Fast delivery. Loved the fact that they included the gift bag as I requested. Some other companies don’t even answer to your requests
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Product was amazing as usual , delivery was very quick 2 days to Saudi Arabia but import and taxes were too high for just a bag and a kimono , took around 460 Saudi riyals ( 123$ )
Company replied
I am happy with the shorts, this is the second time I buy them. T-shirts bought before, were also good. But I was disappointed with pants. Good linen fabrique and rhe color but why continuing making... See more
Company replied
I´m very satisfied with the service provided and deeply convinced of the high quality and the wide range of colors and desings of your products. I will purchase more in the future, by sure
Company replied
Company details
About MC2 Saint Barth
Written by the company
Founded in the early 2000s, MC2 Saint Barth was created by two young entrepreneurs inspired by their experience in the textile industry and the relaxed elegance of island life. Their vision was to transform this atmosphere into a distinctive beachwear collection.
Over time, the brand has grown significantly, building a clear identity and expanding internationally. Initially focused on beachwear, MC2 Saint Barth has evolved into a year-round lifestyle brand, extending its collections from summer to winter.
At the core lies the concept of Holidaywear: a mindset that goes beyond seasons and locations, accompanying customers from sea to mountains. This vision has positioned the brand as a reference in the global lifestyle segment.
MC2 Saint Barth offers a distinctive selection of beachwear, ready-to-wear and accessories for men, women and kids, blending vibrant colors, playful designs and refined details. The brand aims to spread positivity and inspire individuality, encouraging a free and authentic approach to personal style.
Its mission is to combine creativity and pragmatism, delivering recognizable products and a consistent experience across retail and digital touchpoints, while building meaningful connections through emotion, trust and shared values.
Contact info
MC2 SAINT BARTH
4.3
Excellent
1k reviews
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Reply from MC2 Saint Barth
Dear Marina,
We are pleased to hear that your shopping experience was positive.
We are glad that our products met your expectations and that the delivery was fast and efficient.
Customer satisfaction is a fundamental goal for us and motivates us to consistently ensure high standards of quality and service at every stage of the shopping experience.
MC2 Saint Barth
I first saw Mickey shorts in Sorrento
I first saw Mickey shorts in Sorrento, Italy and always felt disappointed I didn't buy a pair for my son. I am about to head over again and noticed the shop is closed so buying online was the next option. Needless to say my 29 year old son loves them....great quality and speedy delivery thank you
23 March 2026
Reply from MC2 Saint Barth
Dear Kirsten,
Thank you for sharing your experience.
We are delighted to hear that the Mickey shorts pleased your son and that the quality and delivery met your expectations.
The well being and satisfaction of our customers are fundamental values for us and motivate us to continuously improve our services.
MC2 Saint Barth
Reply from MC2 Saint Barth
Dear Henry,
Thank you for your feedback.
We are pleased to hear that the quality of our swimwear met your expectations.
Customer satisfaction is a priority for us, and we are constantly committed to providing high quality products.
MC2 Saint Barth
Reply from MC2 Saint Barth
Dear Fru,
thank you so much for your wonderful review! We truly appreciate you taking the time to share your experience. Your kind words mean a lot to us and motivate our team to keep doing their best every day.
We can’t wait to welcome you back again soon!
MC2 Saint Barth
You are miss leading customers….
I’ve noticed that your website will adjust according to what region you are based in and on the UK version of the website, you have miss led customers by claiming that when they spend £200, they will receive free shipping. This is simply not true, as you will be ordered to unexpectedly pay £50 to FedEx for shipment to the UK, which means shipping is certainly not free for any order what so ever. I understand that this is because the UK is located outside the EU and subsequently the CEE, but this is simply not a good enough excuse to try and justify this huge extra cost to your customers when you have not made them sufficiently aware of it.
Since you have a UK version of your website, why are you not displaying this information in a much clearer way that lets people know that they must also pay £50 in order to have the products that they have payed for from your website delivered to them? Instead at the top of the website it says ‘free shipping for orders over £200’….
If your company is unable to provide free shipping, even for orders over £200, then you can not display misleading information at the top of the website that suggests you can. Please make any hidden costs or policies for all orders clearer and stop ripping people off, especially if I’m not even allowed to return or exchange them!
24 March 2026
Unprompted review
Reply from MC2 Saint Barth
Dear Lulu,
Thank you for sharing your feedback, we are very sorry for your experience and understand your disappointment.
However, we would like to clarify one important aspect: the free shipping offered by our site concerns the shipping costs we incur as a company, while any customs duties and import taxes for countries outside the European Union are not included and remain the responsibility of the customer. This distinction is clearly indicated during checkout and in the conditions of sale, which are accepted at the time of ordering.
Understanding that it may be unpleasant, we are keen to point out that these are costs set by the customs regulations of the country of destination and not by a choice of company. Similarly, the information on the site, including the indication of “free shipping above a certain threshold”, refers exclusively to shipping costs, not customs duties.
However, we welcome your suggestion to make this information even clearer and more visible: it is essential for us to ensure maximum transparency and constantly improve our customer experience.
We remain available for any further clarification and hope to be able to offer a better experience in the future.
MC2 Saint Barth
I didn't receive my order
I didn't receive my order. I paid for express delivery. No one delivered it and I didn't get a refund for the express delivery.
Other deliveries from the UK and Europe arrive safely. But here I paid extra money for express delivery, and they didn’t refund it to me!! I could have waited a month for regular delivery too!!!
14 March 2026
Reply from MC2 Saint Barth
Dear Emre,
Further to your review, we kindly inform you that your order has been correctly registered in our systems.
Nevertheless, due to the temporary closure of airspace in several Middle Eastern countries, the processing time for your order may be longer than usual.
As soon as the situation is resolved and air transport resumes normally, we will promptly process your order and hand your package over to the carrier.
Please be assured that you will receive a confirmation email with the relevant tracking details, as soon as your parcel is dispatched.
We are sorry for this inconvenience, which is outside our control.
MC2 Saint Barth
Qualität und gleichbleibende Passform
12 March 2026
Reply from MC2 Saint Barth
Dear Bo,
Thank you for sharing your experience! We are really happy that you enjoyed the quality of our products and the consistent fit. We work every day precisely to ensure high standards and uniformity, so your feedback is very important to us.
MC2 Saint Barth
Brought a bag for my partners birthday
Brought a bag for my partners birthday, paid the import duties and taxes no problem. Bag never came it got sent back to them, any cost encounted was taken out of my refund, and have not been refunded for the tax and import duties either. Absolute scammers.
17 March 2026
Unprompted review
Reply from MC2 Saint Barth
Dear Declan,
We sincerely apologize for the issue you reported.
We want to reassure you that our Customer Service team is carrying out all necessary checks and verifications with the courier in order to understand what happened with your shipment and provide you with the appropriate assistance.
We confirm that we do not deduct amounts that are not owed, as stated in our policy on our website, for orders placed from countries outside the EU, customs duties are the responsibility of the recipient.
Customer satisfaction is of the utmost importance to us, and we are working to resolve the situation in the best possible way.
MC2 Saint Barth
UK Tax and Duty = 50% more cost / Appalling quality
Appalling quality - the mesh inners and the pockets disintegrated after less than 12 months i.e. 3 holidays.
Also do not buy if you are in the UK - you will receive Tax and Import duty charges from Fed Ex that you will not get back which will make the shorts another 50% more expensive than the price you buy at. You won't get this back from MC2
10 March 2026
Unprompted review
Reply from MC2 Saint Barth
Dear DW,
we are sorry to read about his experience. However, we would like to inform you that the shipping policy for countries outside the European Union, including any import duties and taxes, is clearly stated in our terms of sale. These conditions must be compulsorily accepted before completing the purchase; otherwise, the payment cannot be finalized.
As for the product, our costumes are made of quality materials, but it is essential that correct maintenance practices and washes suitable for the type of fabric are always followed, as indicated in the instructions on the garment label.
For any clarification or assistance, we invite you to contact our customer service, who will be happy to help you and verify the situation.
MC2 Saint Barth
Accidental Purchase Refused Cancellation – Extremely Poor Customer Service
Extremely poor customer service. The website feels like it’s designed to trick customers into accidental purchases. While browsing on my mobile, my finger barely touched the “buy” button and the payment was processed instantly through the Shop app integration without any confirmation step.
I contacted the brand immediately — within the same minute of the payment — to explain that the order was placed by mistake and to request cancellation. Despite this, they refused to cancel or offer any solution.
The item has now been shipped and is being held at customs with an additional £50 charge. Even though I am entitled to a 14-day cooling-off period, they ignored my request and proceeded with dispatch, seemingly just to avoid dealing with a complaint.
Customer service has been completely unhelpful, repeating only that the order “cannot be cancelled” and refusing to provide any further assistance.
23 December 2025
Unprompted review
Reply from MC2 Saint Barth
Dear Ergun,
we are sorry to read about her dissatisfaction and understand the discomfort that the situation may have caused her.
However, we would like to point out that our order management system requires very rapid preparation times: once payment is confirmed, the order automatically enters our logistics flow and is generally processed and shipped within 24 hours. For this reason, in many cases it is not possible to proceed with cancellation when the request arrives after the order has been confirmed.
With regard to payment, the data and the method used are entered and authorized directly by the customer through the payment system chosen. In addition, all purchase conditions, including how orders and shipments are handled, are clearly stated on our site and must be accepted before completing the purchase; in the absence of such acceptance, the system would not allow you to proceed with the order.
We sincerely regret that his experience was not satisfactory. Our customer service remains available to provide support and assist you,
MC2 Saint Barth
Shocking costumer service
Shocking costumer service! I've purchased online a few items for over £200. Delivery over this amount was free on their website. However, when I received my delivery within 2 weeks I was hit with an invoice from FedEx for tax and duty because of being outside of the CEE area. The issue here is that MC2 doesn't tell you how much will be the cost of delivery/taxes and duty for countries outside the CEE and is nowhere to be seen when you complete the purchase which is not transparent. The delivery company can pretty much come with a figure that you are not expecting because we don't know the exact charge. This is very misleading and unprofessional. After a few emails the MC2 team keep pointing at their policy, T&C that if you click and accept is like your responsibility to take on the charges from the delivery company with no explanation of why there is no clear figure of your tax and duty charges.
Don't buy online!!
9 January 2026
Unprompted review
Reply from MC2 Saint Barth
Dear Customer,
We regret to hear of his dissatisfaction and understand that any additional costs may be unpleasant.
However, we would like to point out that orders sent to countries outside the EEC area may be subject to duties, taxes and customs charges, which do not depend on MC2 Saint Barth but are established by the local authorities and the courier in charge of delivery. Precisely for this reason, these amounts cannot be quantified in advance, as they vary according to the country of destination and the current legislation.
All this information is clearly indicated on our website and recalled during the checkout phase, at which point the customer is required to accept the conditions of sale before completing the purchase.
We would like to point out that our Customer Service simply referred to the conditions accepted at the time of ordering, without any intention of being uncooperative or unprofessional. For this reason, we do not think it is correct to define the service as “shocking”.
However, we remain available to provide clarification and assistance, with the aim of always ensuring maximum transparency and the best possible support for our customers.
Kind regards,
MC2 Saint Barth Customer Service
Dodgy company avoid at all costs!!!
I had a very disappointing experience trying to exchange a T-shirt I bought in Italy.
When I first went into a different branch to exchange it for another size, I was told that because the item was purchased tax-free, I had to return to the original store. After travelling all the way back there, I was then informed that tax-free exchanges or refunds must be completed on the same day as purchase — something that was never explained to me at the point of sale.
As a result, I’m now stuck with an item I won’t wear, despite making every effort to follow the instructions I was given. The process felt unnecessarily complicated and poorly communicated, and left me feeling misled.
What’s especially frustrating is that I was later told returns aren’t accepted outside the CEE, yet even when I was still within the CEE, the exchange was refused. Overall, the policies feel confusing and very unfriendly to customers.
For a company charging premium prices, this level of service is unacceptable. I would strongly advise others to think carefully before purchasing, especially if buying tax-free.
30 September 2025
Unprompted review
Reply from MC2 Saint Barth
Dear Client,
we are sorry to read about his dissatisfaction and the discomfort he describes.
Unfortunately, since we do not have specific details available regarding the stores involved, the dates and methods of purchase, it is not possible for us to verify in detail what happened. However, we can confirm that all our outlets operate in compliance with internal return and exchange procedures and policies, which must be applied uniformly.
In particular, purchases made under a tax-free regime are subject to specific conditions, which vary according to the tax legislation and the administrative procedures provided for. These conditions are adopted by all stores and cannot be waived by the individual point of sale.
We understand that these rules can be complex, and we regret if the communication has not been perceived as sufficiently clear. For this reason, we invite the client to contact our Customer Service, who remains available to provide assistance and verify the case in the most appropriate way.
Kind regards,
MC2 Saint Barth Customer Service
DO not buy
DO not buy ! They lie în a despicable manner and abuse customers for profit, disregarding the customer’s right to return a product, lying that the product is stained or that the tag is attached differently—completely unbelievable and unrealistic lies! Do not buy anything!
have a malicious bussiness practice !! They have refused to refund me a product , telling i have place diferent the tag and that has some stains , which is absolute lie , because i have briefly tried the product , and same day i have sent them back by courier for refund !!
The customer service is really bad experience !
7 January 2026
Unprompted review
Reply from MC2 Saint Barth
Dear Monica,
we are sorry to read about his dissatisfaction. However, we would like to point out that a return policy with specific conditions to comply with is clearly indicated on our site.
In his case, the logistics hub verified that the return did not comply with our policy (product conditions and return methods). In these circumstances, unfortunately, the return cannot be accepted or refunded.
We understand his disappointment, but verifications are carried out objectively and standardizedly on all returns, without exception.
We remain sorry for her experience and thank her for her feedback anyway.
MC2 Saint Barth
Sizing sucks and no returns.
this company has some cool stuff but their CS is dogshit. I ordered a XXL t-shirt (same size I've ordered in the past) and XXL sweater. When they arrived the T-shirt was fine but the sweater was like a Smedium. I could barely pull it on. Terrible inconsistency in sizing. When I explained the situation they basically told me to phuq off, no returns from the US, even though it was their product with the issue. Never again.
21 September 2025
Unprompted review
Reply from MC2 Saint Barth
Dear Jamie,
We are sincerely sorry for his experience and understand the discomfort related to the fit of the product. However, we would like to point out that, as clearly indicated on our website, returns from countries outside the European Union, including the United States, are not permitted.
Our size charts are provided for information and may show slight variations between different models. We understand this can be frustrating, but our customer support is required to adhere to current company policies that apply to all customers.
We are sorry for your dissatisfaction and still appreciate the feedback, which helps us improve.
MC2 Saint Barth
Avoid - received £65 import fine
Avoid. Received a £65 Fedex tax on swimwear which only cost £100. Absolute disgrace and misleading.
23 December 2025
Unprompted review
Reply from MC2 Saint Barth
Dear Debbie,
We are sorry for his disappointment. However, we would like to point out that our shipping policy, clearly indicated on the website, specifies that any customs duties and import taxes are the responsibility of the customer.
These conditions of sale are accepted when the purchase is concluded. Unfortunately, these costs are set by the customs authorities of the country of destination and are not dependent on us.
We understand that it may be unpleasant, but the information is provided transparently before ordering.
MC2 Saint Barth
Don't shop online!!
I would strongly advise not shopping online. One of the swimming trunks and the polo shirt were discounted, only to later find out I was charged over £80 in import duties, completely cancelling out any saving. This was very poorly communicated. Customer service was unhelpful and offered no real solution. Overall, a very disappointing experience.
21 November 2025
Unprompted review
NO RETURNS OR EXCHANGES FOR US…
NO RETURNS OR EXCHANGES FOR US customers. Terrible service and experience. What a scam
5 December 2025
Unprompted review
Rubbish experience DONT WASTE TIME AND…
Rubbish experience DONT WASTE TIME AND MONEY shopping here. Never had such a non professional, commercially incompetent approach to returns. Of course one wouldn’t have had to return the item if the sizing was in any which way correct, but it was patently not.
16 October 2025
Unprompted review
Reply from MC2 Saint Barth
Dear Sophie, we’re very sorry to hear about your experience and that the sizing and return process didn’t meet your expectations. We completely understand your frustration, that’s not the experience we want for our customers.
Please contact our Customer Care team at client.service@mc2saintbarth.com with your order number, so we can review your case and assist you directly. We’ll do our best to make things right and ensure you’re satisfied with your shopping experience.
Thank you for sharing your feedback, it helps us improve.
MC2 Saint Barth
Terrible Customer Service – Still Waiting for My Refund
I ordered several items from MC2 Saint Barth in France. While I liked most of the order, one bikini didn’t fit and I returned it. FedEx confirmed they received it weeks before I even got any acknowledgment from them.
I emailed them multiple times asking about my refund — no answer for weeks. Only after I filed a chargeback with my bank did they suddenly reply, saying they couldn’t refund me because of the dispute. Convenient timing.
Trusting them, I canceled the chargeback and even provided an official statement from my bank confirming closure. Despite this, MC2 kept stalling, asking for documents, ignoring their own obligations, and finally telling me they can’t process my refund until weeks later. My bank confirmed they could have refunded me at any time — they simply chose not to.
This company is holding onto customers’ money and wasting time. I still don’t have my refund, months later. I have never experienced such unprofessional and dishonest customer service.
I will be reporting this to consumer protection authorities in Italy and the EU. Their designs may look nice, but they absolutely do not deserve your money or trust.
1 July 2025
Unprompted review
Reply from MC2 Saint Barth
Dear Anna,
we’re very sorry for the inconvenience you’ve experienced.
Please note that if a chargeback or dispute has been opened, our system is automatically blocked from processing any refund directly — this procedure is managed entirely by the bank or payment provider, not by us.
Once the dispute is active, we unfortunately cannot intervene or issue a refund ourselves until the process is completed.
However, we will carefully review your case and cooperate with the payment provider to ensure everything is handled correctly.
Please note that when a chargeback is opened, refund times may be significantly longer, as they depend on the bank’s investigation process.
MC2 Saint Barth
Swimming shorts started to come…
Swimming shorts started to come unstitched after only a few wears. Their website has no customer support or contact information. Will never buy this product again. And will be telling all my wealthy friends not to buy this expensive product,swim shorts were very pricey. And to post on every social media site with pictures of my swim shorts falling apart.
16 June 2025
Unprompted review
Reply from MC2 Saint Barth
Dear Adam,
we’re truly sorry to hear about the issue with your item and the damage you encountered.
Our brand, MC2 Saint Barth, has an active Customer Care team always ready to assist you. Please feel free to contact us at client.service@mc2saintbarth.com
, we’ll be happy to help and find the best solution for you.
We sincerely apologize for the inconvenience and remain at your disposal.
Best regards,MC2 Saint Barth
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