McLarens Carpet One Floor & Home Reviews 12

TrustScore 4 out of 5

3.9

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Company details

  1. Home Furniture Shop

Information provided by various external sources

Sales and Installation of flooring, countertops and windows coverings for both residential and commercial. Locally owned and operated McLarens Carpet One has a full staff of certified design consultants to help you with product selection, colors, and make the update to your home fun and exciting.


Contact info

3.9

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Very good product

Very good product, a more expensive then we wanted, but good quality. Excellent work by the man who laid the flooring. Carpet guy, notso much.

13 March 2019
Unprompted review
McLarens Carpet One Floor & Home logo

Reply from McLarens Carpet One Floor & Home

Thank you, Mike and Jan, for your feedback. We understand you are not entirely satisfied with our service, please reach out to us at (844) 730-2916 so we are able to better address your concerns.

Rated 5 out of 5 stars

I was on a tight time frame and…

I was on a tight time frame and McLaren's met the time line. The carpet was installed by a team of wonderful professionals. They cleaned up and had me inspect the work to my satisfaction.
Karen

6 February 2019
Unprompted review
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Reply from McLarens Carpet One Floor & Home

Thank you, Karen, for sharing your experience!

Rated 4 out of 5 stars

Great service

Great service. Quick turn around time.

25 October 2018
Unprompted review
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Reply from McLarens Carpet One Floor & Home

Thanks for the feedback, Joann!

Rated 5 out of 5 stars

Carpet and installation went fine

Carpet and installation went fine. A chemical odor from the carpet continues to linger. I'm away from home for awhile. I hope when I get home it will not still smell.

7 August 2018
Unprompted review
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Reply from McLarens Carpet One Floor & Home

Thanks for taking the time to leave us a review, Susie, we really appreciate it! If you continue to notice this odor please feel free to reach out to us directly at 503-266-4095 and we'd be happy to discuss it with you. Thank you.

Rated 5 out of 5 stars

Great service

Great service, before, during, and after the sale!

6 August 2018
Unprompted review
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Reply from McLarens Carpet One Floor & Home

Thank you for the kind words and 5-star review, Jami!

Rated 5 out of 5 stars

I've been working with McLarens Carpet…

I've been working with McLarens Carpet One for over 35 years. We are just finishing up a remodel job on a beach house and the suggestions and help we got from Steve and Jody have made it better than we had hoped for.
They are professional, know their business and keep the customer in mind at every step of the way.
The installation people they used were truly craftsmen and experts at their job.
Their business is 100 miles away but worth the trip to get the service and quality products.
I highly recommend them.

6 July 2018
Unprompted review
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Reply from McLarens Carpet One Floor & Home

Hi Jimmy & Georgia, it has been a pleasure working with you! We are so happy to hear that you enjoyed working with Steve, Jody, and the rest of our team. Thanks for making the long trip to work with us. Your positive words and joy is why we do what we do. We hope to continue working with you in the future. Enjoy the updated beach house!

Rated 5 out of 5 stars

Great experience all around

Great experience all around. Brittney was kind and efficient and thorough. Steve did a great job measuring and the installers were spot on excellent!!!

6 July 2018
Unprompted review
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Reply from McLarens Carpet One Floor & Home

Thanks, Don and Patti. We will pass the kind words on to Steve and Brittney. Please let us know if there's anything else that we can do for you.

Rated 5 out of 5 stars

Incredible service and help from the…

Incredible service and help from the time I walked in searching to when I went in to pay after completion. Everyone I dealt with answered my questions, explained pros and cons, and the why's things were being done during installation. The installers were great, professional, efficient, tidy, and personable. Steve, the owner, who came to measure, gave us such good information and, advice
Our carpet installation looks great, was a fair price. We are happy, and 100% recommend this carpet business.

12 June 2018
Unprompted review
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Reply from McLarens Carpet One Floor & Home

Thank you for the five-star review and recommendation, Barbara! We are so happy to hear that you had a great experience with us. We hope you enjoy your new carpet for many years to come. Thank you again.

Rated 4 out of 5 stars

We were pleased with our purchase …

We were a little hesitant to purchase here as the quote was not broken down by components. Our concerns were not justified as no one else we contacted offered a breakdown either. The carpet ( a Shaw product) and pad are great quality and the installation was first class. We have recommended McLarens Carpet One to friends and relatives looking for a reliable local company.

13 January 2018
Unprompted review
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Reply from McLarens Carpet One Floor & Home

Thank you for the review, Dan & Gale! It was our pleasure working with you. Thank you for the recommendations and we are glad to hear you are happy with your carpet!

Rated 5 out of 5 stars

Satisfied

They were great to work with and directed me to the product that was best for me and saverd me some money as well.

13 January 2018
Unprompted review
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Reply from McLarens Carpet One Floor & Home

Thank you for taking the time to write the review, TJW! We are glad to hear that we were able to assist you in picking the perfect product. We hope to work with you again in the future!

Rated 5 out of 5 stars

Truly a quality outfit.

McLarens did everything they said they would, on time and at the price they quoted. The install was fast, professional and courteous. Everything, from start to finish, way exceeded our expectations. Our new floor is just beautiful. McLarens is truly a quality outfit.

12 January 2018
Unprompted review
McLarens Carpet One Floor & Home logo

Reply from McLarens Carpet One Floor & Home

Thank you for the five-star review, Dave! We are so happy to hear that you had a great experience with us. Enjoy your new floors!

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