MCC Trading Ltd Reviews 

117
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

This company are a complete joke. We returned our product and did not get a refund. Numerous emails sent with no reply. Please steer clear of this company and considering they supply for Tescos on the... See more

Rated 1 out of 5 stars

Wish I read the reviews before purchasing! I ordered a gazebo through Tesco marketplace which turned up 4 days later than it should have which then meant I had to get another gazebo ordered from somew... See more

Rated 1 out of 5 stars

Avoid at all costs, how they are trading on tesco marketplace is ridiculous, tying to get a refund from these scamming people is like trying to get blood from a stone. Id leave a 0 if I could. They... See more

Rated 1 out of 5 stars

Not worth the star it's been given. Faulty and dangerous products. Bought a baby cot from them and the plastic teething rail snapped and splintered leaving my baby with cuts on his face. No interest f... See more

Company details

  1. Home Furniture Shop
  2. Baby shop
  3. Children's Furniture Shop
  4. Garden Furniture Shop

About MCC Trading Ltd

Information provided by various external sources

**MCC Welcomes You**
MCC are setting out on exciting new venture. Our goals are to offer competitive prices on baby products to furniture for the home and garden & to cater to everyone’s budget.

At Mcc Direct you’re more than just a customer to us. You and your experience are our priority.

**For All Your Needs**

As a business, we strive to offer a friendly helpful service always with the customers’ needs as a priority.

**To Fit Any Budget**

At MCC we try our best to give you the best prices around.
We are a well-established family run business setting out on an exciting new venture. Our goals are to offer competitive prices on baby products to furniture for the home and garden & to cater to everyone's budget.

As a business, we strive to offer a friendly helpful service always with the customers' needs as a priority.

We have had strong family values from the start of our company and as the company grows and changes the one thing that will never be over looked is where we came from and the values we will still have today to make your shopping experience with MCC a hassle free one.

Contact info

1.4

Bad

TrustScore 1.5 out of 5

117 reviews

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1.4

All reviews

(117)

23 reviews in the last 12 months

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Rated 1 out of 5 stars

MCC direct Warning steer clear as the…

MCC direct Warning steer clear as the products that they sell are unsafe.
I just purchase a trampoline from them. The box was CE marked but nothing else. The main fixing screws supplied were too short (screw thread only picking up on maybe two threads of the threaded tube fixings, within the frame work of the trampoline). The screw thread should pass all the way through the treaded part of the frame fixings, as if not it will simple fall apart. Also any screw fixings in this instance should be supplied with some form of a spring washer, so to prevent the screws from coming undone.
Even the protective spring cover mat, the material ties attached to it weren’t made correctly. They couldn’t be tied off where it said in the instruction, as too short and incorrectly attached to the cover. One of them, the tie off end, was even stitched down in error to the cover. All in all a very unsafe product with no true CE certification.
Reading other reviews of other products sold by them, they also sound like they aren’t CE certified.
If you ever buy anything from this company only buy it on a credit card, otherwise I guess you will be out of pocket!

19 August 2024
Unprompted review
Rated 1 out of 5 stars

Appalling from start to finish

Appalling from start to finish, I purchased a gazebo which was delivered 2 weeks late and the anniversary party which is why I purchased the gazebo, was ruined due to rain.
Then I realised they had sent the wrong gazebo, I contacted them but to no avail, they even admitted I had purchased a gazebo with sides then went back on what they had said in their email to me.
Worse company I have ever dealt with, steer clear at all costs.

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Since my last review of mcc direct ...

Since my last review of mcc direct ...
I got in touch with them again as a couple of the poles on the frame had snapped, they promptly resolved this issue as way of a refund ...this company must be the best I have ever had to deal with excellent aftersales..rapid responses by emails ...keep up the good work and thanks you've been great.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Absolute joke

Absolute joke, ordered gazebo from B&Q then was told it was being sold by this company that I have never heard off, items said it was dispatched so been checking the tracking and it has not! I waited in yesterday as it said it was being delivered, I have then googled to see if I can see any reviews and gosh, I won’t be buying from B&Q ever again then if they use people like this.

Not received the gazebo asked for refund, they have put down that I have changed my mind as the reason! It is not! And it says I will get my refund in 14 days.

Honestly how is this legal.

If your reading this then most likely it’s too late for you also.

25 June 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE!!

BEWARE!!

I ordered a complete red gazebo with walls and weights for nearly £70.00 on the The Range website. It arrived a few days later. It said on the box 'part 9/10, we only ordered 1 item not ten. It stated on the box 'gazebo Without walls' there was no walls or weights included. Tried calling now for days and had no response. Been emailing no response. Visited The Range they said 'nothing they can do' we have to contact their Customer Service, who won't answer calls. Disgraceful!!

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Dining chairs excellent

Well well well after reading most of the comments on here must say had me panicking for a bit however I did order 6 dining chairs about 10th May 24 & low and behold the following week they arrived in perfect condition absolutely made up with them so a 👍 up for mcc direct once again thank you excellent job

14 May 2024
Unprompted review
Rated 1 out of 5 stars

**AVOID** **AVOID** **AVOID**

**AVOID** **AVOID** **AVOID**
An absolute joke of a “company”
I ordered radiators for throughout my apartment.
The order is nearly a week late.
I have chased it up every day via B&Q and MCC themselves.
I have emailed both about 10 with no response.
I have an 18 month old baby and a 4 year old.
My apartment is freezing.
I wish I looked at previous reviews before ordering.
I can now see why they have 1/5 star reviews.
Please avoid, you will thank me

25 March 2024
Unprompted review
Rated 1 out of 5 stars

Fraudlant seller

Fraudlant seller - Avoid at all costs

All the reviews provided for this seller are correct. I wish I had read them before placing an order. It's been 3 weeks and so far no response from the seller. They do not respond to any communication, not even the one I raised through Paypal. Better not waste your time and money.

12 February 2024
Unprompted review
Rated 1 out of 5 stars

Very bad seller

I ordered grey chairs.
Seller sent me defective blue chairs with missing instructions in a broken box.
The chairs were of such a bad quality that they broke and hurt my 2 year old baby and my 70 year old aunt.
Seller doesn't read my messages, keeps sending me automated messages and keeps asking for the same information over and over again.
Seller thinks by doing this, he will not have to refund me or provide me with replacements.
The seller had the audacity to message me that if I return the items, he will not refund me and/or not refund me the shipping costs.
Now the chairs have to go to the scrapyard and my money went into the bin, too.

15 January 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible company I purchased…

Absolutely terrible company I purchased 4 chairs and received 2 I’ve made over 200 calls and no one answers I’ve contacted them on several media platforms and no response I needed these chairs for Christmas now I only have the 2. I will now be going down the legal route. Avoid this company

18 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered radiators 26th of November…

I ordered radiators 26th of November and spose to received between 1to 4 of December it has been 2 weeks and I have been advised either collet from the XPD (courier) that is 2 hours away from me or wait and I don't no how long wait is sees like wait till next year. Please avoid them if you con

9 December 2023
Unprompted review
Rated 1 out of 5 stars

I ordered some chairs from b and q or…

I ordered some chairs from b and q or so I thought, but they were from MCC omg to say their customer service is non excsistant is being nice! They sent a wrong colour chair so ok mistakes happen, but they still haven't collected the wrong 1 and delivered the right 1 despite having to change my shifts around to wait in for a delievery for it not to come!! And today 3 weeks later oh I have a delievery well sorry were both in work!! Never and I mean never will I buy from them again!! No human contact throughout this I had to ring b and q but because its not really them they just kept saying they would ring them. So be careful ppl just a warning!

20 November 2023
Unprompted review
Rated 1 out of 5 stars

Dangerous steer clear!

Not worth the star it's been given. Faulty and dangerous products. Bought a baby cot from them and the plastic teething rail snapped and splintered leaving my baby with cuts on his face. No interest from the company, no apologies, advised nothing they could do other than provide another rail (no thanks) steer clear! Escalating via trading standards as serious safety concerns

13 October 2023
Unprompted review
Rated 3 out of 5 stars

Sent wrong colour

Sent me a grey radiator when I ordered black. Got in touch with seller and responded within 5hrs. Re-sent product for next day delivery and collection of other product.

31 August 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY!!!!!!

DO NOT BUY FROM THIS COMPANY!!!!!!
I ordered a garden furniture set. Had nothing but issues with it so I arranged to have it collected and my money refunded. 3 times I was let down for collection and still no refund. I didn’t even want to give 1 star.

18 August 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS AND THIEVES. DO NOT BUY!!!!!!

This is a Chinese drop-shipping company that sells through popular website marketplaces like Amazon and B&Q. They stole my money and never delivered anything. They also do not reply to emails and never answer the phone.
*** DO NOT ORDER FROM THIS COMPANY ***
They will steal your money and give you NOTHING.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

Good service for me!

Take as you find! This is the first time I have used MCC Trading. I ordered a Gazebo on Thursday evening and it turned up via DHL on the following Monday morning. Good service!

3 July 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely auful company

Absolutely auful company avoid at all cost ordered 4 dining chairs from them only 2 arrived asked were my other 2 were they said they had been sent back to seller told me lies that I would receive them 3 days later still never arrived this had been going on for a wk then they told me they wanted the 2 chairs back what they sent me as I had my money refunded off Amazon and the chairs had got to be in the box what they came in Bering in mind that the box had been thrown and chairs put together thinking we would be receiving our other 2 and to be told that if they are not in box they will not take and will be charged £4.99 every time they send a courier out well mcc direct you no what you can do with your 2 chairs stick them were the sun don’t shine

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Great chairs, good price.

I thought I would write a quick review, for anyone like me who purchased something from this company only to find these reviews afterwards and worry. I purchased 4 chairs through Amazon, with MCC. I was given a delivery date of Wednesday (DHL) but they never arrived. I contacted the seller on Amazon and after some hours they replied apologising saying the delivery delay was due to bank holiday, and was due the next day. They offered to refund my P&P which they did and my chairs arrived the next day. Although not used yet they look great, I'm very pleased with them and happy with this company.

4 May 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COST!!!!!

AVOID AT ALL COST!!!!!!

This company sold me a faulty couch.. both sofas broke within a week and when contacted, the initially ignored me then said they’ll sort a replacement... 2 weeks on I still haven’t heard anything and messaged multiple times, just to be ignored. I’m now looking to go down the route small claims court and reporting to trading standards.

How this company is trading I have no idea. The level of professionalism is digusting. My old couch that I threw away for one of their “new” ones was in better condition. At least it lasted me years... this one didn’t last a week.

Absolutely disgusting. Rip people off then ignore them.

11 April 2023
Unprompted review

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