This was a brilliantly seamless experience, professionally managed by Mittio. We were first time renters and Mittio kindly walked us through the process and was on hand to answer any questions. The fo... See more
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Established in 1964, Martyn Gerrard Estate Agents, is a family run business and is one of North and North West London’s leading independent estate agents. We aim to keep the process of selling or purchasing property for sale or letting as simple as possible.
Ballards Lane 197, N3 1LP, London, United Kingdom
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Replied to 38% of negative reviews
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A great experience with Martyn Gerard and, specifically, Vanesa Ali. Very helpful & attentive. Quick to respond to any questions we had. I would not hesitate to recommend.

Reply from Martyn Gerrard Estate Agents
Daniel’s been amazing! Super easy and everything worked fantastic!

Reply from Martyn Gerrard Estate Agents
Martyn Gerrard handled the process of our first property purchase. Zlat was always friendly, reassuring, and communicative, and was very persistent and proactive in getting answers for us when the process had stalled. Thanks Zlat!

Reply from Martyn Gerrard Estate Agents
Annie and the team were very professional to work with, responsive and communicative, and the quality of their advertising for my property was excellent. In the end I didn’t sell my property with them but I would work with them again and recommend to others looking to buy/ sell in the area.

Reply from Martyn Gerrard Estate Agents
Ralph has been excellent. Very helpful and accommodating of us. Thank you

Reply from Martyn Gerrard Estate Agents
Having met with James Maynard (CROUCH END branch) initially to find the right Estate Agents to take our much loved property to the open market, could not be any happier with this decision.
Our main point of contact is Kelvin Lloyd-Coker, who took time to find out about our property and its history, and the surrounding area with its amenities, so could pass this information on to prospective buyers, very knowledgeable and understanding of the current market
Kept us informed daily on viewer and the progress and kept to suitable times to suit our daily lives.
So Thank You Kelvin.
Tika M

Reply from Martyn Gerrard Estate Agents
I would like to thank to my house manager Costa for he’s prompt response , support and help in getting new washing machine very quickly. Thank you for the great service from the engineers who fixed the washing machine too . The whole experience was amazing. Costa is an amazing person, kind , friendly well understanding!

Reply from Martyn Gerrard Estate Agents
Worst company in the market. Poor communication, unhelpful service, and zero accountability. Caused unnecessary stress and hassle from start to finish. Would not recommend at all.
I would like to take this opportunity to thank the team at Martyn Gerrard for the excellent assistance provided throughout our rental process.
We have rented through Martyn Gerrard before, and the team was very helpful. This time, I noticed improvements in the customer experience, particularly the use of WhatsApp messages to make communication smoother and faster. As we are often at work and unable to take phone calls, being able to communicate via WhatsApp made the process much more convenient.
Zak helped us at the beginning by gathering our details and starting the referencing process. Everything was handled via WhatsApp, and he was always quick to respond, professional, and polite. After that, our case was handed over to Alexia, who assisted us with the referencing process. She was also very helpful, quick to respond, and professional throughout the process.
Both ZAK and ALEXIA were amazing. They made what is usually a stressful process feel easy and smooth.
Thank you both we really appreciate all your help.
As this is the second time we have rented through Martyn Gerrard, I can confidently recommend them. They are highly professional and provide excellent customer service.

Reply from Martyn Gerrard Estate Agents
5 star service. Always available to help .
I am so happy with their services.
Thank you so much Alexia

Reply from Martyn Gerrard Estate Agents
Neah was supportive through out the process. She became aware of our needs and worked with that in mind. She was very courteous and available throughout the process making it relatively seamless. I am pleased with her services!

Reply from Martyn Gerrard Estate Agents
A very good experience from start to end of my sale. Afina was considered and reassuring in her judgement of potential buyers and their offers, always thinking ahead and managing my expectations. She was diligent in actively communicating with all parties to progress and conclude the transaction, with good responsiveness, attention to detail and transparency throughout.

Reply from Martyn Gerrard Estate Agents
I want to say a personal thank you to Harrison. Whilst he called hoping to talk about a letting, when I advised him that our property was not up for a letting and being concerned about where this information was listed, Harrison went above and beyond by not just being understanding but following up with the link to the property and going through step by step how I could resolve the situation.
Following the call, I was able to talk with the relevant letting agent and have this information removed.
Whilst I can’t help with a letting, anyone that does go with Martyn Gerrard should know they will be in good hands with Harrison. Thank you again.

Reply from Martyn Gerrard Estate Agents
I recently had the pleasure of dealing with Craig to obtain a valuation on my property. From the outset, it was clear that I was dealing with somebody who possesses an outstanding level of knowledge and experience within the property sector.
Craig's assessment was thorough, well-reasoned and entirely grounded in the current market. Rather than offering inflated figures, he provided a realistic and considered valuation, supported by clear and credible reasoning. This kind of honesty and transparency is, frankly, rare and greatly appreciated.
Beyond the valuation itself, Craig demonstrated a breadth of market knowledge that was genuinely impressive. He was able to answer every question with confidence and clarity, offering an informed perspective on local conditions and wider market trends.
His manner throughout was professional, courteous and straightforward. It is evident that Craig takes his role seriously and is committed to providing a genuinely helpful service.
I would have absolutely no hesitation in recommending Craig to anyone seeking expert property advice when looking to buy or sell a property.

Reply from Martyn Gerrard Estate Agents
A huge thank you to Bruvis and Kardine at Martyn Gerrard for helping us sell our flat. Their communication, professionalism, and dedication throughout the process were outstanding. They kept us informed every step of the way and worked tirelessly to ensure the sale went through smoothly. We really appreciated their proactive approach and support from start to finish. Highly recommended!

Reply from Martyn Gerrard Estate Agents
Maria has been stunningly professional throughout

Reply from Martyn Gerrard Estate Agents
Zoe was helpful throughout our whole process. As this was a new process due to recent changes in the rental laws, she made everything as smooth and straightforward as possible.
Her communication was great - even when there wasn't yet an update, she would still call and keep us informed, which we really appreciated. We're grateful for Zoe's help, responsiveness, and professionalism. Thank you!

Reply from Martyn Gerrard Estate Agents
My family and I just moved into our new home thanks to MG. Matthew, Sheriaz and Amelia made the process very simple and easy for us from start to finish. They coordinated everything so well and were professional throughout. Couldn’t have asked for better service.

Reply from Martyn Gerrard Estate Agents
We used Martyn Gerard to help us find a rental property in North London and they were great to work alongside. Alexia and Muhammad in the Crouch End office were a pleasure to work with. Strongly recommend!

Reply from Martyn Gerrard Estate Agents
Worked with Jessica on negotiating a new rental amount with my tenants. Jessica was professional and knowledgeable and an updated amount was agreed swiftly with the tenants.

Reply from Martyn Gerrard Estate Agents
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