Always pop in for something. Good selection of food stuffs. Love the cakes which are so good can't get anywhere else in Ayrshire. Staff are always happy to help.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Matthew's in Kilmarnock offers a wide range of Asian food you won't find at the supermarket. I especially love the huge noodle selection they have. They sell all sorts of different flavours and... See more
The product was packed very professionally making sure the glass bottle didn’t break. I would however advise to change the courier partner from Royal Mail since they don’t call. Otherwise the service... See more
Mathew’s is good at keeping customers informed of their order . They were waiting on something I ordered and asked if I was willing to wait an extra day or receive two deliveries. I’ve shopped several... See more
Company details
- Asian Grocery Shop
- Catering food and drink supplier
- Chinese Supermarket
- Korean Food Shop
- Supermarket
- Wholesale Food Store
Written by the company
U.K.'s largest Oriental supermarket chain with 6 branches across the country: Glasgow(Headquarter), Edinburgh, Aberdeen, Dundee, Kirkcaldy & Inverness. Our online shopping platform stocks with 1000+ products of Asian cooking essentials at best value. Shop today for Oriental style of Sauces & Seasoning, Rice & Noodles, Fresh & Dried Ingredients, Snacks & Drinks!
Contact info
United Kingdom
- www.matthewsfoodsonline.co.uk
4.8
Excellent
360 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Real people with real customer service!
Real people with real customer service!
Just when I had given up on on there being any good experience of buying online - I found Matthew's Foods.
Great products, great price, super fast delivery - but above all the best customer service.
Thank you! 😊
7 August 2024
Unprompted review
Easy to use website
Easy to use website. Delivery arrived quickly and the glass jars were packaged very well. We have used home delivery from Matthew’s Foods a lot and its airways excellent service.
31 July 2024
Highly recommend company
I was in Sri Lanka when I discovered products that really loved, I brought some back to the U.K. then I was delighted to find a supermarket who sells them here and also offered a online shop and first class service
19 July 2024
Shipping was quick and there was…
Shipping was quick and there was effective communication.
It will help if items that are out of stock are stated on the website.
2 July 2024
Good service and reasonable price
1 July 2024
Excellent service.
25 June 2024
Good communication and attention to details. Fast and efficient service.
Good communication and attention to details. Fast and efficient delivery.
6 June 2024
Excellent service.
29 May 2024
Well packaged and fast delivery
Well packaged and fast delivery. Will buy from them again!
14 May 2024
Good selection and great prices
9 October 2023
Efficient
Great communication, customer service. Impeccable packing! Fast dispatch and delivery. Would use again would recommend.
30 April 2024
Brilliant fast service!
I was online searching for a particular ingredient and came across Matthew's Foods.
The website is full of delicious looking food, so I had to add a few extra items to my basket, all of which have been lovely.
The communication has been brilliant and everything arrived really quickly.
9 April 2024
Good quality and excellent packaging
I am very pleased with my recent purchase here. The product's quality is very good and the packaging was exceptional, ensuring it arrived in perfect condition. It is clear that the company prioritises customer satisfaction. Highly recommended!
3 April 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.