Martin & Co Westbury Reviews 

145
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff are warm, welcoming, and exceptionally professional, making property viewings a truly pleasant experience. People consistently appreciate the detailed local knowledge, friendly attitude, and valuable guidance provided by agents during all scheduled property visits. Some reviewers were happy with the prompt communication and efficient property listing service. Clients note that dedicated team members keep everyone well informed, respond quickly to questions, work proactively, and make the entire buying or selling journey extremely smooth and stress free from the very start to the final finish.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpful, friendly, and professional... See more

Service

Customers consistently note positive experiences with service, highlighting a friendly, professional, and... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting great communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic service from Martin's. From the start everyone has been professional and friendly. The process to list our home with them has been very quick and easy. Tania was excellent, explainin... See more

Rated 5 out of 5 stars

Tanya did the valuation of my property. Explained the process thoroughly and gave an honest appraisal, setting the price at a realistic level to generate the most viewings. Louisa followed up with... See more

Rated 5 out of 5 stars

We viewed a property in Exmoor Road, Westbury. Unfortunately, the property is far too small for our needs. Kerri Gunning, who conducted the viewing, was on time, very friendly and very helpful. Thank... See more

Rated 5 out of 5 stars

The team at Martin and co have been very helpful and responsive during our search for a property in the area. Kerri has shown us round a few properties and has been very personable and informative abo... See more


4.8

Excellent

TrustScore 5 out of 5

145 reviews

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4.8

All reviews

(145)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

5* contractor experience

I work with Martin & Co as one of their contractors and have had most contact with Frankie, she is extremely helpful and friendly, however this is likewise for all of the team whenever I’ve had any queries or issues.
They are a pleasure to work with and would highly recommend.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Efficient friendly service

I was contacted promptly after submitting a viewing request for two properties. I met the lovely Kerry at both of them; she was friendly, put me at ease, and answered all my questions well. She also put me in touch with a helpful mortgage advisor they partner with. Both properties are beautiful but I have more to see before I can make such a big decision for first home. Thank you!

2 July 2026
Unprompted review
Rated 5 out of 5 stars

The team at Martin and co have been…

The team at Martin and co have been very helpful and responsive during our search for a property in the area. Kerri has shown us round a few properties and has been very personable and informative about the properties and local area.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

We recently purchased a house through…

We recently purchased a house through Martin & Co, who were excellent from start to finish. After the sale was complete, we needed some information from the previous owner and reached out to them again. A big shoutout to Kieran for being so efficient and managing to get the information to us almost immediately! Thank you, Kieran 👍🏻

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Such a great team

Such a great team, lovely people so helpful, friendly and made us feel we were in very safe hands.
My first experience of selling a home, Luke was empathetic and supportive during the initial valuation, Louisa was lovely to chat to about the house and took super photos and a lovely write up. Kieran kept us informed during the offer stage and negotiated a fair price for us. Fabulous communication and professionalism throughout, thank you so much.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The team were always helpful and responsive. Kieran in particular was a great communicator and his friendly updates and advice were instrumental in keeping us on track. Excellent!

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Listed my property with Martin and Co…

Listed my property with Martin and Co and had nothing but amazing service from them, all the staff are very friendly, whether on the phone or face to face.
Personal shout to Kieran who I mainly dealt with, such a friendly and professional person.

3 June 2026
Unprompted review
Rated 5 out of 5 stars

It is with great pleasure that we…

It is with great pleasure that we decided to rent through Martin & Co Westbury! From the viewing appointment with Mark and communication by emails with Lydia Heather and Mark for the whole process we can definitely recommend your services to anyone that is looking for professionalism, effectiveness, thorough and accurate communication as well as kind and friendly approach when corresponding with you. The usual experience when dealing with estate agents is not very positive as most of the people in this profession are after numbers and deadlines no matter if it’s renting or selling properties and nothing about care and consideration about needs and requirements. However, Martin & Co Westbury had shown to us how estate agents can be helpful, trusted and reliable in a professional manner that promotes clear, transparent and understanding communication. Thank you for all your assistance and time since our viewing experience to the start of our tenancy through your office. Fotios - Chrysa.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic and friendly service

I had a great experience with Kerri and happily gave her a 5‑star review. She was friendly, welcoming, and made the whole process feel easy from the start. They showed us around two houses and were just genuinely helpful and informative. Their warm approach and clear communication made a real difference, and I felt well looked after throughout. I’d definitely recommend them to anyone looking for a reliable, professional estate agent.

14 April 2026
Unprompted review
Rated 4 out of 5 stars

I saw lots of houses with Kerri…

I saw lots of houses with Kerri Gunnings and she was relaxed and chatty. I didn't feel pressured, but she was able to help me chat through the pros and cons, she adapted the times to work for me and made the process easy.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Smooth Process from Start to Market

We’ve had a really positive experience with Martin & Co from the initial valuation through to getting our property on the market. Tanya and the team have been professional, responsive and clearly very knowledgeable about the local market.

The whole process has been handled smoothly and efficiently, from advice on pricing strategy through to photography, marketing and communication throughout. Nothing has felt rushed, and we’ve felt well informed at every stage.

We also appreciated the flexibility and willingness to work with us on the finer details, which gave us confidence that we were in good hands.

Overall, a great service so far and we’d highly recommend Martin & Co to anyone looking to sell their property.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

5 Star Estate Agents

We have had excellent service dealing with Louisa and Tanya who are both very professional in their field. The fantastic photographs and video of our property look amazing .
5 stars to Louisa and Tanya.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of dealing with…

I had the pleasure of dealing with Francesca throughout my tenancy and at the end when I terminated early. She has been a great help throughout and kept me informed at every step. Thank you so much. I really appreciate all your help :)

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Martin and Co have been very efficient…

Martin and Co have been very efficient and everyone that I have spoken with with have been polite and also prompt in dealing with everything required. A special mention does to Louisa, as she liased with me and got the photos and the description sorted and put the property on the market within 2 days. Would highly recommend them. Great team and very good IT too.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

We viewed a property in Exmoor Road

We viewed a property in Exmoor Road, Westbury. Unfortunately, the property is far too small for our needs. Kerri Gunning, who conducted the viewing, was on time, very friendly and very helpful. Thank you for allowing us to look around the property.

18 February 2026
Unprompted review

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