After being recommended, i contacted mazuma and put in my details. Happy with price quoted so requested bag and postage labels. Posted thursday confirmrd receipt monday and passed inspection monday.... See more
Company replied

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How can I get same-day cash for my old phone?
Selling your phone online with Mazuma Mobile is quick and straightforward. Once your phone, tablet, smartwatch, or games console arrives with us and is checked, we offer same-day payment, helping you turn unwanted devices into cash without long waits or hidden fees.How can I send my device to Mazuma Mobile?
Customers across the UK can choose from free and flexible postage options when selling their phone online. This includes Royal Mail Tracked delivery or convenient DPD collection from your door, making it easy to send your device in a way that suits you.Why do millions of customers trust Mazuma Mobile?
Mazuma Mobile is trusted by millions of customers in the UK for a transparent and reliable phone trade-in service. We focus on clear pricing, fast payments, and secure handling of every device, giving customers confidence when choosing where to sell their old phone.Written by the company
The fastest way to get cash for your old tech!
Unit 2 Southgate Trade Park, Southgate, White Lund Industrial Estate, LA3 3PB, Morecambe, United Kingdom

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Reply from Mazuma Mobile
Can’t be any more straight forward. Really happy with the service. Will use again. Thanks.

Reply from Mazuma Mobile
Very good service sold my iPhone 14 Pro Max sent late Friday payment in my account Wednesday morning couldn’t recommend enough 👌🏼

Reply from Mazuma Mobile
I was a little reluctant based on reading reviews, however, from taking the device to the post office (using the special delivery service) and receiving the funds in my account it was a very quick process (approximately 28 hours). Received the full offer as quoted. Kept up to date with the process i.e. when the device had been received, when it had been tested, when payment had been processed. Very happy, 8 bananas, would recommend

Reply from Mazuma Mobile

Reply from Mazuma Mobile
All good, a fair price offered and payment made quickly after it was received

Reply from Mazuma Mobile
Great service easy to sell my old phone and money in bank same day they received my phone excellent, will use again and recommend to friends and family

Reply from Mazuma Mobile
Always use this company.quick fair and efficient.

Reply from Mazuma Mobile
The price i was given was the price I received all in all a very good experience just like other times I've used them payment on same day great service great price would deffinetly recommend...

Reply from Mazuma Mobile
I had my old samsung phone to sell and Mazuma offered a great price. All the process was easy and went pretty smooth. I will use them again for sure.

Reply from Mazuma Mobile
Speed of service was excellent and stated price paid was spot on

Reply from Mazuma Mobile
I have used Mazuma a number of times over the years and always been honest on condition of phone and always received the quote. I tried another company on one occasion as they offered more only to say my phone wasn't as the expected and instead of getting c£400 they offered me £100. On querying it they offered me £200. I got the phone back sent it to Mazuma and got the quoted price c£350 no questions asked
Seems to me that Mazuma are a proper well led company giving good fair orices and the others are not. I will not try another company again

Reply from Mazuma Mobile
We was given a price and this has been honoured no change of mind when seeing the phone, payment made all good

Reply from Mazuma Mobile
Excellent fast quote. Received postage pack quickly, easy to follow instructions. Fast payout. Highly recommend

Reply from Mazuma Mobile
Very easy to use and a quick service too. Payment was made on the day of receipt - fab.

Reply from Mazuma Mobile
I should have known based on the reviews but it feels like the whole model is entice with a high price and knock down once they have the phone in hand.
The screen had what appeared to me as a single light scratch (barely visible and less than 2mm long) and they allow up to 3. They said there was more than three and dropped a full £50 from the offer. But it's easier to just go with it than go through the delay of getting it returned and trying somewhere else.

Reply from Mazuma Mobile
Great service. Gave me my quote, best quote I'd been given. Wrapped up my tech, got postie to pick it up with the free postage label. As I have no post office near me. Delivered 2 days later. Money in my bank the same day as tech was delivered to Mazuma.

Reply from Mazuma Mobile
Sent my phone Monday they received it Tuesday. Phone was checked Tuesday and also received the Money for it Tuesday brilliant service.

Reply from Mazuma Mobile
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