Martin & Co Leamington Spa Reviews 

Martin & Co are a really reliable company to act as agents for landlords. In particular, I would like to highlight Lieann Robinson, who looks after our interests as if they were her own. I can’t praise her too highly! Thanks Lieann.

I could give zero stars if I could!

Martin & Co Leamington Spa attempted to deduct 90% from my tenancy deposit based on fabricated and dishonest claims — including a "hole in the wall" that didn’t exist, carpet stains that were clearly documented as pre-existing, and a cleaning charge despite the check-out report stating the property was “cleaned well, my favourite was £175 for gardening for 'half of days work' to the 3m2 back garden where grass was cut week before we moved out. What type of gardener do they use which charge 175 for HALF of days work?!

They ignored emails for weeks, then suddenly invented these claims after I escalated the dispute to the Deposit Protection Service (DPS which meant I need to get Solicitor involved).

Funny thing is that the day after we moved out, their own 3rd party company came and did inspection, produced a report that literally said 'property is cleaned well'. 3 weeks later I found out that there is hole in the wall, stained carpets and other major damages that suddenly appeared and their greedy landlord wants most of my deposit.

When asked to provide evidence, they submitted nothing — and the DPS refunded me full amount by default because Martin & Co couldn’t back up a single claim.

Their actions caused unnecessary stress, delays, and legal hassle — all in an attempt to exploit the deposit process and intimidate me into accepting false deductions.

This was not a mistake — it was a calculated abuse of the system. Tenancy in Warwick ended 28th of April 2025 and only today 15/07/2025 I got my deposit money back

I’ve filed formal complaints with The Property Ombudsman, Propertymark, and Trading Standards, and I will encourage other tenants to do the same.

If you’re thinking of renting through Martin & Co Leamington Spa — document everything, expect dishonesty, and prepare to fight for your rights.

Avoid them at all costs. I saw there on Google that they play stupid and reply to 1 star reviews that they have no record of tenancy. Well we lived in Warwick, CV34 area for 1 year Serena Nun was the property manager, Lieann Robinson their administrator that we mostly contacted with during tenancy which were also useless. If anything breaks, good luck trying to get it to sort it out.

I will be taking this further to property ombudsman.
Don't rent through these scammers unless you absolutely have to.

Appalling company
They take a deposit of £1471 from a professional couple and then refuse to return your deposit for just fair wear and tear
Avoid this company

I would not be writing a negative review unless I thought it was necessary.

If you are letting a property beware. It’s a shame I have to write this review because the initial move-in went quite smoothly.

So for the first 8 weeks (throughout winter) the heating didn’t work. After many weeks, approximately 8. Of back and forth emails and telephone calls and going into there office to complain it eventually got done.

So since leaving the property and trying to get my deposit returned, there have been a few discrepancies. Though firstly I would like to add that I had a tv on the wall, so had filled the wall holes with filler, though I never got round to painting over the small area.

Though I have been told that I have to pay £300 for this to be painted, and the bathroom ceiling because of condensation !

£50 to mow a 6x8 ft piece of lawn

And £150 to have the property cleaned.
All of which was done thoroughly before I left. Which I have receipts for steam cleaning the carpets and painting the white walls of the property, both by highly reputable businesses in Leamington to bring back to the exact standards what were met when I arrived.

This is ongoing and I’m refusing to pay the costs I’ve been presented with.

Be aware.