Mc Convey Cycles Reviews 839

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought a new bike from mcconveys this week and had a bit fit carried out by James. Very nice clean shop, friendly staff and very professional. James was very good at his job and the bike fit was v... See more

Company replied

Rated 5 out of 5 stars

I can recommend McConvey Cycles. The staff are always friendly, welcoming, and genuinely knowledgeable about everything cycling. Their advice is spot on, and they always take the time to talk through... See more

Company replied

Rated 5 out of 5 stars

Left my e-bike with Mark for repairs to the motor mount. He went above and beyond to ensure the issue was resolved. Well pleased with his attention to detail and efficiency. He kept in touch th... See more

Company replied

Rated 5 out of 5 stars

Collected my new Gazelle Ultimate last Friday, one week before expected. Eamon again worked his magic and got what was turning out to be a difficult bike to find. Excellent service as always from... See more

Company replied

Company details

  1. Bicycle Shop

Written by the company

37 years of Living. Breathing. Bicycles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

839 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pinarello Most Stem

Purchased a stem that was missing a compression wedge. I called McConveys to let them know and they couldn’t have been more helpful. They sent the missing wedge immediately by Special Delivery and I received it the next day. That’s customer service from a bygone era 🙌🏼
Hats off to McConveys

25 May 2021
Rated 5 out of 5 stars

Amazing service

These guys were the only place in the world I could find the bike I wanted! From the first time I spoke with Conor to the last time I spoke with James they could not have been more helpful. Nothing was too much trouble, bike was shipped in 24hrs and I received constant updates.

I really can't rate these guys highly enough. As I'm writing this review I got a call from Eammon, checking all had arrived in working order! Says it all really.

14 May 2021
Unprompted review
Rated 2 out of 5 stars

I have only given you a 2 star due to…

I have only given you a 2 star due to the outrageous delivery costs.
£10.00 postage for something that weighs less than 200g should only have been £3 at the most.

11 May 2021
Mc Convey Cycles logo

Reply from Mc Convey Cycles

Hi Vicky, I am sorry that you were not happy with the price of postage.
Our postage prices reflect the service we provide and is fully visible before you order. All items under 1kg ordered before 10am are sent via Royal mail guaranteed next day delivery. This means,
Full tracking
Signature on delivery
Guaranteed delivery next day
I hope that this explains in some way the cost of postage as we believe it provides a much better service to all our customers.
Kind Regards
Eamon Mc Convey
Owner
Mc Convey Cycles.

Rated 5 out of 5 stars

The guys were fantastic taking me…

The guys were fantastic taking me through all the features of the new bike and I got the bike fitted which was an unexpected bonus.

4 May 2021
Mc Convey Cycles logo

Reply from Mc Convey Cycles

Thank you, it was our pleasure.
Eamon Mc Convey
Mc Convey Cycles

Rated 5 out of 5 stars

10/10

Fantastic service and friendly, knowledgeable staff. You couldn’t ask for more, really.

2 May 2021
Mc Convey Cycles logo

Reply from Mc Convey Cycles

Cheers Brian, It is good to hear nice words.
Eamon Mc Convey
Mc Convey Cycles

Rated 5 out of 5 stars

Cannot recommend highly enough from…

Cannot recommend highly enough from waking through the door all of the staff so helpful & friendly, from buying bikes parts bike fit footbeds set up with Lance amazing experience, wealth of knowledge from all the staff they have it covered.

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. Dealt with both Stevie and Lance whilst purchasing a bike for both myself and my daughter. First class service and advice and a bit of craic along the way. Cheers fellas much appreciated. 👍. Steven & Keely.

2 April 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look