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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the outstanding quality of the products, particularly screen protectors and phone cases, noting their durability, perfect fit, and excellent protection. Many people highlight the ease of application for screen protectors, often achieving bubble-free results. The customer service is frequently described as exceptional, with consumers appreciating the quick, helpful, and personalized responses, even when issues arise. However, some customers were not happy with certain screen protectors, finding them difficult to apply, not fitting correctly, or being of poor quality. A few reviewers mentioned issues with the protector not adhering properly or being too thick, leading to frustration and product disposal.

What people talk about most

Product

People report positive experiences with the product. Many customers praise the screen protectors for their... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of screen... See more

Service

Consumers find service to be positive, highlighting outstanding customer service and a personalized approach.... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the screen protectors easy... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Media Devil's is the best screen protector I've found. I've been using them for years and the film always lays down without issues. I think there are other vendors now that provide alignment brackets,... See more

Rated 5 out of 5 stars

Outstanding customer service. I couldn't quite find what I wanted for my phone, so I emailed Media Devil. They essentially custom made me a screen protector using an archived material that they had. L... See more

Rated 5 out of 5 stars

I highly recommend Media Devil. My family and I have been buying the products for years and have always been extremely impressed with the outstanding quality of the products and the customer service.... See more

Rated 5 out of 5 stars

Apple Watch Series 11 Screen Protector - Excellent Product I ordered this Apple Watch Series 11 (42mm) screen protector as I did not want a bulky protector that would take away the slim appearance t... See more


Company details

  1. Mobile Phone Accessory Shop
  2. Computer Accessories Shop
  3. Fashion accessories shop

Written by the company

Award-winning British phone, laptop and tablet accessories. Screen protectors, leather cases, personalised products and more. We care about your experience!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

312 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Superb company

Always pleased to buy from Mediadevil. Products are consistently of good quality and as advertised: more expensive stuff is premium and cheaper products fit the bill. Communication is great too. My first port of call for any accessories.

10 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Care

looked around for a screen protector for Samsung s20, which I purchased for my wife and came across this nice company. Having read all the positive reviews I placed my order. It was dispatched promptly but due to Royal Mail issues it arrived a bit late but I can't fault Mediadevil. The co-founder also sent a mesage via email which was really nice and I felt appreciated as a customer. I love supporting independent British businesses /companies and wish Mediadevil all the success in these uncertain times. If you are reading my review go ahead and place your order. I stopped buying from certain online retailers as some items are fake or poor quality. The screen protector is of good quality and thus far I have no complaints.

21 December 2020
Unprompted review
Rated 5 out of 5 stars

Stellar

I recently purchased a wood case and tempered glass protector for my 1st-gen iPhone SE. Product quality is stellar so far. Phone had a few mishaps with no scratches to report. As this was an international shipment, I quickly got over the fact that I couldn't track my parcel, which arrived some 10 days later. Well done, we feel the care for customer satisfaction, will likely purchase again.

30 November 2020
Unprompted review
Rated 5 out of 5 stars

MediaDevil Leather products

I already have several MediaDevil Leather products and I am still impressed with the high quality and also with the exceptional good customer service. The products look very nice and stylish, even after several years of using.

19 November 2020
Unprompted review
Rated 5 out of 5 stars

Pure Quality

Quality workmanship and materials. Great customer service. XR pouch fits my phone like a glove. I get a ton of compliments and recommend Media Devil to all. Leather is super and feels wonderful in hand. If your thinking about a purchase , go for it. You will not be disappointed.

17 November 2020
Unprompted review
Rated 5 out of 5 stars

Another great purchase

I have used MediaDevil screen protectors for many years now and have been extremely satisfied with the quality. Mediadevil also provide a great customer service experience and any issues have been dealt with very promptly to my satisfaction. Cannot say how highly I recommend this company.

14 November 2020
Unprompted review
Rated 5 out of 5 stars

Pleasant buying-experience

Pleasant buying-experience, very(!) fast delivery. I like the personal touch and support via email, makes me feel valued and appreciated as customer. Application is fiddly, but you have a few skins included and I managed a good result in the first go. It's more than 2 weeks now and Apple Watch looks amazing, hardly noticeable and haptic is not different. Excited to see how it holds up over the next time. So far, I would recommend (even though they lowered the price right after I've bought, but that surely shouldn't reflect in my rating and that's just bad luck on my side).

Update: MediaDevil reached out to me and rectified the price confusion, I didn't overpay. And if I had, they would refund. Pretty fair I'd say.

I will try them again.

10 November 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service very quick response time. Really happy with my iPhone 12 screen protector, easy to follow instructions on their video for application. No dust or air bubbles thank you Media Devil and I will certainly recommend you to all my family and friends.

10 November 2020
Unprompted review
Rated 5 out of 5 stars

Perfect service

Product arrived on time and it was better than I expected. Bought a screen protector for my Pixel 5 which aligns perfectly with the front camera. Good quality too.

3 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service and product

I purchased an Apple Watch screen protector from MediaDevil. This arrived promptly, well-packaged and was exactly as described. I cannot fault the speedy service and the protector exceeded my expectations. I would have no hesitation in ordering further items from this company.

29 October 2020
Unprompted review
Rated 5 out of 5 stars

Crystal Clear

This watch cover is not only crystal clear, it’s super tough! The second day I had it on my watch I whacked the face on a wall extremely hard (still trying to figure out exactly how I did that) and walked away with no damage. The protector has a slight abrasion, but I can’t imagine what my screen would have looked like without it! As a bonus, the pack comes with multiple protectors so I can easily put a fresh one on if I want to. Beyond just the protector, Mediadevil’s customs service is second to none! I reached out with some questions about the protector and received a speedy response that went above and beyond. It was like having a genuine conversation with someone... and not a pushy salesman. I’ll definitely be a repeat customer for future watches/phones!

27 October 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Apple watch screen protectors

I have always used a different brand for my Apple watch, but as I couldn't get these for my wife's new Apple Watch 6SE, after some research I decided to order from MediaDevil. The protector was far easier to put on than the previous brand, although I did leave a couple of bubbles. Although I was skeptical, the bubbles did disappear withing a day. Very impressed - so much so that I have placed an order for my new iPhone. Also impressed by their customer service!

22 October 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend MediaDevil, great company.

I’ve used MediaDevil for a number of years for my gadgets & they’ve always been my go to company for screen protection, covers & items to go along with tech gadgets.

They are very good with their prices especially for the quality of products, which are excellent.

Delivery is always good & packages arrive within 48/72hrs.

The website is very easy to navigate without any problems.

There’s always a little surprise in the package as well especially those of us who are regular shoppers with MediaDevil, we know what that is & it’s a lovely little touch.

19 October 2020
Unprompted review
Rated 5 out of 5 stars

Very Polite staff and very helpful

Very Polite staff and very helpful, package arrived swiftly and even included some sweets which was a nice surprise, Great Product (Privacy screen protector) very happy with both service and product *****

16 October 2020
Unprompted review

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