While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

1.9

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product never shipped.

I ordered mirrors over a month ago and have not been updated on any shipping information. I’ve emailed the company and have not received a response. When I click “view my order” on the provided link, it appears that the website is disabled. I searched it again and it’s as if the website hasn’t opened yet! But they were open to take my money. Don’t spend your money here.

6 November 2020
Unprompted review
Rated 1 out of 5 stars

Is it possible to give 0 stars

Is it possible to give 0 stars? The product I received was total garbage and not at all like the photos. Then the company offered me a full return if I ship it to China, which I did over 2 months ago. I've since heard nothing and they refuse to return my emails. I'm out $100 in original price + return shipping and I have NOTHING to show for it. Horrible customer service. Do not buy!

12 October 2020
Unprompted review
Rated 1 out of 5 stars

Absolute TRASH. Terrible company, product and customer service.

I wish that I could give this garbage negative stars.... I fell for the Instagram ad with the cute moon mirrors. The product looks NOTHING like that. Thin, black painted cheap wood, with fun house mirrors pasted on. I paid $75 plus shipping and have never felt money has been more wasted. No where on the website does it say this product is coming directly from China. Terrible company, product and customer service. After not getting a response for days they want me to send the product to China to return at my own expense. Garbage.

23 July 2020
Unprompted review
Rated 1 out of 5 stars

Joke of a company

Joke of a product - moon mirrors were tiny and looked like fun house mirrors

Luckily I bought through PayPal - I put through a dispute after emailing them 3 times with no response - dispute was resolved in my favour but now they email me asking for me to send the product back . Don't do it

22 July 2020
Unprompted review
Rated 1 out of 5 stars

10/10 WOULD NOT RECOMMEND!

10/10 WOULD NOT RECOMMEND!
I got the moon mirrors that literally look like they came from the dollar store. Paid $100 for absolute pieces of crap. Do not buy. DO NOT BUY

14 July 2020
Unprompted review
Rated 1 out of 5 stars

DONT shop at Maya Parker- won’t respond

Won’t answer their phone or respond to emails.

7/13/2020 - I contacted the Better Business Bureau and Finally received a response. I was given an address in China that I can return these to and once Maya gets note that these are returned- they will give me a refund. If you can’t get a response- I HIGHLY recommend doing the same thing. For Better Business Bureau reporting, they are located in NY (zip code 10989)

Purchased the moon mirrors. Paid $65 and they’re worth MAYBE $10.

DONT WASTE YOUR MONEY.

“You get what you pay for.” — Not from this place. Do NOT purchase a anything from MAYA PARKER.

13 July 2020
Unprompted review
Rated 1 out of 5 stars

I would give negative stars if that was…

I would give negative stars if that was an option. The moon mirrors are a total rip off and not even close to what the pictures looked like. Just as mentioned below (I wish I would have found this before spending $60+ dollars on something I wouldn't even hang in a dorm room) I was told by customer service they would refund my money, but now they are ignoring my request for where to send the return. I can't believe they can still continue to operate a business.

9 July 2020
Unprompted review
Rated 1 out of 5 stars

Like other reviewers I purchased the…

Like other reviewers I purchased the moon mirrors, they are incredibly flimsy and cheap, not actual mirrors, just plastic mirror glued to very thin wood.

Having a very hard time returning for a refund, company is telling me I cannot return unless they are faulty.

Would steer well clear of this company

4 July 2020
Unprompted review
Rated 1 out of 5 stars

Poor quality moon mirrors

I bought the moon mirrors which were advertised on Instagram and Facebook. They look lovely in the pictures and described as 'handcrafted, wood framed, safety glass mirrors'...what arrived was some bits of mirrored plastic on balsa wood which has been spray painted. Probably worth £10 maximum definitely not the £50 I paid..DO NO BUY!!!!

23 June 2020
Unprompted review
Rated 1 out of 5 stars

I bought the wall decor half moon…

I bought the wall decor half moon placements I feel completely ripped off I paid $66 which was makers down from $89 as soon as I received this they looked so cheap and didn’t look close to what was advertised I’m trying to return the product but I’m having a difficult time getting a hold of the office. Save yourself the hassle DONT BUY

22 June 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look