As regular visitors to Lyle Court, our family have always found the staff friendly and professional. All members of staff demonstrated a thorough knowledge of our mother. At all times of the day or ni... See more
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What people talk about most
Reviews shaping this summary
Wisteria Place is 5 years old out house manager has been with us since the start. On Friday Kelly Radford leaves us on a promotion within the company. She will be greatly missed and has been a magnifi... See more
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Homestead Place at Stalham is very well kept. Grounds are nicely maintained as is the interior. I visit on a regular basis and the people that I see/speak to seem very happy there. The apartments are... See more
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Fantastic House Managers from other sites looking after us during our House Manager’s sickness. Lexi from Whitby has been looking after us. She is friendly, efficient and nothing is too much trouble... See more
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Company details
- Home Builder
- Construction company
- Property management company
- Estate Agents
- Retirement village
- Retirement home
Written by the company
We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
Written by the company
- Moving Made Easier
- Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
- Try It Before You Buy
- This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
- Retirement Properties for Sale or Rent
- McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.
Contact info
100 Holdenhurst Road, BH8 8AL, Bournemouth, United Kingdom
- 0800 310 0532
- www.mccarthyandstone.co.uk
4.7
Excellent
5k reviews
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Replied to 98% of negative reviews
Typically replies within 24 hours
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Newcomer to a McCarthy Stone property
Only a short while ago I became an apartment owner at Carpenter Court, Stapleford,Nottingham. I was so excited about moving in and haven’t been disappointed. The house manager Fiona is to be commended for all the help and advice she gave me leading up to my ownership. It made my move go smoothly. She continues today to make me feel welcome and does her best to resolve any problems without complaining and always with a smile.
She manages the building and gardens extremely well making it a very comfortable and enjoyable place to live. She also actively involves herself in the social life which is an added bonus for me to make new friends.
I know I will be happy here!
Jill McLean
26 May 2026
Unprompted review
Reply from McCarthy & Stone
Dear Mrs McLean
Thank you so much for your lovely review. We are delighted to hear that you have settled in so happily at Carpenter Court, a McCarthy & Stone development in Nottingham and that the House Manager Fiona has made such a positive difference to your move and your experience as a new apartment owner. It is lovely to know that her help, advice, warm welcome and ongoing support have helped make Carpenter Court such a comfortable and enjoyable place to live. We will be sure to pass your kind comments on to Fiona, who will be thrilled to receive them.
We wish you many happy years in your new home.
The McCarthy & Stone team
Lucy Waters - Waveney Place. Harleston
From my mum, who lives in an apartment.
Lucy Waters is a very approachable, efficient, competent house manager.
Any request from residents, old and new for help with anything like totally different kitchen equipment, having rules in order that all residents stay safe in their apartments.
Most important of all is Lucy s kind, caring, patient happy nature, which spreads like a
ray of sunshine and creates a happy atmosphere amongst
our residents.
23 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Christine
Thank you so much for your lovely review on behalf of your mum. We are delighted to hear such lovely feedback about the House Manager Lucy and the positive difference she makes for residents at Waveney Place, a McCarthy & Stone development in Harleston. It is lovely to know that her approachable, efficient and caring nature helps create such a happy and supportive atmosphere. We will be sure to pass your kind words on to Lucy, who will be thrilled to receive them.
Kind Regards
The McCarthy & Stone team
House Manager Rachel Mcvey (McKinlay Court)
House manager Rachel Mcvey (McKinlay Court, Kettering) was outstanding. She showed my parents five units on the market. Rachel is engaging, friendly and chatty. She had a thorough knowledge of the complex and was able to respond to all of my parents questions.
23 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Paul
Thank you so much for taking the time to share your lovely feedback. We are delighted to hear that The House Manager Rachel provided such a positive and helpful experience for your parents at McKinlay Court, a McCarthy & Stone development in Kettering. It is wonderful to know that her friendly approach, knowledge of the complex, and support while showing the available apartments made such a good impression. We will be sure to pass your kind comments on to Rachel, who will be thrilled to receive them.
Kind Regards
The McCarthy & Stone team
Lonsdale park at oakham
We stayed at Lonsdale park at oakham. Elizabeth was very helpful and told us some nice places to go to. A really helpful and supportive manager marjorie and val
21 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Marjorie & Val
Thank you for your lovely review. We are so pleased to hear that you enjoyed your stay in the guest suite at Lonsdale Park a McCarthy & Stone development in Oakham and that the House Manager Elizabeth was so helpful and supportive during your visit. It is wonderful to know she was able to share some great local recommendations with you. We will be sure to pass your kind comments on to her.
Thank you again for your review
The McCarthy & Stone team
Michael Court, Sale.
My father enjoyed living at Michael Court over many years and was very reluctant to leave, owing to the need for full time care. For much of the time he was there his well being was enhanced by the kind attention provided by Fee Cartwright the House Manager. Fee was always prepared to go the extra mile and gave unfailing practical help and support to the family living out of area. A very well managed site in our view.
22 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Michael
Thank you for taking the time to share such a thoughtful review. We are delighted to hear that your father enjoyed living at Michael Court a McCarthy & Stone development in Sale for so many years and that he felt so settled and supported within the community. It is especially pleasing to know that the House Manager Fee’s kindness, dedication and willingness to go the extra mile made such a positive difference to both your father and your family. We will be sure to pass on your lovely comments to Fee, who will be thrilled to receive this recognition.
Thank you again for your kind words and recommendation.
The McCarthy & Stone team
Resale went smoothly
Used the resale system with McCarthy & Stone. Property sold promptly and had great support from the resale agent and co-ordinator. Would recommend.
22 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Neville
Thank you for kind review. We are pleased to hear the McCarthy & Stone resale system was supportive to you. If you can advise which dvelopment you refer to, we will ensure the team see your review.
Kind Regards
The McCarthy & Stone team
Great manager experience.
Our new manager (Carrie) started at our development (Anstie Court, Devizes) 4 months ago. She is a breath of fresh air, she has brightened the place up, improved the outside areas, encouraged the starting of more social activities and has ran some herself very successfully. Long may she stay with us.
21 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Colin
Thank you for taking the time to share your feedback. We are delighted to hear how positively the House Manager Carrie has impacted life at Anstie Court a McCarthy & Stone development in Devizes in such a short time. It is wonderful to know that her enthusiasm, dedication, and community spirit have helped brighten the development, enhance the grounds, and encourage more social activities for residents to enjoy. We will be sure to pass on your lovely comments to Carrie, who I'm sure will be thrilled to receive them.
Thank you again for your review
The McCarthy & Stone team
Excellent- clean comfortable guest room
Excellent- clean, comfortable and very friendly, will be coming again
21 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Robert
Thank you for your kind review of your stay at a guest suite at Valley Court McCarthy & Stone development in Bury. We are pleased to hear you found it clean and comfortable, and we hope to see you again soon. We will ensure the team see your review.
Kind Regards
The McCarthy & Stone team
Excellent service
Some weeks ago myself and my wife made an impromptu visit to Coralie Court in Eaton Norwich. We have been thinking about making a move over to retirement living and wanted to get a feel for it first hand. We were greeted by a lovely lady called Tracey who despite being very busy took the time to show us around a couple of apartments, provide information and answer our many questions, Tracey was very professional but also kind and friendly and nothing was too much trouble. We were surprised to see how spacious the 1 bedroom apartments are and the other facilities are excellent, Tracey told us about other places in the area and we got to chat to a couple of people there who could not speak more highly of their experience. As it turns out we are going into a house share with our daughter but if that had not been possible we would have seriously considered a move to Coralie. As we were packing I found some details Tracey had given us and thought to write this to say thank you for the effort that was made.
27 April 2026
Unprompted review
Reply from McCarthy & Stone
Dear Peter
Thank you for taking the time to share your experience. We are delighted to hear that Tracey made such a positive impression during your visit to Coralie Court a McCarthy & Stone development in Norwich. Providing a warm welcome, helpful information, and the opportunity to explore the community is so important, and we are pleased that you found the apartments and facilities exceeded your expectations. We will be sure to pass your lovely comments on to Tracey.
Kind regards
The McCarthy & Stone team
David…
I moved into a rented apartment in Roman Court Middlewich last October. It was the best move I could have made. It is difficult when one moves to another town only knowing relatives but this place is extremely friendly and I was immediately made welcome. I can be private in my own apartment or have company in the community lounge. There is a social committee who organise various events like meals , games, quizzes etc and the site manager is as helpful as can be. Very happy here.
21 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Mr Pegg
Thank you so much for taking the time to share your experience. We are delighted to hear that moving to Roman Court, a McCarthy & Stone development in Middlewich has been such a positive decision for you. It is lovely to know that you felt welcomed from the very beginning and have enjoyed both the independence of your own apartment and the opportunity to be part of the community. We are especially pleased that the social events organised by the residents and the support provided by the House Manager have helped make Roman Court feel like home. We will ensure they see your kind review.
Thank you again for your kind words.
The McCarthy & Stone team
Everyone at Lowe House is lovely
Everyone at Lowe House is lovely. My mum is so happy living there. The staff go out of their way to help mum in any way they can.
21 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Julie
Thank you for your lovely review of Lowe House, a McCarthy & Stone devlopment in Knebworth. It is lovely to hear your mum is happy there and that the staff are supporting her if required. Our teams stive to give a great service, and we will ensure they see your kind review
Many thanks
The McCarthy & Stone team
My mother is a resident at cabot Court…
My mother is a resident at cabot Court Bristol
Marie Purnell is an outstanding house manager. The residents are so lucky to have her. She always goes above and beyond for everyone.
21 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Andrew
Thank you for sharing your positive experience of you mother living at Cabot Court, a McCarthy Stone development in Bristol. It is truly heartening to hear that Marie, the House Manager, has made such a meaningful impact. Our teams are committed to delivering exceptional service, and your thoughtful review highlights the difference Marie has made. We will ensure they receive a copy of your kind words.
Many thanks once again,
The McCarthy & Stone Team
Helpful and approachable staff
Sammie Gass, a rental consultant, has been extremely helpful and approachable whilst commencing our journey to secure an apartment in Clemens Place for my Mother. She replied swiftly with clear guidance. Thank you.
Fingers crossed that we are able to get over the line and Mum can enjoy her new home soon.
18 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Jacqui
Thank you for your lovely review regarding a new apartment for your mum at Clemens Place a McCarthy & Stone development in Ampthill. Thank you for your kind words regarding Sammie who has helped you with renting the apartment. We wish your mum well and we hope she enjoys her new home.
Kind Regards
The McCarthy & Stone team
Devonshire Grange
Just wanted to say how well Tracey Burnett looks after our development and the homeowners. She always takes an interest and offers to help if needed. She has gone out of her way to sort issues out for us.
21 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Michael
thank you for your postive review of living at Devonshire Grange a McCarthy & Stone development in Leeds. Our teams strive to help our residents and it is lovely to hear the House manager Tracey looks after you all so well. We will ensure she sees your lovely review
Thanks again for your review
The McCarthy & Stone team
Such a helpful guy a credit to…
Such a helpful guy a credit to McCarthy & Stone. Gary Sweet was so helpful to us at May Tree Place, Southampton. He is a ⭐️⭐️⭐️⭐️⭐️ workman.
20 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Zoe
Thank you for your postive review. If you can advise which development you refer to and who helped you we will ensure they see your kind words
Kind Regards
The McCarthy & Stone team
Cold call on Coralie Court
Made a cold call on Coralie Court, was warmly welcomed by the manager Tracey. She answered all our questions and gave us a viewing of two flats.
We were impressed with her relationship with owners we met and liked the building itself.
20 July 2026
Unprompted review
Reply from McCarthy & Stone
Good afternoon
Thank you for your postive review of Coralie Court a McCarthy & Stone development in Norwich. We are pleased that the House Manager Tracey was accomodating and helped you have a look around. We will esnure she shes your review and please do feel free to visit us at any time.
Thanks again for your review
The McCarthy & Stone team
We stayed in the guest suite at John…
We stayed in the guest suite at John Percyvale Court in Macclesfield to visit our mother. We had a lovely welcome from the staff who couldn’t have been more helpful, and a very comfortable stay in a spacious and spotlessly clean room with excellent en suite shower room. We look forward to our next stay!
16 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Sophia
Thank you for your lovely review. We are so pleased to hear you enjoyed your stay in the guest suite at John Percyvale Court a McCcarthy & Stone devleopment in Macclesfield. Our teams stive to provide a good service, so we will ensure they see your kind comments.
Thank you againfor your review
The McCarthy & Stone team
The Oaks, Alsager
We live at The Oaks, Cedar Avenue, Alsager.
Every 3 months we organise a party for all the homeowners. Part of what I do, is to organise the party that took place on Friday 17th July. Is is most important to recognise the help and support given by our Development manager, Michelle Yates. She works diligently to support all the activities, especially the party. Congratulations and thank you, Michelle.
17 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Alan
Thank you for your lovely review. It is lovely to hear all residents at The Oaks, a McCarthy & Stone development in Alsager enjoy the regular gatherings you arrange. Thank you for mentioning the House Manager Michelle,we will ensure she sees your lovely comments. We hope you have many more sucessful and happy parties for many years to come.
Thank you again for your review
The McCarthy & Stone team
Great Experience
We have recently rented a flat through McCarthy and Stone. This was quite a daunting prospect for our elderly mother, but throughout the process we have received tremendous, professional and supportive help from everyone involved, including Samantha, Sheryl and Susan (at the complex). Thank you very much, hugely appreciated.
20 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Julian
Thank you so much for your kind review. We are delighted to hear that your mother's move into her new home was made easier by the support and guidance of our team. We understand that renting a new property can feel daunting, and we are pleased that Samantha, Sheryl and Susan were able to provide the professional and caring service needed throughout the process. Your feedback means a great deal to us, and if you can advise which development you refer to , we will ensure your kind comments are shared with the the team.
Thank you again for your review
The McCarthy & Stone team
We had a lovely stay in the guest suite…
We had a lovely stay in the guest suite at Ripon and Janet was very helpful. The suite was comfortable and well appointed and the location was perfect for exploring that area of Yorkshire
11 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Alan
Thank you for sharing your positive experience of staying in the Guest Suite at Dawson Grange, a McCarthy Stone development in Ripon. Our teams strive to deliver an excellent service and it was very thoughtful of you to mention our colleagues Janet. We will ensure they receive a copy of your review.
Many thanks again,
The McCarthy & Stone Team
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