MB Motor Group Reviews 

264
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the vehicle purchase process is smooth, quick, and entirely free of any sales pressure. Consumers also appreciate the exceptional communication, knowledgeable guidance, and welcoming atmosphere provided by the team throughout their entire visit. Some reviewers were not happy with mechanical issues, reporting that cars arrived with unexpected faults, dashboard warning lights, or required repeated repairs over several weeks. A few people also mentioned experiencing poor communication, unreturned calls, or lengthy delays from the garage when trying to resolve these serious vehicle problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful,... See more

Service

Clients share positive opinions on service, highlighting exceptional support and professional staff... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers expressing high satisfaction regarding... See more

Customer service

Consumers find customer service to be positive and helpful, noting that staff members go above and ease any... See more

Quality

People report ambiguous experiences with quality, highlighting severe faults alongside some positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, polite and very friendly staff, this motor dealer is one of the best in this region. Top notch variety of stock to full fill my needs and budget. Bought two cars from this dealer so... See more

Rated 5 out of 5 stars

This is just i am Writing for Mr. Neil a well refined and amazing gentleman, he was really patient and truthful, informative and a quick responder to concerns. MB motors is really lucky to ha... See more

Rated 5 out of 5 stars

I recently purchased a Range Rover sport from MB motor Group and I must say the service from start to finish was absolutely phenomenal. The staff is very professional and knowledgeable! They have e... See more

Company replied

Rated 5 out of 5 stars

I bought a van from mb motor group. I was so happy with my purchase nick went out of is way ro get it mot on the vehicle a good valet he made sure everything was perfect would buy again. Nick is a top... See more

Company replied


Company details

  1. Car dealer

Written by the company

Welcome to MB Motor Group – Bradford MB Motor Group is a proud family-run business with over 50 years of experience in the motor trade. Based at our prominent location on Killinghall Road, Bradford, we offer a large, modern showroom showcasing an extensive range of quality vehicles. With a reputation built on trust, value, and exceptional customer service, we are committed to providing our customers with the best possible deals. Whether you’re looking for a brand-new model or a carefully selected used vehicle, we will not be beaten on price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
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2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(264)

91 reviews in the last 12 months

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Rated 5 out of 5 stars

MB Motor Group made it easy - great service

I was dreading buying a car like most do. My wife and I first went to Big Motor World in Leeds and what a truly awful experience. Luckily we found the car we wanted at MB Motor Group and the experience was seamless. Really relaxed environment with no pressure. We dealt with Mike who was really informative and helped us through every step.

23 February 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Luke,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

New Ford

I recently purchased a Ford Mondeo Estate from MB Motors. From the start the sales rep Steve Quin was excellent, answer my calls and emails quickly and efficiently, even picking me up from the local rail station and allowing me to test drive the car back to the garage. Thanks again to MB Motors and Steve for your excellent service. If you want to replace your car I would highly recommend this company.

22 February 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Stephen,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Great service and amazing garage

Great service and amazing garage. I dealt with Shaun who was very nice and showed me around 2 cars. He was very helpful and made the process of buying a car and part exchanging another very easy. Shaun also allowed a new MOT on the car I was purchasing. Would recommend this garage if your looking for a new car in fabulous condition.

15 February 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Jordan,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Bought car from Mick at MB Motor Group

Bought car from Mick at MB Motor Group. Very happy with the service and the quick turn around.

13 February 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Antony,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

MB Motor Group Bradford Review

We have just bought a toyota corolla from MB Motor Group in Bradford and were very pleased with their service. Shaun was very helpfull and effecient. He helped us to get just what we were looking for and did not waste time trying to sell us unwanted extras. Also their prices are a bit lower than the competition. We will be using them again in for our next car.

9 February 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Peter,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Bought a Peugeot from here.

Bought a Peugeot from here.
Was well looked after by the staff
Good communication and friendly
Thank you.
Very pleased.

24 January 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Kee,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Very pleasant experience with this…

Very pleasant experience with this company Michael explained everything about the car and dealt with the transaction efficiently and quickly

18 January 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Malcolm,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

I cannot recommend MB motor group …

I cannot recommend MB motor group enough. I don't live local to Bradford but travelled up to view the car (which was competitively priced, a rare model with low mileage). I had been emailing Mike prior to my visit and he always returned my e-mails. I must say that Mike is a friendly, non pushy, knowledgeable salesman, allowing me to view the car on my own. I left a deposit on the car, giving MB motor group time to service, MOT and check over the car, they even notified that one of the door locks needing changing and did this to ensure the car was perfect before my collection. Thank you MB motor group, with a special thank you to Mike

11 January 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Purchased a BMW from MB Motor group

Purchased a BMW from MB Motor group. Mike was perfect from start to finish A* service. Will defo recommend to everyone

11 January 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Muneeb,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

This is the second car I've bought fron…

This is the second car I've bought fron MB.. very happy with the service..I would definitely recommend

11 January 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Michael,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Delt with mick and couldn’t fault his…

Delt with mick and couldn’t fault his services
Managed to rush the car through so I was even able to take it the same day! 10/10 would recommend

9 January 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Sam,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Buying a car from Mick and Shaun

Our grandson bought a car with the help of Mick this weekend. We travelled from Lincolnshire to Bradford to view the car and was looked after extremely well by Mick. He was very friendly, very helpful and patient and never put us under any pressure. He kept us informed by phone and emailed over the next couple of days on the readiness of the cars. Unfortunately Mick couldn’t be there a couple of days later to hand over the car due to being snowed in so Shaun stepped in to hand it over with as much professionalism and friendliness as we had received from Mick. He even quite happily dug us out of the snow to get us off the forecourt. We were more than happy with the help from both Mick and Shaun and would not hesitate to recommend buying a car from them.

5 January 2025
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Jenny,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Dealt with Mick.

Dealt with Mick.. everything as promised. Very happy.

28 December 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Amy,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Good services

Good services

13 December 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Ghislain,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Bought my new car from MB Motor Group

Bought my new car from MB Motor Group. Mick loked after the process. Very happy

8 December 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Roman,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Very professional and helpful!

Mick was helpful and thorough throughout, car was excellent value and was able to take it home the next day!

28 November 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Kelsey,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Bought my new from Mick at MB MOTOR…

Bought my new from Mick at MB MOTOR GROUP.. bought the car unseen, everything as promised..very happy

27 November 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Rosemary,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

The sale was so smooth and Mike made my…

The sale was so smooth and Mike made my experience awesome. So happy with my new car.

22 November 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Georgina,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Friendly non-pushy staff

Friendly non-pushy staff. Everything explained simply. Welcoming environment as soon as you enter, not ignored like some places. Happy with the car (so far!), but don't foresee any problems. Thank you.

13 November 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Friendly, professional, great service

Very happy with our car , small issue after purchase was dealt with immediately by Shaun , great service, would highly recommend

1 November 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Carol,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

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