Mail Boxes Leeds were outstanding in every way. Mumtaz always replied promptly and helpfully to enquiries, and the packing department did a remarkably good job. The entire experience was excellent... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I live in Sweden and wanted to ship 2 family portraits (oil paintings) from London to my Swedish address. I was recomended MBE in Shepherds Market, Mayfair. I must thank Elvira and her team for the... See more
Company replied
Exceptional service- collected my parcel, ahead of schedule , and got it to me almost a full week ahead of time. Very easy, and "human" to deal with, and albeit they didnt guarantee an early delivery,... See more
Company replied
Very good responsive booking service with a personal touch. Fair price quoted and auction item (picture) received in great condition and very well packaged. Pick up from the auction house, packagi... See more
Company replied
Company details
- Business-to-Business service
- Courier service
- Digital printing service
- Postbox Rental Service
- Online auction services
- Shipping and postal service
Written by the company
At Mail Boxes Etc. UK & Ireland, we specialise in a range of services designed to meet all your shipping, printing, and postal needs. Whether you're looking for worldwide parcel delivery, high-quality printing, or secure mailbox rental, our team of friendly local experts is here to assist you every step of the way. Our courier services ensure your urgent documents, precious items, or business packages are delivered safely and efficiently, with professional packing, reliable tracking, and help with all necessary paperwork. In addition to our shipping expertise, we offer a wide array of printing services, from impactful business cards and brochures to large-format prints, bringing your projects to vibrant life. For those seeking a secure postal solution, our mailbox rental service provides peace of mind, ensuring your mail is safe and accessible. At Mail Boxes Etc. UK & Ireland, you're more than just a customer – you're part of our community. Let us simplify and enhance these essential services for you and your business. Trust the experts at MBE for all your parcel delivery, printing, and postal needs.
Contact info
Unit 1, Petre Court, Petre Road, BB5 5HY, Clayton-le-Moors, Accrington, United Kingdom
- 02035350250
- marketing@mbe.uk
- www.mbe.co.uk
4.5
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bryce was of great help
Bryce was of great help, such a willingness to answer my many questions. Smooth process and all round great service! I definitely recommend
12 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review!
We are delighted to hear that Bryce provided such a great level of service and was so helpful in answering all your questions. It is wonderful to know that you experienced a smooth process and that you would recommend us to others.
Best regards,
The Team at Mail Boxes Etc.
Jonathon is great
Jonathon is great! Made it easy to ship international
13 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the review, Stephanie!
We are delighted to hear that Jonathon made the international shipping process so easy for you. It is great to know his expertise helped everything run smoothly.
Best regards,
The Team at Mail Boxes Etc. London - St Pauls
Had a friendly and respectful service…
Had a friendly and respectful service from the staffs!!
Thankyou team
13 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Christy!
We are so pleased to hear that you received such friendly and respectful service from our team. We will be sure to pass your kind words on to everyone at the Aldgate branch.
Best regards,
The Team at Mail Boxes Etc. London - Aldgate
Great service from Wendy🙏
Great service and great support from Wendy. I couldnt wait in London to wait after my passport from the embassy so she has arranged a Fedex pickup and delivery to my place. Thanks again for your professionalism.
5 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Kevin!
We are delighted to hear that Wendy provided such professional support during a stressful time. Managing passport deliveries from embassies can be a complex process, so it is wonderful to know that Wendy's arrangement for a FedEx pickup and delivery to your home made everything easier for you.
Best regards,
The Team at Mail Boxes Etc. London - Holborn
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Alex!
We are delighted to hear that you received such great service from Bahir. We will be sure to pass your kind words on to him and the rest of the team at the Angel Islington branch.
Best regards,
The Team at Mail Boxes Etc. London - Angel Islington
Consummate professionals
Packaged with the utmost care and consideration. A truly professional service where I was initially concerned about the price but eventually elated at the way they packaged and posted. Worth every penny.
Honest estimate and excellent communications
11 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Julia!
We are delighted to hear that you were elated with the "utmost care and consideration" our Chichester team put into your packaging. We understand that specialist packing is an investment, so it is wonderful to know you found the service worth every penny and appreciated our honest estimate and excellent communication.
Best regards,
The Team at Mail Boxes Etc. Chichester
Excellent service
Good service
Professional outcome
Friendly
Courteous
Efficient
9 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review!
We are delighted to hear that you experienced such a professional and efficient outcome. Our team strives to be both friendly and courteous, so it is wonderful to know that we hit the mark for you in Cambridge.
Best regards,
The Team at Mail Boxes Etc. Cambridge
Super helpful
Brilliant service - happy, friendly staff who go above and beyond. No problem too big or small, I get a lot of parcels and wouldn't manage without them.
10 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the brilliant review, Jack!
We are so happy to hear that our London City team has been able to help you manage your parcels so effectively. It’s great to know that the staff's friendly "above and beyond" attitude has made such a difference for you. We're always here to help, no matter the size of the task!
Best regards,
The Team at Mail Boxes Etc. London - City
Professionals
Quick responses. Organized. Item well packed. Personal touch ie respondent’s name end of email. Small touches but it all adds up.
28 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the five-star review, Ron!
We are delighted to hear that you appreciated the professional service and the "personal touches," such as including our names in our emails. It’s great to know that our quick responses, organisation, and specialist packing added up to a positive experience for you.
Best regards,
The Team at Mail Boxes Etc. York
Absolutely the best shipping store in…
Absolutely the best shipping store in Cambs for students ! Free collection, cheap storage, I got 40% off, express shipping and all the paperwork sorted out for Customs ! Thank you thank you thank you
9 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the glowing review, Edyta!
We are so happy we could help make things easier for you. We know how stressful student moves can be, so we're thrilled you could take advantage of our free collection, storage discounts, and express shipping. It’s great to hear that having the customs paperwork sorted gave you peace of mind!
Thank you for choosing us—we wish you the very best with your studies!
Best regards,
The Team at Mail Boxes Etc. Cambridge
Great customer service very helpful…
Great customer service very helpful team highly recommended
2 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the 5-star review, Rob!
We are delighted to hear that you experienced great customer service and found the team very helpful. It’s fantastic to know you would highly recommend our Muswell Hill branch.
We look forward to welcoming you back again soon.
Best regards,
The Team at Mail Boxes Etc. London - Muswell Hill
The man Rodrigo was very polite as I…
The man Rodrigo was very polite as I needed help printing very helpful and very fast
5 February 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the lovely review, Sibel!
It’s great to hear that Rodrigo was able to help you with your printing so quickly and politely. We pride ourselves on providing fast, helpful service, and we’ll be sure to pass your kind words along to him.
We look forward to seeing you again at the London - City branch!
Best regards,
The Team at Mail Boxes Etc. London - City
This was an easy company to deal with
This was an easy company to deal with, my vintage wines where packed amazingly well thanks I will be back
21 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Many thanks for the 5-star review, Milo!
It is great to hear that you found us easy to deal with. We know how important it is to handle vintage wines with care, so we are thrilled to hear they were packed amazingly well and arrived safely. We look forward to seeing you again!
Best regards,
The Team at Mail Boxes Etc. Sheffield
Fast, safe and reliable
I used MBE to ship some goods purchased at Sheffield Auction House to the Canary Islands. It took less than a week to arrive, which is a personal best so far and the contents, which were mainly fragile arrived unscathed thanks to the excellent packing. An excellent and helpful company.
23 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thanks for the 5-star review, John!
It’s great to hear that we hit a "personal best" for you with the delivery speed to the Canary Islands. We know how nerve-wracking it can be shipping fragile auction finds internationally, so we’re really glad our packing team in Sheffield kept everything unscathed. Thanks for choosing us!
Best regards,
The Team at Mail Boxes Etc.
Worst service I’ve ever experienced
This company lost my parcel 5 months ago and I still haven’t been provided for compensation or any sort of transparency. I’ve been treated with the most incompetence and lack of respect instead. To this day still waiting for them to resolve this, never trust this people with your money and possessions.
30 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Dear Claudia, we are incredibly sorry to hear about the loss of your parcel and the lack of communication you've experienced since. This is certainly not the standard of service we aim for, and we would like to investigate this immediately to get it resolved.
So that we can look into this with the correct management team, could you please let us know which store you visited or provide your shipment reference number?
Best regards,
The Team at Mail Boxes Etc.
Bobby and Wendy were incredibly…
Bobby and Wendy were incredibly helpful, going above and beyond with advice and consideration when our theatre production required some strange requests. 10/10 customer service!
28 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thanks for the 10/10 review, Thom!
It sounds like such a cool project. We always love a "strange request," especially when it involves the theatre. We’re so glad Bobby and Wendy were able to provide the right advice and extra care to help your production get exactly what it needed.
Best regards,
The Team at Mail Boxes Etc.
Still waiting after 3 months for my…
Still waiting after 3 months for my item to be delivered. They don’t reply to e mails . I would have given them a minus 1 rating if the system allowed it .MBE nationally should take responsibility as it is dragging their reputation through the dirt.
26 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Hi Keith, thank you for your feedback. We have looked into your shipment and can see that there was an outstanding payment that was only settled yesterday.
We understand you have now requested that we hold the dispatch until March while you are away. We have updated our records accordingly and will ensure your item is sent out as soon as you return. If you have any further questions in the meantime, please don't hesitate to reach out to the branch directly.
Best regards,
The Team at Mail Boxes Etc. Norwich
Really helpful staff who solved a non…
Really helpful staff who solved a non standard problem for me. Thank you
26 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thanks for the 5-star review, Annie! We’re so pleased to hear the team at Aldgate could step in and find a creative solution for your non-standard request. It’s exactly what we’re here for!
Best regards,
The Team at Mail Boxes Etc.
I honestly can’t praise the staff at…
I honestly can’t praise the staff at this company enough. I needed to send a parcel to the US and they helped navigate the extremely tricky customs requirements, including endless paperwork, kept in touch throughout the process, even checking in to make sure it had arrived safely with the recipient at the other end. Just brilliant!
19 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thanks for the 5-star review! We are so glad to hear that our team in Barnes could help you navigate those tricky customs requirements and keep you updated throughout. It is wonderful to know the parcel arrived safely!
Best regards,
The Team at Mail Boxes Etc.
Brill service
Excellent - pick up- pack- post
good comunications
prompt service
fair prices
used a few times - 100% !
20 January 2026
Unprompted review
Reply from Mail Boxes Etc. UK & Ireland
Thanks for the 5-star review! It is great to hear that you have had such a consistently positive experience with our pick-up, packing, and posting services in Tunbridge Wells. We really appreciate your loyalty and the 100% recommendation.
Best regards,
The Team at Mail Boxes Etc.
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