We were given good advice, from a very knowledgeable store manager. With information to hand, we were left to try different make/and models to suit our needs, with no pressure to make any decision... See more
Company replied
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Review summary
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Excellent quality mattress. Would have liked my old mattress taken away but not an option even after speaking to customer services so just make sure you're aware of that. I'm having to wait a long... See more
Company replied
Excellent value, fast delivery by very efficient team, who arrived very promptly & took the old mattress away. Very comfortable new mattress which has improved our quality of sleep no end. 10/10 thank... See more
Helpful but not pushy when we bought bed and it arrived when they said it would ,the delivery men having messaged me previous day giving me a two hour slot. Brandon and Andy were courteous efficien... See more
Company replied
Company details
- #39 of 228 best companies in Bedroom furniture shop
- #24 of 115 best companies in Bed shop
- #11 of 87 best companies in Bedding Shop
- #3 of 29 best companies in Children's Furniture Shop
- #75 of 395 best companies in Home Furniture Shop
- #17 of 86 best companies in Mattress Shop
About Mattressman
Written by the company
Mattressman are the UK’s biggest online mattress specialists and experts when it comes to sleep solutions. For 20 years, we’ve been transforming the nations sleep, one mattress at a time. With thousands of mattresses in stock , including big brands such as Silent Night, Sealy, Reylon and The British Bed Company, you can trust Mattressman to find your perfect nights sleep. Our 60-night sleep trial options, free next-working day delivery and expert customer service are just a few of the reasons we have a 4.8 star review on Trust Pilot.
Our customer care team is on hand Monday to Friday 8am to 5.30pm and Saturdays 8am to 4.30pm to answer any Mattressman sales enquiries or product questions. Please call 0333 577 5773 to speak to one of our sleep experts. You can also contact the team by email or live chat. Visit Contact Us for more details.
Shop online 24/7 by visiting us at Mattressman
We offer a FREE next working day (8.00am – 6.00pm) delivery service to the UK Mainland (dependent on delivery area) on all orders over £45 received & security checked before 4pm.
We offer a two-man, room of your choice delivery service, removal for recycling service and Saturday delivery . Go to Delivery for more information on all of our delivery options.
Big Brands Delivered Next Day at Mattressman
Mattressman.co.uk
Written by the company
- Free and fast delivery
- We aim to offer FREE NEXT DAY delivery for all orders over £100 placed before 4pm
- Great advice
- Knowledgeable sales staff will be happy to offer you all the help you need.
- Huge product range
- From memory foam to luxurious natural fillings, pocket springs for nightly use to simpler spring units for your spare room, we have something for you.
Contact info
Old Stoke Road, Arminghall, NR14 8SQ, Norwich, United Kingdom
- 0333 577 5773
- customerservices@mattressman.co.uk
- www.mattressman.co.uk
4.8
Excellent
66k reviews
Asks customers to review
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Delivered professionally and matched website descriptions.
David was really helpful and professional when he delivered our mattress.
The mattress measurements were exactly right on website, which means it fitted as planned our mezzanine.
13 August 2026
Good service in the shop
Good service in the shop, turned up when they said and mattress lovely and comfy
13 August 2026
mattrassman did very well
mattrassman did very well , everything went great until my order reached the ,courier then everthing went down hill,
they failed to deliver on the day and so the item was out the follwing day on an AM delivery, 2.30pm it arrived, so i will give them 1 out of 5
13 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Initial thoughts are that I have made the right choice
Full details about each mattress available on site making selection based on firmness, cooling, material, spring configuration etc simple.
Ordering was very straightforward and follow up with delivery details was excellent.
Actual delivery was very quick, delivered right to my front door (I am at 3 stories from ground) and the package arrived without a mark on it.
It's early days to be talking about comfort etc but initial thoughts are that I have made the right choice and on the first night I slept soundly for at least 8 hours straight, something that I have not experienced for two and a half years.
13 August 2026
Reply from Mattressman
Good afternoon Jeremiah,
Thank you for your wonderful review! We're so pleased to hear that our website made your mattress selection simple and that the ordering process was straightforward.
It's fantastic that your delivery was quick, arrived in perfect condition, and was brought right to your door. We're especially delighted to hear that you've already experienced such a sound night's sleep, and we hope you continue to enjoy your new mattress!
Victoria
Delivery men were cheerfully polite …
Delivery men were cheerfully polite helpful an̈d obliging
13 August 2026
Reply from Mattressman
Good afternoon Andrew,
Thank you for your wonderful feedback! We're so pleased to hear that our delivery team was cheerful, polite, and helpful. We truly appreciate you taking the time to share your positive experience.
Victoria
Discounted price for an excellent…
Discounted price for an excellent mattress, smooth delivery
13 August 2026
Reply from Mattressman
Good afternoon Charlotte,
We're so pleased to hear that you're happy with the value of your new mattress and that the delivery process was efficient and hassle-free!
Victoria
After an issue created by the DX…
After an issue created by the DX delivery company, the recovery to the problem was resolved predominantly by Macie but also Gavin, impeccably. Thank you
13 August 2026
Reply from Mattressman
Good afternoon Stephen,
We're so pleased to hear that the issue was resolved impeccably, and we appreciate you acknowledging the efforts of our team. It's wonderful to know that we could help.
Victoria
Amazing service
Fast delivery. Helpful delivery driver. Great customer service. Very useful that I was able to track where the driver was to get a better idea of the arrival time.
12 August 2026
Reply from Mattressman
Good afternoon Esther,
We're delighted to hear about your positive experience! It's wonderful to know that you found the delivery fast, the driver helpful, and our customer service great. We're also pleased that the tracking feature was useful for you.
Victoria
Lady in March shop was very helpfull…
Lady in March shop was very helpfull and explained the difference between mattresses etc. Delivery on time and man was pleasant.
11 August 2026
Reply from Mattressman
Good afternoon!
We're so pleased to hear that our colleague in the March shop was helpful in explaining the differences between the mattresses. It's also great to know that your delivery was on time and that our delivery person was pleasant.
Victoria
Straight forward help instore
Straight forward help instore. Next day delivery. The two guys got it upstairs and unwrapped with no fuss. Took the old one away
14 August 2026
Unprompted review
Reply from Mattressman
Good afternoon Mick,
We're delighted to hear that you received straightforward assistance in-store and that your delivery was prompt. It's wonderful to know our delivery team handled the setup and removal efficiently and with care.
Victoria
Neil and Andy superb 👌 service…mattress delivery mattressman Stevenage
Neil and Andy superb 👌 service curtious proffessional and polite
14 August 2026
Unprompted review
Reply from Mattressman
Good afternoon Richard,
Thank you for your fantastic review! We're delighted to hear that our team provided such superb, courteous, and professional service. We truly appreciate your kind words.
Victoria
Reply from Mattressman
Good afternoon Elena,
We're so happy to hear our driver provided excellent service by calling ahead. We appreciate your kind words!
Victoria
Great service
Brandon and Ben very polite, courteous and helpful, i didnt have to lift a finger at delivery. Daniel and Martin in store also helpful and professional.
14 August 2026
Unprompted review
Reply from Mattressman
Good afternoon Nathan,
We are so pleased to hear about your positive experience with our team, both in-store and during delivery. It's wonderful to know that our colleagues were polite, courteous, and professional, ensuring a smooth process for you.
Victoria
Reply from Mattressman
Good afternoon!
We're so happy to hear you found what you needed! We hope your new mattress brings you wonderful rest.
Victoria
Allowed me to change delivery date with…
Allowed me to change delivery date with hassle and turned up promptly and very friendly.
12 August 2026
Reply from Mattressman
Good afternoon Julie,
Thank you for your fantastic review! We're so pleased to hear that we were able to accommodate your delivery date change without any trouble, and that our team was prompt and friendly. We truly appreciate your kind feedback!
Victoria
Excellent service
Excellent service. Very friendly and helpful staff. Informative. Not pushy. Excellent value.
Delivery man was fantastic.
10 August 2026
Reply from Mattressman
Good afternoon Philip,
Thank you for your wonderful 5-star review! We're so pleased to hear that you experienced excellent service from our friendly and helpful staff. It's great to know you found them informative and not pushy, and that you felt you received excellent value. We'll be sure to pass on your kind words to our delivery team, who will be thrilled to hear they were fantastic.
Victoria
Reply from Mattressman
Good afternoon Keith,
We're so glad our team provided helpful assistance over the phone. Thank you for your kind words!
Victoria
Very polite man and helpful
Very polite man and helpful . Great service from David
14 August 2026
Unprompted review
Arrived on time in condition and having…
Arrived on time in condition and having got used to the new bed sleep is good.
4 August 2026
Easy to order and prompt delivery.
11 August 2026
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