Not even worth 1 star rating. Paid GBP249.00 for COVID test and release within 24hours, and did not get any response within the allocated period. The service at the test location itself was poor. When... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Not even worth 1 star rating. Paid GBP249.00 for COVID test and release within 24hours, and did not get any response within the allocated period. The service at the test location itself was poor. When... See more
Company replied
Like many, I faced a brick wall when trying to seek advice or an appointment from my GP. Within an hour I was speaking with Dr Mike Thomas on a video call. A genuinely kind, sensitive, informing and r... See more
Dreadful service. The instructions are all over the place, the print size is minuscule, god help you if you have poor eye sight. For the money they charge I would expect a better quality print out but... See more
Company replied
Fabulous service. Initial email query answered within minutes. Easy process on the online application to request a proof of recovery certificate for my 12 year old son. Something that was impossible... See more
Mayfield Clinic is a premium private primary care service delivering General Practice, Physio and Mental Health services in Oxford, London and nationally via our partner sites. Alongside our core services, we provide a network of national COVID testing centres for travellers looking for an effective and reliable COVID testing service. Our departure and arrivals testing includes a full suite of PCR, Rapid Antigen, Antibody and Recovery certification services, available via clinician-led and home testing options.
Mayfield House, 256 Banbury Road, OX2 7DE, Oxford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great clinic and doctors! I had to get a medical check for a visa and they helped me extremely quickly, gave me all the documents and copies I needed, and were professional and pleasant the entire time. I wish I knew about Mayfield before now because I definitely would have used them the entire time I was in Oxford.
Excellent service all around with good relaxed ambiance and a doctor who is engaged, interested and has sufficient time to listen properly and give detailed advice and health education.
Excellent and professional doctors, who actually seem to care and listen to your problem. Great and helpful office staff. Always easy to get an appointment and no waiting around.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.