Mail Boxes Etc. UK & Ireland - Leeds Reviews 15

TrustScore 4.5 out of 5

4.3

33 Great George Street, LS1 3AJ Leeds, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very good responsive booking service with a personal touch. Fair price quoted and auction item (picture) received in great condition and very well packaged. Pick up from the auction house, packagi... See more

Company replied

Rated 5 out of 5 stars

Had to deliver a parcel to the UAE, which had already been returned by Royal Mail. Mustafa at Mailboxes Leeds and his team were really helpful, with repacking the parcel and explaining the whole pro... See more

Company replied

Rated 5 out of 5 stars

Fantastic Service by mbe ( Leeds city) Fragile piece was incredibly well packed & secure which arrived by UPS ALL around excellent service.

Company replied

Rated 5 out of 5 stars

MBE Leeds collected and shipped an auction lot for me. It was probably the best such experience I have had, as they were very fast at collecting the lot and shipping it promptly, with professional pa... See more

Company replied


Company details

  1. Business-to-Business service
  2. Courier service
  3. Digital printing service
  4. Postbox Rental Service
  5. Online auction services
  6. Shipping and postal service

Written by the company

At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.


Contact info

  • 33 Great George Street, LS1 3AJ, Leeds, United Kingdom

  • 0113 487 9751

4.3

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 78% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very good responsive booking service…

Very good responsive booking service with a personal touch. Fair price quoted and auction item (picture) received in great condition and very well packaged. Pick up from the auction house, packaging and use of UPS courier was without any hassle and arrived as promised

Would use this service again without hesitation

18 March 2026
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

It is fantastic to hear that our Leeds team provided that personal touch you were looking for, Dr Hughes!

Collecting artwork from an auction house requires careful coordination, so we are glad to hear the entire process—from the initial quote to the final UPS delivery—was completely hassle-free. Ensuring your picture arrives in great condition through professional packaging is our top priority.

Thank you for the "without hesitation" recommendation!

Best regards,

The Team at Mail Boxes Etc. Leeds

Rated 5 out of 5 stars

Excellent courier service

Excellent courier service. Very helpful, professional and straight forward. Parcel arrived safely and quickly. Would certainly use again.

27 March 2026
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

A great result, Fred!

We are delighted to hear that our Leeds team provided a straightforward and professional experience. Ensuring your parcel arrives safely and quickly is what we do best, and we truly appreciate your feedback regarding our helpful service.

We look forward to assisting you again soon!

Best regards,

The Team at Mail Boxes Etc. Leeds

Rated 5 out of 5 stars

Top coms

Top coms, packing and price! Many thanks!

24 March 2026
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

It is fantastic to hear that we hit the trifecta for you, Jonathon!

We are delighted that our Leeds team provided top-tier communication, specialist packing, and a competitive price for your shipment. Getting all three right is exactly what we strive for to ensure our customers have a seamless experience.

Many thanks for the kind words and for choosing Mail Boxes Etc.!

Best regards,

The Team at Mail Boxes Etc. Leeds

Rated 5 out of 5 stars

Fantastic Service by mbe ( Leeds city)

Fantastic Service by mbe ( Leeds city)
Fragile piece was incredibly well packed
& secure which arrived by UPS
ALL around excellent service.

25 February 2026
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Many thanks for the five-star review, David!

We are delighted to hear that you experienced fantastic service at our Leeds City branch. We take great pride in our specialist packing, especially for fragile items, so it is wonderful to know your piece arrived securely and that you were pleased with the overall process.

We will be sure to pass your kind words on to the team in Leeds!

Best regards,

The Team at Mail Boxes Etc. Leeds City

Rated 5 out of 5 stars

Best International Delivery Service

Had to deliver a parcel to the UAE, which had already been returned by Royal Mail. Mustafa at Mailboxes Leeds and his team were really helpful, with repacking the parcel and explaining the whole process. Delivery en route now to a very happy recipient.

29 January 2026
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Thanks for the 5-star review!

It's great to hear that Mustafa and the Leeds team could step in and get your parcel sorted after the trouble with Royal Mail. We know how frustrating it is to have items returned, so we're really glad we could help with the repacking and clear up the process for you. It's wonderful to know the recipient is happy!

Best regards,

The Team at Mail Boxes Etc.

Rated 5 out of 5 stars

MBE Leeds: Excellent service at reasonable price

MBE Leeds collected and shipped an auction lot for me. It was probably the best such experience I have had, as they were very fast at collecting the lot and shipping it promptly, with professional packing. They communicated in a friendly manner and kept me up-to-date on the process. I am very pleased, and would certainly use them again in the future.

12 December 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Thank you so much for this wonderful feedback! We are delighted to hear that your experience with MBE Leeds was perhaps the best auction collection and shipping experience you've had.

It is fantastic to know that our team provided excellent service at a reasonable price, particularly by being very fast with the collection and ensuring professional packing for a prompt shipment. We are also glad that our friendly communication kept you feeling informed throughout the entire process.

Rated 1 out of 5 stars

Dishonest. Cover protect insurance is a scam.

I contracted MBE Leeds to collect, pack, and ship an auction purchase in July 2025. Unfortunately, the item arrived with damage. I had paid for "cover protect" - insurance. I was advised to fill out a claim, which I did. I was told on 25 July 2025 that the claim was approved and I would receive funds by bank transfer "in early August." It is now three months later and despite my repeated asking, I have not received funds. I conclude the insurance was a scam and fraud. BE WARY!

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Quick and Quality

Mustafa at the Leeds store worked with us on a quick turnaround to produce high quality materials. We would look forward to working with MBE as a future provider

8 October 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Thank you so much for this wonderful review! We're thrilled to hear that Mustafa at the Leeds store was able to provide you with the combination of a quick turnaround and high quality materials.

We're incredibly proud of our team's work, and we look forward to the opportunity of serving as your future provider!

Rated 5 out of 5 stars

Superb packing

Superb packing for a large piece of porcelain requiring good protection.

31 March 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Dear Chris,

Thank you for your kind words! We're delighted to hear that you were pleased with the packing of your porcelain item. Ensuring safe and secure packaging is something we take great pride in. We appreciate your feedback and look forward to assisting you again in the future.

Kind regards,
Mail Boxes Etc. UK & Ireland

Rated 5 out of 5 stars

Superb service

Excellent service, the packing of the antique items purchased at auction was superb. They were packed with great care and respect for their fragility.

23 January 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Dear Mrs J Dunn,

Thank you for your kind words! We’re thrilled to hear you were impressed with the care and respect our team demonstrated in packing your antique items. Ensuring fragile goods are handled with precision and care is always our priority.

We look forward to assisting you again in the future!

Kind regards,
The Mail Boxes Etc. Team

Rated 5 out of 5 stars

MBE Leeds

MBE Leeds. shipping of small auction item (coin) Quick and effective handling )just a delay beacuse of christmas) and acceptable costs.
(Some shops/auction companies should have this shipping company permanent/standard and NOT delay until foreign customers can find a shipping company by themselves and check prices a o . That is too backwards and delays the shipping. That kind of "self-detection-shipping" causing long time searching and especially if it is not informed "ruling" in auction web page! ) .

16 January 2025
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Dear jm,

Thank you for your feedback and for sharing your experience with MBE Leeds. We're delighted to hear that the shipping of your auction item was handled quickly and effectively, even during the busy Christmas period.

We appreciate your kind words and look forward to assisting you with any future shipments.

Best regards,
The Mail Boxes Etc. Team

Rated 5 out of 5 stars

Delivery of fragile items from mail box Leeds

I have recently had dealings with Mail boxes Leeds and they were superb, they kept me informed every step of the way. The packaging was extremely professional and secure and arrived safe and prompt.
I have nothing but praise for Mustafa , a hands on manager who obviously takes pride in the service he offers.
I would highly recommend.

24 December 2024
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Dear David,

Thank you for your glowing review! We're delighted to hear about your positive experience with Mail Boxes Etc. Leeds. Keeping our customers informed and ensuring secure, professional packaging are top priorities, and it's wonderful to know these efforts made an impact.

We'll be sure to pass your kind words along to Mustafa and the team – they’ll be thrilled to hear how much their hard work is appreciated.

Thank you for choosing MBE, and we look forward to assisting you again in the future!

Best regards,
Mail Boxes Etc. UK

Rated 5 out of 5 stars

Extremely delighted

I've placed my order with Mailboxes - Leeds City Centre to print 10 copies of customized book, written by my 7 year old son to gift for his little sister's first birthday. Mustafa was extremely helpful in performing the changes to make it print ready and kindly managed the ontime delivery. Quality of the book is exceptional and my family was extremely happy to see the final outcome.

Definitely recommending the Mailboxes as they understand your needs technically and given utmost care, knowing how much special the products are for you.

27 September 2024
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Dear Santhosh,

Thank you for sharing such a heartwarming story! We're thrilled to have been part of creating a meaningful and unique gift for your family. Mustafa and the team take great pride in ensuring every project is handled with care and attention to detail, and it's wonderful to know the final product exceeded your expectations.

We’re delighted your family loved the book, and we truly appreciate your recommendation. Should you have any future projects, we’d be honoured to assist again.

Best regards,
The Mail Boxes Etc. Team

Rated 5 out of 5 stars

I’m genuinely grateful to Mustafa and…

I’m genuinely grateful to Mustafa and his team. I called around 11:30 am for an urgent business card print run. He tweeted my design and ran the print in time for me to collect before close of play on the same day. Thumbs up. Really happy with the speed of turnaround. I went from new website domain to having it in print on business cards ready for a business event in less than 24 hrs. I recommend MBE for speed of service and professionalism.

5 November 2024
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Dear Amanda,

Thank you for your feedback! We're thrilled that Mustafa and the team could assist with your urgent business card print run and get everything ready in time for your event. It’s great to hear that the fast turnaround and attention to detail made a positive impact. We appreciate your recommendation and look forward to supporting your business needs in the future.

Best regards,
The MBE Team

Rated 5 out of 5 stars

Excellent packing

Care and attention taken in packing up items purchased.

14 October 2024
Unprompted review
Mail Boxes Etc. UK & Ireland - Leeds logo

Reply from Mail Boxes Etc. UK & Ireland - Leeds

Dear Anonymous,

Thank you for your feedback! We're glad to hear that you appreciated the care and attention given to packing your items. We always aim to provide a high level of service to ensure everything arrives safely.

Best regards,
Mail Boxes Etc. Team

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