MB Motor Group Reviews 

264
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful and professional staff, noting that the vehicle purchase process is smooth, quick, and entirely free of any sales pressure. Consumers also appreciate the exceptional communication, knowledgeable guidance, and welcoming atmosphere provided by the team throughout their entire visit. Some reviewers were not happy with mechanical issues, reporting that cars arrived with unexpected faults, dashboard warning lights, or required repeated repairs over several weeks. A few people also mentioned experiencing poor communication, unreturned calls, or lengthy delays from the garage when trying to resolve these serious vehicle problems.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely helpful,... See more

Service

Clients share positive opinions on service, highlighting exceptional support and professional staff... See more

Product

Reviewers highlight ambiguous aspects of product, with many customers expressing high satisfaction regarding... See more

Customer service

Consumers find customer service to be positive and helpful, noting that staff members go above and ease any... See more

Quality

People report ambiguous experiences with quality, highlighting severe faults alongside some positive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, polite and very friendly staff, this motor dealer is one of the best in this region. Top notch variety of stock to full fill my needs and budget. Bought two cars from this dealer so... See more

Rated 5 out of 5 stars

This is just i am Writing for Mr. Neil a well refined and amazing gentleman, he was really patient and truthful, informative and a quick responder to concerns. MB motors is really lucky to ha... See more

Rated 5 out of 5 stars

I recently purchased a Range Rover sport from MB motor Group and I must say the service from start to finish was absolutely phenomenal. The staff is very professional and knowledgeable! They have e... See more

Company replied

Rated 5 out of 5 stars

I bought a van from mb motor group. I was so happy with my purchase nick went out of is way ro get it mot on the vehicle a good valet he made sure everything was perfect would buy again. Nick is a top... See more

Company replied


Company details

  1. Car dealer

Written by the company

Welcome to MB Motor Group – Bradford MB Motor Group is a proud family-run business with over 50 years of experience in the motor trade. Based at our prominent location on Killinghall Road, Bradford, we offer a large, modern showroom showcasing an extensive range of quality vehicles. With a reputation built on trust, value, and exceptional customer service, we are committed to providing our customers with the best possible deals. Whether you’re looking for a brand-new model or a carefully selected used vehicle, we will not be beaten on price.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(264)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bought car unseen

Bought car unseen , everything as expected. Brilliant service from mick . Thankyou

7 September 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Lee,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Great dealership

Helpful, everything easy and as promised!

7 September 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Milly,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Dealt with Mick

Dealt with Mick. Everything as promised. Even rushed the process through for me.

3 September 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Ibrar,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Mick was fab

Mick was fab , quick and easy and will be recommending the garage for my son who needs to buy a car.

31 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Mike was absolutely brilliant…

Mike was absolutely brilliant throughout! Very good communication and very polite. It’s been a pleasure to buy from you

29 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Chris,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Helpful professional friendly

28 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Justin,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Mick went out of his way to ensure that…

Mick went out of his way to ensure that everything was as promised & the whole process went very smoothly.

24 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Suzanne,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Bought the car unseen dealt with mick…

Bought the car unseen dealt with mick on arrival all was as promised great service

24 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Adam,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Thank you Shaun the sales guy i…

Thank you Shaun the sales guy i recommend MB Motor Group you visit them

22 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Allan,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

MB Motors could not be happier

Steve, the sales man was knowledgeable and a great help. The car was spotless, like new, and excellently priced. Steve went above and beyond to make the process easy and seamless.

22 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Ben,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Dealt with Mick… very happy with…

Dealt with Mick… very happy with everything

22 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Hayley,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Bought a car from Shaun everything's…

Bought a car from Shaun everything's was brilliant thanks guys

20 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Faisal,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Mike was really help full in me buying…

Mike was really help full in me buying my golf today. It was a slow process but we got there. He is lovely guy he knows his stuff.

20 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Harry,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Dealt with mick

Dealt with mick , managed to help with finance. Answered all queries and questions without hesitation. Would highly recommend 👌🏼

18 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Danielle,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

They made the whole process of buying simple

They made the whole process of buying a new car very simple. Excellent customer service from Mike. I highly recommend them.

9 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Ackah,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

First class service

Shaun has been fantastic throughout the entire process! Such care and attention with everything, keeping me up to date every step of the way. Thanks Shaun!

8 August 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Sarah,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

The best day in July!!

Almost a week ago myself and my son left West London to travel to MB Motor Group !
From Day 1 Shaun has been absolutely amazing he is very supportive, caring. and thoughtful.
I am extremely happy with my purchase and I will definitely be recommending Shaun and MB Motor Group to family and friends.
Thank you so much.

27 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Lavina,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Dealt with me as promised great service

Dealt with me as promised great service

30 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Leo,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. Kind regards MB Motor Group

Rated 5 out of 5 stars

Really quick car reviews efficient service cant…

Really quick efficient service cant thank Shaun and the team enough

30 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Ashley,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

Rated 5 out of 5 stars

Mick was great so helpful and…

Mick was great so helpful and everything was really easy and made the whole process brill.

24 July 2024
Unprompted review
MB Motor Group logo

Reply from MB Motor Group

Hello Stevie,
Thank you very much for your custom and also for providing us with feedback. Its a pleasure to know that you are happy with your recent purchase and the service you received from our team. Hoping that you have trouble free motoring. The Team: MB Motor Group

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