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Mail Boxes Etc. UK & Ireland - High Wycombe Reviews 3

•
TrustScore 3 out of 5

2.8

Business-to-Business service
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High Street 18, HP11 2BE High Wycombe, England, GB

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0149 441 0508

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Company details

  1. Business-to-Business service
  2. Courier service
  3. Digital printing service
  4. Postbox Rental Service
  5. Online auction services
  6. Shipping and postal service

Written by the company

At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.

Contact info

  • High Street 18, HP11 2BE, High Wycombe, England, United Kingdom

  • 0149 441 0508

2.8

Average

TrustScore 3 out of 5

3 reviews

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1-star

Replied to 69% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, don't live up with the expectations of the brand and overall expensive prices compared to their other stores. Adoid them

3 February 2026
Unprompted review
Mail Boxes Etc. UK & Ireland - High Wycombe logo

Reply from Mail Boxes Etc. UK & Ireland - High Wycombe

Dear Kenneth,

We are very sorry to hear about your recent experience at our High Wycombe branch. It is disappointing to learn that our service did not meet the standards you expect from our brand, and we apologise for the frustration this has caused.

Regarding our pricing, while we strive to remain competitive, costs can sometimes vary depending on the specific services and logistics involved. However, we take your feedback regarding our customer service very seriously and will be addressing this with the team to ensure we provide a more welcoming and professional experience for all our customers.

We appreciate you bringing this to our attention. If you would like to discuss this further, please feel free to get in touch with the branch directly so we can look into what happened.

Best regards,

The Team at Mail Boxes Etc. High Wycombe

Rated 1 out of 5 stars

Visited a couple of weeks ago for…

Visited a couple of weeks ago for printing and asked in advance due to time constraints. Despite offering to prepay, staff refused to print until I arrived. The £2 per page charge felt excessive. The service was unwelcoming and unhelpful, and a request for a stapler was refused rudely. Overall, very poor customer service.

6 January 2026
Unprompted review
Mail Boxes Etc. UK & Ireland - High Wycombe logo

Reply from Mail Boxes Etc. UK & Ireland - High Wycombe

Dear Sakar,

We are very sorry to hear about your recent experience at our High Wycombe branch. Providing a welcoming and helpful environment is incredibly important to us, and it is clear we missed the mark during your visit.

Regarding our printing policy, we typically process these jobs in-person to ensure everything is exactly as you need it before finalising. Still, we understand how frustrating this was given your time constraints. We also apologise that our team’s communication regarding the charges and your request for a stapler came across as rude; that is certainly not the level of service we strive for.

We appreciate your feedback as it helps us address these issues with our team. Please feel free to get in touch with the branch directly if you would like to discuss this further so we can look into what happened.

Best regards,

The Team at Mail Boxes Etc. High Wycombe

Rated 1 out of 5 stars

READ ALL THE AGREEMENT BEFORE DOING BUSINESS WITH COMPANY,ESPECIALLY IF YOU LIVE IN USA

READ THE AGREEMENT BEFORE PROCEEDING TO DO BUSINESS WITH THIS COMPANY

BECAUSE IF YOU CHANGED YOUR MIND ABOUT USING THEIR SERVICE , AFTER THEY HAVE YOUR ITEMS IN THEIR FACILITY YOU WILL PAY A HIGH PRICE TO GET YOUR ITEMS. EVEN IF YOU DON NOT HAVE IT SHIPPED BY THEM. I HAD IT HAPPEN TO ME THEY SAID IT IS SOMETHING IN THEIR AGREEMENT. I DID NOT SEE ANYTHING IN A AGREEMENT WHERE YOU PAY FIRST WITHOUT GETTING A INVOICE FIRST. THEY TOLD ME I WILL RECEIVE A INVOICE ONCE I PAID THEM BUT THAT NEVER HAPPENED.

I HAD TO PAY THEM 200 PLUS DOLLARS FOR SOMETHING THEY DID NOT EVEN PACK OR SHIP. BECAUSE THE EMPLOYEE WHOM I THINK IS THE OWER, WAS PISSED OFF AT ME FOR NOT USING THEIR SERVICE TO SHIP.
I FOUND A CHEAPER SHIPPING COMPANY NAMED JENTEL AND THE PEOPLE WHO WORK THEIR ARE ANGELS. TRUST ME IF YOU LIVE IN AMERICA DO NOT DO BUSINESS WITH COMPANY.

8 August 2024
Unprompted review
Mail Boxes Etc. UK & Ireland - High Wycombe logo

Reply from Mail Boxes Etc. UK & Ireland - High Wycombe

Dear Dee,

Thank you for sharing your feedback. At Mail Boxes Etc. High Wycombe, we pride ourselves on providing transparent and reliable services to all our customers. We are always happy to address any questions or concerns, and we encourage you to reach out directly so we can assist you further.

Best regards,
MBE High Wycombe Team

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