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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their durability, detailed craftsmanship, and accurate representation of designs. Many consumers highlight the outstanding customer service, emphasizing the team's responsiveness, helpfulness, and clear communication throughout the ordering process. People are also very satisfied with the efficient order processing and timely delivery of their items. However, some customers also noted minor issues, such as the adhesive on a product not meeting expectations, requiring them to use their own glue.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the high quality of the... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent... See more

Order

Users describe positive interactions with order. Customers consistently praise the quick response times and... See more

Response time

Customers had positive experiences with response times. Reviewers frequently highlight the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

I am beyond pleased with the final product! Many people who have gotten them (as a gift or purchased from me) comment on how clear and detailed both sides are! Great company to work with! They communi... See more

Rated 5 out of 5 stars

Working with Max emblem was a great experience. They were super responsive, going back-and-forth with the proofs and samples to make sure our patches looked the way that we wanted the final product tu... See more

Rated 5 out of 5 stars

Just received order today and the quality of items are superb. I highly recommend Maxemblem to you. Their customer service responds timely to questions and items ordered were received professionally p... See more

Rated 5 out of 5 stars

Amazing product. Excellent customer service. The prompts in which they replied to emails and questions was far above when you see with the most companies very happy with our purchase.

Company replied


Company details

  1. Souvenir manufacturer
  2. Corporate gift supplier
  3. Gift shop

Written by the company

We have been manufacturing promotional gifts for over 20 years! We offer custom patches, lapel pins, coins, medals, and keychains.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great looking patches

I’m really impressed with how my patches turned out. You can tell a lot of care went into making them — the detail is sharp, the colors pop, and the quality is top‑tier. Thanks for the quick responses and fast delivery.

7 April 2026
Rated 5 out of 5 stars

Your communication was the best

Your communication was the best. You took my feedback on the design and showed me your updates. Once we agreed on the design I received the final product in a very reasonable time.

30 March 2026
Maxemblem logo

Reply from Maxemblem

Knowing that you felt heard during the design phase makes our day. It’s always our goal to turn a vision into a final product as efficiently as possible. Thank you for choosing Maxemblem and for taking the time to share your experience on Trustpilot.

Don't hesitate to reach out for your next project!

Rated 5 out of 5 stars

Top rate experience

Amazing product. Excellent customer service. The prompts in which they replied to emails and questions was far above when you see with the most companies very happy with our purchase.

31 March 2026
Maxemblem logo

Reply from Maxemblem

Hi Kyle,

We’re so happy to read your feedback! Our team truly prides itself on being responsive and helpful, so it’s wonderful to know that our quick email replies made a difference in your experience. Thank you for choosing us and for the 5-star rating. We look forward to providing you with the same 'far above' service on your future orders!

Rated 5 out of 5 stars

Best patch company to work with

They were extremely quick with responding to my inquiry and extremely helpful in getting the order processed in a very short time frame. Will definitely be using Maxemblem again.

30 March 2026
Maxemblem logo

Reply from Maxemblem

Thank you so much for the 5-star review! We are honored to be called the 'best patch company' by you. At Maxemblem, we know that time is of the essence, so we prioritize quick responses and smooth processing for every client. We're already looking forward to your next project!

Rated 5 out of 5 stars

Timely and Accurate

First priority customer service, they were on top of it. I had immediate estimation in an image, and they worked with me to get my image just right.
Communication, is key for me and I was kept in the loop all the way through the process. Questions were asked answers were given. The arrival time was ahead of schedule. *Thank you*
The final outcome turned out perfectly. A good weight, secure backing, colors were exactly as I wanted.
I am overall over the moon and back thrilled. ( ^-^)ノ∠※。.:*:・'°☆

30 March 2026
Unprompted review
Rated 5 out of 5 stars

After a different company scammed me

After a different company scammed me. I needed something done in 4 days. Maxemblem literally did whatever it took to get my job done.
They did it quickly and professionally!
I felt like I was their only customer!!

Thank you! Thank you! Thank you!

24 March 2026
Unprompted review
Maxemblem logo

Reply from Maxemblem

Hi Chana,
Thank you so much for your incredibly heartfelt review! 🥹
I’m truly sorry to hear about your previous experience, but it means the world to us that we were able to step in and save the day for you. Hearing that you felt like your only customer is the highest compliment we could receive.
Your trust means everything to our team at Maxemblem. We look forward to continuing to serve you with the same speed and professionalism on all your future projects. Wishing you all the best, and thank you again for your loyalty!
Warm regards

Rated 5 out of 5 stars

I'm very pleased with my product the…

I wanted my Danish defense forces unit logo as a lapel pin.
I'm very pleased with my product the quality and artwork was great and was shipped with care.
I highly recommend seller and products to others.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Needed a quick turnaround time for…

Needed a quick turnaround time for challenge coins. They delivered before the estimated time with the coin looking great. Affordable price as well and they did a great job communicating with me. Also when I was initially requesting quotes they were the first to respond! We opted for some fairly basic coins, but I think even getting nicer materials would still be extremely affordable. Will definetly be using again for any coin related requirements.

30 January 2026
Rated 5 out of 5 stars

They did a wonderful job

They did a wonderful job. My father passed away in 2020. I found a picture of a patch from the trucking company that is no longer in business that he worked for in the 1970’s. I sent them the picture and ask to add his name and I am very pleased with their work. I highly recommend them.

28 January 2026

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