skills to do a really professional job, but all staff are friendly and well mannered. The new online access for rent receipts and maintenance issues is improving the managing of properties for landlords.
I would use them again as they are well above the likes of Your move, both for tenants and landlords. I've seen both sides.

25 May 2019
Unprompted review
Rated 5 out of 5 stars

Very professional and efficient!

Had a brilliant experience with Martin & Co, Dover. My partner and I found a flat we liked the look of, made an appointment to view and met with a very polite and helpful Peter. The completion of all the paperwork to secure and agree the tenancy for the flat was handled by Matt- polite, helpful and very efficient. Have no quibbles about Martin & Co, Dover- would highly recommend!

12 April 2019
Unprompted review
Rated 5 out of 5 stars

So very impressed!

So very impressed with how helpful, professional and great Matt and David have been throughout this process. It was completely stress free and they got everything done so quickly! Compared to other places I have dealt with, the guys at Martin & Co were an absolute delight. I would highly recommend.

28 March 2019
Unprompted review
Rated 5 out of 5 stars

Just a few words to say how impressed…

Just a few words to say how impressed we are with Martin's lettings.

After an unfortunate move last year, Martin's were able to accommodate us to a more suitable home, which was necessary for us. I can honestly say how good the complete office was in Dover, David and Matt extremely helpful and got us moved in very quickly. We would recommend Martin's services.

27 February 2019
Unprompted review
Rated 5 out of 5 stars

This was a stressful time moving in to…

This was a stressful time moving in to our first home but with Martin and co, they made the whole process simple. They explained everything every step of the way, and helped with any questions that I had through the process. We would recommend them to anyone who is looking to rent a property in the future.

3 August 2018
Unprompted review
Rated 5 out of 5 stars

I was very grateful to Martin & co for…

I was very grateful to Martin & co for helping me get my new home, they went above and beyond, and helped me and informed me of every stage.
Nothing was to much trouble. Would strongly recommend you to anyone looking for a quality dream home. With a smooth move.
Thank you so very much. And Matt really went above and beyond!

12 June 2018
Unprompted review

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