Meaco Dehumidifiers - Approved Partner Reviews 

10,300
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of products like air conditioners and dehumidifiers, noting their ability to improve air quality and reduce humidity. Many people highlight the exceptional delivery service, often receiving orders quickly, sometimes even the next day, with good communication. The user experience, from easy online ordering to reliable product performance, is frequently described as excellent. However, some people mentioned issues with ordering and delivery, such as items shown as in stock not being delivered, or a lack of dispatch communication. A few other people also noted that some products were heavier or larger than anticipated, requiring effort to move.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its effectiveness in removing... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Customers had positive experiences with quality, noting significant improvements in humidity levels and air... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's... See more

Order

Consumers find the ordering process to be positive, with many reporting it as easy to order and pay online.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 8pm one evening & the air conditioner (fan) was delivered the following day. The air conditioner itself is excellent despite having a night mode I actually find having on normal mode is quiet... See more

Company replied

Rated 5 out of 5 stars

I ordered this Arete 1 for my mother in law as she has some damp in her house. Having purchased 2 Meaco dehumidifier’s myself I highly recommended she got one. They are amazing at keeping the house hu... See more

Company replied

Rated 5 out of 5 stars

Ordered online Sunday of a vank holiday weekend. Air-con unit arrived Wednesday as expected. Have only used for a few days but even without the window seal ( need an after market kit for velux windo... See more

Company replied

Rated 5 out of 5 stars

I have given 5 stars because this product literally arrived the next day in the Isle of Wight which was incredibly impressive! To be honest at first, reading the information book worried me a lit... See more

Company replied


Company details

  1. #2 of 9 best companies in Air conditioning store
  2. #69 of 137 best companies in Appliance shop

About Meaco Dehumidifiers - Approved Partner

Written by the company

Meaco dehumidifiers is the only UK supplier of Meaco home dehumidifiers, Cooling products & Air Purifiers with a 3 years guarantee & free delivery.

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, if you are looking for a Meaco dehumidifier we have a great range of products for your home or business.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.

Approved Partner and Seller of Meaco Products

Written by the company

Exclusive Free 3 Year Warranty on Meaco Products worth £40

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.6

All reviews

(10,300)

1,473 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent dehumidifier

Excellent dehumidifier, delivered promptly, I am thoroughly delighted with the dehumidifier and the service.

1 December 2025
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Maggie,

Thank you for your wonderful feedback. We're delighted to hear you're so pleased with both the dehumidifier and the service you received. It's great to know your order arrived promptly and that the product has lived up to your expectations. We really appreciate you taking the time to share your experience 😊👍

Best wishes,
Elise

Rated 5 out of 5 stars

Great quality, good product

Delivery in two days, the product is working well, we are satisfied.

18 June 2026
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Reply from Meaco Dehumidifiers - Approved Partner

Hi Chad,

Thank you for your feedback. We're pleased to hear your order arrived within two days and that the product is working well for you. It's great to know you're satisfied with your purchase 👍

Best wishes,
Elise

Rated 5 out of 5 stars

Arrived the next day and does exactly…

Arrived the next day and does exactly what it should. Have used it to assess how it works in heat and was impressed. It is slightly noisy but I did expect that from previous comments. It is also a bit heavy to move. Hope it works just as good in the winter.

22 June 2026
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Reply from Meaco Dehumidifiers - Approved Partner

Hi Karen,

Thank you for your feedback. We're pleased to hear your air conditioner arrived the next day and that you've been impressed with its performance when testing it in warmer conditions.

As you've noted, some operational noise and weight are to be expected with portable air conditioners due to the compressor and cooling components within the unit. We're glad these were in line with your expectations and that the cooling performance has made a positive impression.

We hope it continues to serve you well through the summer and that you find it just as useful during the colder months too ❄️🏠👍

Best wishes,
Elise

Rated 5 out of 5 stars

Best money I’ve ever spent Every house…

Best money I’ve ever spent Every house should have one very satisfied

22 April 2026
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Reply from Meaco Dehumidifiers - Approved Partner

Hi Barney,

Thank you for your fantastic feedback. We're delighted to hear you're so pleased with your purchase and that it's made such a positive difference. Comments like this are wonderful to read, and we're thrilled you're very satisfied with your choice 😊

Best wishes,
Elise

Rated 1 out of 5 stars

Damaged cracked air-conditioning unit

Arrived by DPD guy moaning it's to heavy . Unpacked all seemed ok installed window cover but items damaged big crack in plastic base leaks water so now the hassle of returning and no air con over heatwave as theyve sold out...of course they have.

Rang up and I've got to send pics of damage by email and wait upto 72hrs for a reply then I've got to wait for a rebanding kit to arrive and mess about trying to use them.

Oh and then Ive got to wait for DPD to collect and item received back to them and then they might refund me.

What an absolute farce, first and last time with these cowboys.

Post reply edit....

Procedures and the like are all well and good but having paid £600 for a broken air-conditioner then to be told you cant replace is bad enough but then to have to wait 3 days before you will even answer an email and process the return then I've got to strap it up with special straps and then wait in for the dozy DPD driver to collect a smashed broken machine . Is really taking the piss.

All your bothered about is getting your claim into DPD or manufacturer not expediting the collection and refund.

22 June 2026
Unprompted review
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Reply from Meaco Dehumidifiers - Approved Partner

Hi Chris,

We're sorry to hear that your unit arrived damaged.

The reason we request photographs of the damage is not to make the process difficult, but because we require evidence to support damage claims with both the manufacturer and the courier. This is a standard part of the process and allows us to investigate and resolve issues appropriately.

Unfortunately, during a heatwave, portable air conditioners are in exceptionally high demand, so yes, replacement stock can sell out very quickly. While we appreciate this is frustrating, it is not something we can control.

We would also like to reassure you that there has never been any suggestion that a refund would not be provided. Once the damage has been verified and the return process completed, the refund will be processed in line with our normal procedures.

We understand that receiving a damaged item is disappointing, but the steps we've asked you to follow are necessary to investigate the damage and resolve the matter correctly.

Best woshes,
Elise

Rated 5 out of 5 stars

Electric products

Straight forward good service

29 December 2025
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Reply from Meaco Dehumidifiers - Approved Partner

Hi Les,

Thank you for your feedback. We're pleased to hear you found the service straightforward and that everything went smoothly from start to finish 👍

Best wishes,
Elise

Rated 5 out of 5 stars

Good purchase so far!

Only been using the dehumidifier for a few days but so far I’m very happy with the purchase. It’s a sleek design that doesn’t look too out of place in the home and appears well designed. It’s heavier than I wanted but the castors make it fairly easy to move around. Excellency delivery, quick and well communicated.

16 June 2026
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Reply from Meaco Dehumidifiers - Approved Partner

Hi H,

Thank you for taking the time to leave such a detailed review. We're delighted to hear you're happy with your dehumidifier so far and that you're pleased with its design and appearance in your home.

While we appreciate it's a little heavier than expected, it's great to know the castors make moving it around much easier. We're also pleased that the delivery experience met your expectations, with quick dispatch and clear communication throughout.

We hope the dehumidifier continues to impress as you use it more, and thank you again for your feedback 🏡📦💧

Best wishes,
Elise

Rated 5 out of 5 stars

Excellent machine

4 January 2026
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Reply from Meaco Dehumidifiers - Approved Partner

Hi Kathleen,

Thank you for your feedback. We're delighted to hear you're pleased with your purchase and that the machine is performing well for you 👍

Best wishes,
Elise

Rated 5 out of 5 stars

I spoke to customer services on Friday…

I spoke to customer services on Friday who advised that new stock was coming in late that day , so we purchased a Meaco pro 14000 on back order and it was delivered the very next day :-) super service and a super cool air con unit

19 June 2026
Unprompted review
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Jerry,

Thank you for your fantastic feedback. We're delighted to hear that our customer service team was able to help you secure the Meaco Pro 14000 and that your order arrived the very next day.

It's great to know the back-order process went smoothly and that you're already enjoying the cooling performance of your new air conditioner. Thank you for taking the time to share your experience with us ❄️😊👍

Best wishes,
Elise

Rated 5 out of 5 stars

A great dehumidifier to be honest

A great dehumidifier to be honest, worth the money

1 February 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Ahmed,

We're delighted to hear you're so pleased with your dehumidifier. It's great to know you feel it's performing well and providing good value for money. Thank you for taking the time to share your feedback 💧🌟

Best wishes,
Elise

Rated 5 out of 5 stars

Kanis

Quick delivery and good product.

13 June 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Kanis,

We're pleased to hear your order arrived quickly and that you're happy with the product. Thank you for taking the time to leave your feedback 🚚👍

Best wishes,
Elise

Rated 5 out of 5 stars

Being able to talk to a human being not…

Being able to talk to a human being not a robot and receiving helpful and good advice

12 June 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Barbara,

Thank you for your kind feedback. We're delighted to hear that being able to speak with a member of the team made such a positive difference to your experience.

We know that sometimes customers simply want straightforward advice and support from a person rather than an automated system, so it's great to hear that you found our team helpful and informative. Thank you for taking the time to share your experience 💚📞

Best wishes,
Elise

Rated 5 out of 5 stars

Second fan of this model I have bought…

Second fan of this model I have bought and find them both excellent.
Delivery was also efficient and speedy.

22 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Susan,

We're delighted to hear you're so pleased with the fan that you've chosen to purchase a second one. It's fantastic to know both units have performed excellently for you.

We're also pleased that the delivery service met your expectations and that your order arrived quickly and efficiently. Thank you for your continued support and for taking the time to leave your feedback 🌬️🚚

Best wishes,
Elise

Rated 5 out of 5 stars

Helpful staff

I ordered a dehumidifier on the Saturday. Due to roadworks in my area there was a delay in delivery. I emailed the supplier & the cause of the delay was immediately looked into & I received the dehumidifier a few days later. I felt confident that if I needed further help, someone was on hand.

14 June 2026
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Reply from Meaco Dehumidifiers - Approved Partner

Hi Maeve,

Thank you for your kind feedback. We're pleased to hear that our team was able to assist when your delivery was delayed and that we could quickly investigate the issue for you.

While delays caused by circumstances such as roadworks can occasionally occur, it's great to know that you felt supported throughout the process and that your dehumidifier arrived shortly afterwards. Providing helpful service and keeping our customers informed is always important to us.

Thank you for taking the time to share your experience, and we hope you continue to enjoy your dehumidifier 🏡💧📦

Best wishes,
Elise

Rated 1 out of 5 stars

Terrible aftercare

Immediately highlighted that the dehumidifier was a lot louder than it was sold as. The marketing on this item is not accurate. I reported it within one day and the company were not at all interested. They didnt investigate, just told it was normal. No attempt at customer aftercare. I am not satisfied with the product and would never buy from this company again. Take your money and no interest afterwards

P.s. their response to my review, which is my genuine honest experience with them, is inaccurate. They didn't make any attempt to discuss. They simply shut the matter down with the first email. The fan constantly sounds louder than a boiling kettle and doesnt change, lessen or stop. Despite it saying otherwise. The company wasn't interested in this information.

14 June 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Angus,

Thank you for your feedback.

We're sorry to hear that you were disappointed with both the product and your experience with our after-sales support.

However, we feel it is important to clarify that your concerns were not dismissed. Following your report, we reviewed the video you provided and responded with a detailed explanation of our findings. We advised that, based on the evidence supplied, the unit appeared to be operating as expected and that we were unable to identify any fault requiring repair or replacement.

We explained that compressor dehumidifiers naturally produce operational noise from components such as the compressor, fan and airflow system, particularly when actively removing moisture from the air. We also clarified that whilst night mode may adjust certain settings, it does not make the unit silent.

At no point were your concerns ignored. We reviewed the information provided, investigated the issue reported, and communicated our assessment based on the evidence available to us.

I'm sorry you did not have a positive experience on this occasion.

Best wishes,
Elise

Rated 4 out of 5 stars

Buying this Meaco dehumidifier was…

Buying this Meaco dehumidifier was definitely the right choice. It’s so straightforward to use and really gets the job done. Every time I empty the full tank, I’m shocked by how much water was hidden in my room. Brilliant product!

11 June 2026
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Reply from Meaco Dehumidifiers - Approved Partner

Hi Vicky,

It's fantastic to hear that choosing the Meaco dehumidifier has proven to be the right decision for you. We're pleased you've found it so easy to use and effective at tackling excess moisture in your home.

Many customers are surprised by just how much water these units can extract, so it's great to know you're already seeing the benefits. Thank you for taking the time to share your experience and recommendation 💧🏡🌿

Best wishes,
Elise

Rated 5 out of 5 stars

Fantastic air conditioner

Fantastic air conditioner. Couldn't be happier with it. Really easy to navigate site and make purchase.
Would have been nice to know it had been dispatched or when it was out for delivery. Got abruptly woken just before 07:30 on my day off.
Really happy with the air conditioner. Does a great job in our open plan kitchen/living room. We have really high ceilings and floor to ceiling windows across one side so it gets like a green house in here. Will be so grateful to have it during this disgusting humidity in the UK. Also has a dehumidifier and heating too so not just using it for a month or two of the year. Also makes it easier to justify the price.
Thank you Meaco!

12 June 2026
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Reply from Meaco Dehumidifiers - Approved Partner

Hi Maria,

Thank you for taking the time to leave such a detailed review. We're so happy to hear you're so pleased with your new air conditioner and that you found both our website and the ordering process easy to use.

It's great to know the unit is performing so well in your open-plan kitchen and living space, especially with high ceilings and large windows that can make keeping cool a real challenge. We're pleased that the additional heating and dehumidifier functions add value and make it a useful appliance all year round.

We're sorry to hear you weren't kept informed about the dispatch and delivery of your order, and we appreciate your feedback on this. We understand that an early morning delivery without prior notification can be frustrating, particularly on a day off!

Thank you again for your feedback. We're glad to hear the unit is already making a difference and hope it keeps you comfortable through the warmer months ahead ❄️🏡🌬️

Best wishes,
Elise

Rated 5 out of 5 stars

Item was delivered on time and I…

Item was delivered on time and I perfect condition.

10 June 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Good Morning,

We're pleased to hear your order arrived on time and in perfect condition. Thank you for taking the time to leave your feedback, and we hope you enjoy your purchase 📦⭐

Best wishes,
Elise

Rated 5 out of 5 stars

MEACO DEHUMIDIFIER 12L

GREAT PRODUCT DELIVERY FIRST CLASS
FROM ORDER TO DELIVERY 24 HOURS

12 June 2026
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Reply from Meaco Dehumidifiers - Approved Partner

Good Morning,

We're delighted to hear you were pleased with both the product and the service. Delivering your order within 24 hours from purchase is exactly the level of service we strive for, so it's great to know everything went smoothly from order to delivery. Thank you for taking the time to share your feedback 🚚⭐

Best wishes,
Elise

Rated 5 out of 5 stars

fan is super silent and very user…

fan is super silent and very user friendly!

11 June 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Liam,

We're pleased to hear you're enjoying the fan. It's great to know you've found it super quiet and easy to use, as those are some of the features customers value most. Thank you for taking the time to share your feedback 🌬️🙌

Best wishes,
Elise

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