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Medfinder Reviews 

501
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, reviewers overwhelmingly had a great experience with this company. Customers are genuinely thrilled with how quickly the team tracks down scarce medications that are otherwise completely impossible to locate on their own. Reviewers frequently praise the friendly support staff for their incredible dedication, helpfulness, and constant communication throughout the entire pharmacy search process. However, some people mentioned that they encountered unexpected problems or unfortunately did not manage to find their necessary prescription despite paying for the search. A few other people also felt that the overall pricing transparency could be improved regarding the costs and service credits involved.

What people talk about most

Service

Users describe positive interactions with service, highlighting how it successfully saves them countless... See more

Product

Clients share ambiguous opinions on product during severe medication shortages. Many consumers praised the... See more

Customer service

Customers had positive experiences with customer service, noting that agents are helpful, professional, and... See more

Staff

Reviewers highlight positive aspects of staff, describing them as quick, super responsive, knowledgeable, and... See more

Inventory

Customers consistently note ambiguous experiences with inventory, frequently struggling with nationwide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was skeptical and it took me several weeks and some research, however I’m so glad I signed up because it works. Walgreens held my prescription for three months and within an hour Medfinder found the... See more

Rated 5 out of 5 stars

I use them every month to find my medication that is usually impossible to find. They do a great job locating my medications within reasonable locations. Yesterday, I was able to speak with someone di... See more

Rated 5 out of 5 stars

My adhd medication prescription was placed on back order and after calling around for a while, I came across med finder. Was hesitant about paying the fee but gave it a shot. The communication was top... See more

Rated 5 out of 5 stars

I was skeptical at first because MedFinder sounded too good to be true — but they found my backordered adhd prescription fast. The process was smooth, communication was clear, and they saved me hours... See more


Company details

About Medfinder

Written by the company

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Find your medications in stock today.

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Trusted by over 20,000 Patients across the US.


Can't find your meds in stock? We can help

Tell us what medication you need

Enter your medication info and we'll take it from there. No more stress.

We find your meds in stock

We'll contact pharmacies near you and find one with your medications in stock

Pick up your script

We'll text you the info you need to pick up your script

Find your meds in stock

Tired of calling pharmacies?

Written by the company

Theres a better way.
Tell us what medication you’re looking for, and our team will reach out to pharmacies near you to check availability. We’ll keep you informed throughout the process so you know exactly what’s happening and why, and will text you as soon as we find your medications in stock.

Contact info

Struggling to find your medication?

We call pharmacies for you and help locate hard-to-find prescriptions.

4.6

Excellent

TrustScore 4.5 out of 5

501 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(501)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Game Changing Service

I was skeptical at first because MedFinder sounded too good to be true — but they found my backordered adhd prescription fast. The process was smooth, communication was clear, and they saved me hours of calling around. This service is a game changer and is 100% worth it. I’ll definitely use them again if ever needed.

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Medfinder was very helpful in locating…

Medfinder was very helpful in locating a prescription I was having trouble finding. Communication was clear, the process was smooth, and everything worked out as expected. It saved me a lot of time and stress. I would use their service again.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

My adhd medication prescription was…

My adhd medication prescription was placed on back order and after calling around for a while, I came across med finder. Was hesitant about paying the fee but gave it a shot. The communication was top notch and after 20 minutes from my purchase, the software was able to rule out 50 pharmacy that did not have my medications and it found the one mom and pop shop that did. Sure enough, I called them up and walked in and gave them my psychical script for my medication and it was beyond painless. Highly recommend this service.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Great help in getting hard to find meds

It can be frustratingly hard to find meds these days! Great to have Medfinder take care of it for me. Supportive and proactive through the process. A big help as this was my first time using it.

5 January 2026
Unprompted review
Rated 2 out of 5 stars

Useless

What they should have in bold print is that if it's a narcotic they need you to send the prescription order. Doctors does not give prescriptions in hand for narcotics they are sent electronically straight to your provided pharmacy. So they want you to call your doctor and have it sent to them. With the amount of time that takes, as doctors are busy throughout the day with patients. You'd be better off calling around yourself. By time the doctor responds, you've done found a pharmacy. So this was no help at all. Just a waste of time and patience.

2 January 2026
Unprompted review
Medfinder logo

Reply from Medfinder

We are so sorry for any frustration here. We maintain a specific list of medications that we are unable to search for prior to verifying a valid prescription. We do this specifically to protect pharmacies and deeply apologize for any inconvenience this caused.

Rated 5 out of 5 stars

Worth every cent. Will recommend

When I first contracted for the service, I was already distressed about how hard it was to find a pharmacy that would fill this medicine as a new prescription. I work an intense job with much traveling. I did not have time to go to individual pharmacies within 50 miles to ask if they would fill prescription. Needless to say I was impatient. Medfinder staff let me know that AI calling and contacting pharmacy was unsuccessful in the first 24 hours and the staff would continue. It took until the very last minute of the 72 hours for med finder to speak to a pharmacist willing to fill my medicine. It was a small individual owned pharmacy on the other side of town. I would have never thought to reach out to. I am very happy with the find. Not only did they fill my prescription, I now have a small individual owned pharmacy with a pharmacist who knows me by name and face. I prefer to suppprt small businesses. Med pro staff was very pleasant and friendly in every interaction. I have been speaking highly of them to others. They have a service that works. I would have been beyond stressed trying to do what they did for me, on top of work and traveling for work. Thank you medfinders! Good work!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

I’m a real person

I’m a real person, writing a real review and I was stuck in a really bad situation and medfinder really helped me!

The first pharmacy they found didn’t take my insurance and they took the time still to find one that did.

I can’t explain how much more helpful medfinder was than my own providers at finding a pharmacy.

I didn’t know what to make of medfinder at first and I wasn’t sure if it was a scam but it’s a legit service that really helped me out and I highly recommend it if you can’t find your meds.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

I was blown away at how devoted they were…

I was blown away at how devoted the team was to locating a pharmacy for me. The automation couldn’t find one and they reached out to me via text to assure me they were on the case. The team was incredibly responsive throughout and made it clear they had our best interest at heart. I’ll absolutely continue to use them!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

As helpful as all the reviews say

As helpful as all the reviews say

It was the reviews on this site that led me to giving medfinder a try after another month of backstock on my meds.... the customer support team is kind and efficient, and I was able to successfully get my meds ordered. Unfortunately, I have rather bad insurance, and the place that was found doesn't take it, so I will need to pay out of pocket, but I'm just happy I was able to find my meds at all. Well worth it especially with a discount code!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Huge help!!!

What a huge help MedFinder has been in finding a pharmacy that could supply Relexxii. I could not have found it without MedFinder

5 December 2025
Unprompted review
Rated 1 out of 5 stars

This company will not let you delete personal health information

The company offers no means to delete your personal health information except as required by law. When you send them a message on their support channels, you get responses from an AI agent that do not address your request to delete your account. This is unethical.

5 December 2025
Unprompted review
Medfinder logo

Reply from Medfinder

Hi Kelly, we always delete personal health information upon request, and do not utilize AI in any of our customer support. It is all manned by real humans, and all you need to do is contact us to delete your account and associated information. Apologies if we caused any frustration.

Rated 5 out of 5 stars

It works!!

I was skeptical and it took me several weeks and some research, however I’m so glad I signed up because it works. Walgreens held my prescription for three months and within an hour Medfinder found the first pharmacy and when that one didn’t have the med in stock they quickly found another pharmacy that filled the prescription. I’ll definitely use this service again and I wish I had found out about it sooner.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Found my back-ordered medication in 24 hours

I’d been without my medication for a week and every pharmacy I called told me the same thing: no stock and no updates. I submitted a request to MedFinder around 3 p.m. The first search turned up one possible pharmacy, but when I called to verify, they didn’t actually have it.

MedFinder didn’t stop there—they escalated the search to their team and by about 4 p.m. the next day, they found a pharmacy that did have my medication in stock. This was during a manufacturer backorder, so finding anything at all felt impossible.

I’m not sure if MedFinder even asks about insurance, and I didn’t include that in my search because this wasn’t an insurance issue. The pharmacy they found didn’t take insurance anyway, but I’ll submit the claim myself. Once they located it, I had my prescriber send the script over and picked it up the next day.

Overall, I’m genuinely impressed. MedFinder found what I couldn’t, and they did it in about 24 hours. Their persistence made all the difference.

23 November 2025
Unprompted review
Rated 5 out of 5 stars

SO WORTH IT!!

SO WORTH IT!!! There is nothing worse than having to play the guessing game calling multiple pharmacies and feeling like the search will be endless. They contacted over 45 pharmacies in my area in a little over an hour, and found multiple pharmacies with my medication in stock!! 10/10 HIGHLY RECOMMEND!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service, helpful and friendly!

I use them every month to find my medication that is usually impossible to find. They do a great job locating my medications within reasonable locations. Yesterday, I was able to speak with someone directly regarding my specific situation and some specific pharmacies I needed to check and they did just that. I was pleasantly surprised to find someone actually responded to my text message. I wasn’t expecting that. They ended up finding the meds I needed in time so I didn’t run out. I picked them up last night, no issues. Customer service is great and very helpful and friendly!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with MedFinder

Great experience with MedFinder. I had spent 2 hours out of my work day to call pharmacies for my medication that is always in shortage, and they were able to find it within hours. Totally worth the price to remove all the hassle, time waste and loss of productivity when I can’t get my medication.

19 November 2025
Unprompted review

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