Martin & Co Sutton Reviews 

3
TrustScore 4 out of 5

3.9

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Company details

  1. Estate Agent

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Search for properties to buy or to let in the UK. Houses and flats for sale and to rent. Estate agents and letting agents in your area.


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3.9

Great

TrustScore 4 out of 5

3 reviews

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3.9

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(3)

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Rated 5 out of 5 stars

A happy customer thanks to Steven Eustration at Martin & Co. Sutton Surrey 👍😃

I’m pleased and want thanks to Steven Eustration who did an excellent job for me in buying & renting a property, the transaction was smoothly with his hard work. He is very professional and very helpful throughout, He also takes the initiative to solving the problem between buyer and seller, well experienced very efficient. He reply emails phone calls promptly. I certainly appreciate his help and happy to recommend Steve and his Martin & Co. estate agent to anyone.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Steve and his team have been a pleasure to deal with. This was the first move for mum in 30 years and the care and consideration to her position was genuine and attentive. The entire process from marketing, open house events and ongoing sale process was given every attention through to mum's successful move. I would highly recommend Steve to give an honest market appraisal, and an ongoing professional, caring approach to any sale or purchase. Thank you to Steve, Ellie & Conor for their kind attention.

25 April 2022
Unprompted review
Martin & Co Sutton logo

Reply from Martin & Co Sutton

Thank you Michaela for taking the time to give us a wonderful review. It was a pleasure to help your mum move and thanks to you for all your assistance as well.

Rated 1 out of 5 stars

Unscrupulous and unprofessional - zero stars

Our flat is on the market - luckily for us our agent is not Martin & Co, however... we had a viewing request from a gentleman who wished to see our flat at 9am on a Sunday. The day before the viewing was due to take place I found a letter in our mailbox, the letter was from Martin & Co and was an attempt to get our business/allow Martin & Co to market our property. It was from the same person who had booked to view our property - the name was quite unusual so there wasn’t any doubt that it was the same person. The letter (with handwritten envelope) was sent the same day the viewing booking was made, I therefore think he only booked a viewing in order to obtain our flat number so that he could send his badly written letter (in which he proclaims he has many buyers waiting to buy a property in Sutton, even though our property is in Morden). His mobile number was on the letter so I called him and asked him to confirm he was attending the viewing the following morning, he claimed he never made the booking - blatant lie. He claimed to be a cash buyer when booking the viewing. If I hadn’t checked our mailbox the day before the viewing and found this letter we would have spent hours on the morning of the viewing cleaning and tidying on my husband’s only day off, whilst also trying to look after our two small children, only for no viewing to take place. There was an outside possibility that there was another person with the same name who would turn up to the viewing - needless to say the time of the booked viewing came and went and no one showed up.

26 August 2018
Unprompted review
Martin & Co Sutton logo

Reply from Martin & Co Sutton

Thanks you for making us aware of this situation. We have a new employee who's actions which may have caused you concern. We now know these are as a result from his previous employers experience & practices.

We have addressed the matter and apologise for any inconvenience caused.

If you wish to deal directly with me regards any complaint, please don't hesitate to contact me personally. Steven Eustration Director 32 Stonecot Hill, Sutton, SM3 9HE.

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