Mail Boxes Etc.  Reviews 

709
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I placed an order of wine with Caveau de Meursault on August 7th, 2026, paying a premium for express and cold storage delivery to Spain, necessary given the summer heat. 1-2 days' delivery was promise... See more

Rated 5 out of 5 stars

The entire Team at MBEfrance.fr did an amazing job with assisting me with multiple items being delivered to 3 different places in the United States. The service and price were very reasonable.

Rated 5 out of 5 stars

Mail Boxes Etc. did an outstanding job. The staff, especially Philippine, was incredibly helpful and very friendly. My laptop was at the lost and found office at Bordeaux airport, and I had already re... See more

Company replied

Rated 5 out of 5 stars

I am thrilled with the service from MailBoxes Etc. First, I was surprised that my wine shipment arrived so quickly since I had been cautioned that it could take weeks or months. Then I was impressed w... See more

Company details

  1. Logistics service
  2. Postbox Rental Service
  3. Printing shop
  4. Shipping service

Written by the company

Mail Boxes Etc. Mail Boxes Etc. (MBE) est un réseau international de Centres de services pour les entreprises et les particuliers. La marque Mail Boxes Etc. a été créée en 1980. Présente en France depuis 2012 avec plus de 100 Centres, la marque Mail Boxes Etc. a plus de 1800 Centres de services dans le monde. Grâce à Fortidia, nous comptons plus de 3 200 Centres multi-marques répartis dans 60 pays. Mail Boxes Etc. propose une large gamme de services : emballage, expédition, logistique, impression, marketing et domiciliation. Les solutions sur mesure de MBE visent à simplifier le quotidien des professionnels, en particulier les TPE/PME et les e-commerçants. Avec une plateforme combinant des solutions physiques et numériques, le groupe Fortidia a servi en 2023, 1,1 million d'entreprises clientes dans le monde entier, générant 1,4 milliard d'euros de recettes brutes pour l'ensemble du réseau et 22 milliards d'euros en volume d'affaires.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

709 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(709)

228 reviews in the last 12 months

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Rated 5 out of 5 stars

Mail Boxes Etc International Shipping

Mail Boxes Etc. did an outstanding job. The staff, especially Philippine, was incredibly helpful and very friendly. My laptop was at the lost and found office at Bordeaux airport, and I had already returned to the United States. Mail Boxes Etc. retrieved my laptop, packed it, and shipped it without any issues. They even checked to ensure that the laptop was successfully delivered. They responded quickly and did an exceptional job. I highly recommend their services!!! David

30 June 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Hello David,

Wow, what an incredible story and an absolutely brilliant review! From everyone at Centre MBE Mérignac, a huge thank you for trusting us with the important mission of getting your laptop back to you in the United States.

We're so proud to hear that we were able to handle everything from retrieval at the airport to careful packing and confirmed delivery, all "without any issues." This is exactly the kind of dedication we strive for.

Your recommendation means the world to us!

The MBE Mérignac team

Rated 1 out of 5 stars

The package was placed at a drop spot…

The package was placed at a drop spot almost 2 kilometers from my house and most of the roads inside the city center are not drivable. The box should've been dropped to a closer location. Now I must collect this order on foot...

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Very good customer service

Very good customer service. When I had a question they responded very quickly. We were surprised though that the wine we ordered from different vineyards came in one shipment.

2 June 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Hello Karen,

Thank you for your kind words! We're glad our team could assist you quickly. And yes — when it’s logistically possible, we sometimes group shipments to optimize delivery.

MBE Mâcon team

Rated 5 out of 5 stars

Amazing service and friendly staff

Amazing service and friendly staff! I’ve been there several times and the service is always equally good.

24 April 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Hello,

Thank you so much for your kind words!
We’re delighted to hear that every visit to our Centre has been consistently positive. Looking forward to seeing you again!

The MBE Paris 15 team

Rated 5 out of 5 stars

Very professionel handling and securing…

Very professionel handling and securing of packing.
I am very satisfied.

Morten Larsen, Copenhagen, Denmark

15 April 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Thank you so much, Mr. Larsen!

We’re glad the packaging met your expectations and that everything went smoothly.

The MBE Narbonne Team

Rated 5 out of 5 stars

Great service

Great service, extremely reliable. Have been using them for a couple of years.

4 April 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Hi Katia,

Thank you for your loyalty and kind words!
We’re happy to know you can count on us year after year — that’s exactly the kind of trust we aim to build.

Looking forward to helping you again soon.

The MBE Montpellier team

Rated 5 out of 5 stars

MBE Chalon Wine is the best!

MBE Chalon Wine is the best! Jules handled every detail and delivered our wine to California in perfect condition and on schedule. Her prices are very fair and she will help you in every possible way with your shipment. We look forward to our next shipment with Jules and her team!

3 April 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Hi John,
Thank you so much for your kind feedback! We’re really glad to hear that your wine shipment to California arrived safely and on time 🍷✈️

Our team at MBE Saint-Marcel is committed to providing clear guidance and reliable service at every step — and we’re happy you felt supported throughout the process.

Looking forward to assisting you again soon!

The MBE Saint-Marcel team

Rated 5 out of 5 stars

Wonderful service

Wonderful service. Fast and efficient. Many thanks

20 March 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Thank you so much, Fiona!

We’re happy to hear everything went smoothly and efficiently. Looking forward to helping you again whenever you need it 😊

— Team MBE Plérin

Rated 5 out of 5 stars

I am please tI am please that all colleagues are very helpful because my French is not fluent. hat all colleagues are…

I am please that all colleagues are very helpful because my French is not fluent.

11 March 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Hello,

Thank you for your kind words! We're delighted to hear that our team could assist you and make the process easier despite the language barrier.
We always strive to provide a welcoming and helpful service to all our clients.

Looking forward to serving you again!

The MBE Montpellier Team

Rated 5 out of 5 stars

simply the best!!

5 March 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Hello Brandon,

A big thank you for your message! 😊

We truly appreciate your kind words. We're always here to assist you with your shipping needs.

See you soon at MBE Maisons-Alfort!
The MBE Maisons-Alfort Team

Rated 5 out of 5 stars

Solutions de transport sur mesure

The best shipping service with tailored solution and friendly attitude Very professional and reliable company !

12 February 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Thank you so much, Svletana! 😊
We’re delighted that you appreciate our tailored shipping solutions and professional service. Providing reliable support with a friendly approach is our priority.

Looking forward to assisting you again!

The MBE Beausoleil Team

Rated 5 out of 5 stars

Customer since 2016!!!

To whom it may concern!
I use them since 2016, I have my company in Monaco and mailbox is taking care of all my shippings world wide!

All my packages are with with value.
They pack my items the best way and we look together which service we are going to use!
Also they can pick up your items at your business adress if you are stuck in office!
The are really a good flexible partner to work with!

11 January 2025
Unprompted review
Mail Boxes Etc.  logo

Reply from Mail Boxes Etc.

Thank you so much, David! It’s a real pleasure to have been assisting you since 2016. At Mail Boxes Etc. Beausoleil, we strive to provide secure packaging, tailored shipping solutions, and maximum flexibility to support businesses like yours. Knowing that we are a trusted partner for your worldwide shipments means a lot to us!

Looking forward to continuing to work together.

Your MBE Beausoleil Team

Rated 1 out of 5 stars

MBE Marseille

MBE Marseille claim that the average handlingtime is 8 working days. However, in reality it took almost one month after I paid their bill before they packed and despatched a small painting. I suppose they are lacking capacity and professionality. Communication is also not their strongest point

27 November 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing!!!

Complete lack of information on the shipment. Impossible to select a time slot.
I stayed at home the whole day but the parcel was not delivered on the date shown on their website.
The courier showed up the next day. The driver refused to bring the parcel to the door of my house (ground floor) and dropped it (an artwork) on the pavement in the street.
It was pouring with rain. My wife had to lift and carry the parcel, which was wide and quite heavy, by herself. This is unacceptable.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

I forgot my suits in a hotel closet in…

I forgot my suits in a hotel closet in France, but it was very easy to send instructions via email:
Mail Boxes Etc. FR3265 (GRENAIR SARL, mbe3265 (at) mbefrance (dot) fr).

They picked up my clothes around a week later for $40 and delivered everything in a box a few days later via UPS air mail for $70.

Highly recommended, this was fairly quick and very painless, they made it very easy!

31 July 2022
Unprompted review
Rated 1 out of 5 stars

They made me an offer for the transport…

They made me an offer for the transport which I paid and they took the money and then I never heard of them again; They don't answer my frequent requests for info or mails; They just ignore me; If I write a mail for an other offer the respond but not when I ask them what happened to the transport

10 July 2022
Unprompted review
Rated 1 out of 5 stars

The worst experience ever Requested…

The worst experience ever Requested shipping quote, accepted and made apyment. After 9 days they say I should pay more. I have all the corrsponndence and payment proofs. I use logistic services regularly but never had such horrible attitude.

30 July 2021
Unprompted review

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