Edit: Media markt reached out to me and wanted to price match power.se. i'm a happy customer! Bought two washing machine for about 10k Swedish Kroner (SEK) Just cuz I wanted to support the local s... See more
Company replied
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See what reviewers are saying
Tv köpt på nätet trasig vid leverans och ingen som helst ansvar tar Media Markt Detta står på kostnadsförslaget The TV cannot be handled as Broken on Arrival due to hidden transportation damage b... See more
Company replied
"The main reason why I would recommend MediaMarkt is that, you have such an amazing working staff employees like Mr. Anton Davo Säljer ID 34923. He was a fine gentleman, and he showed all of the optio... See more
Company replied
worst service ever bought a fridge freezer said could deliver on monday so paid in full plus delivery i get half way home got a phone call to say could not deliver monday morning and said could de... See more
Company replied
Company details
Information provided by various external sources
Superlåga priser och välkända varumärken
Contact info
Invernessvägen 2, 182 76, Stocksund, Sweden
- 08-555 021 00
- www.mediamarkt.se
3.4
Average
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The experience was below expectations
The experience was below expectations. While the website was easy to navigate and the ordering process was simple, the delivery took much longer than promised. Customer service was slow to respond and not particularly helpful when I reached out. I did eventually receive my order, but the hassle just wasn’t worth it. Could be improved with better communication and faster support.
13 May 2025
Unprompted review
WARNING-logitech-g305 POWER 350% Dyrare...
Warning-Varning 350% dyrare pris på MUS Logitec G305..........499*3,5ggr normal pris......Varning
Blås Priser...
logitech-g305 price is 1399skr for the same mouse on netonnet and all other stores 499kr
So is this a huge rip off=yes it is because a 350% higher price on a mouse that never is more expensive then 600skr is not even a smaller price amount they try to take for it but a extremly higher price then all other stores=Do not buy on POWER due to ripping people of on prices like this logitech-g305 =350% higer on POWER vs Net on net!!!!
3 November 2023
Unprompted review
The worst customer service ever!!
The worst customer service ever!!! I received a broken product from them in the middle of July and when I saw how broken it was I returned it. However, I am still waiting for them to cancel my payment and return my money back TWO MONTHS AND HALV later!!!!! No matter how many times I called them and asked when is this going to happen, the answer is always the same “ We work on this, you will soon get your payment back”. So, basically now I am paying for something that I have returned long time ago and they DID received it. Thank you Media Markt!!!
16 July 2023
Unprompted review
Dont rest in peace
7 October 2022
Unprompted review
Reply from Media Markt Sverige
Hi Malou,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
Lost products and terrible customer service
I bought 2 cases for my iPhone from Media markt but haven't received anything yet.
I've tried to contact the customer service through both email and telephone. The email customer service just replied 3 weeks after I submitted the service ticket with a useless inquiry 'have you received your products?'. The stuff in telephone just told me to keep waiting... Now I lose my money, no products received, no replication from customer service.
Extreme terrible experience that I had never had before. This was the first time I shop in media markt but would also be the last time.
13 June 2023
Unprompted review
Reply from Media Markt Sverige
Hello Rock Candy,
Thank you for your review.
I see that my colleagues have contacted you via email.
If it is the case that you still have questions or concerns that you wish to have answered, I refer you to reply in return mail.
So of course we will take an extra look at this and give you new feedback.
Sincerely
Hugo
Mediamarkt E-commerce
That manner of approach and willingness…
That manner of approach and willingness to helping customers are exceptional.
8 July 2023
Unprompted review
Reply from Media Markt Sverige
Hello Keegan,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
God and fast service...
God and fast service...the staff was nice and had god knowledge off the product..
10 July 2023
Unprompted review
Reply from Media Markt Sverige
Hello Dan,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
Reply from Media Markt Sverige
Hello Petrus,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
The order was never delivered
The order was never delivered. Customer care is either not responsive or comes back with wrong answers all the time. Takes so long to know the status of the order.
8 July 2023
Unprompted review
Reply from Media Markt Sverige
Hello Maryam,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
I received qualified explanations for…
I received qualified explanations for all my questions I bought a computer with a feeling of yes, this is exactly what I want, when I came home I looked at the reviews and was delighted with the purchase! Thank you very much!
4 July 2023
Unprompted review
Reply from Media Markt Sverige
Hello Andrew,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
Great service and knowledgeable…
Great service and knowledgeable employees!
3 July 2023
Unprompted review
Reply from Media Markt Sverige
Hello Gunnel,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
Professional work and after-sale service
16 June 2023
Unprompted review
Reply from Media Markt Sverige
Hello Fahmi,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
Reply from Media Markt Sverige
Hello Åsa,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
good staff!!
23 June 2023
Unprompted review
Reply from Media Markt Sverige
Hello dear customer,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
Hellp me with the phone
27 June 2023
Unprompted review
Reply from Media Markt Sverige
Hello Neringa,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
Be honest re information!
Be honest re. information about products. Educate sales people that in the long run false information is always showing up.
26 June 2023
Unprompted review
Reply from Media Markt Sverige
Hello Owe,
Thank you for your review!
Your feedback is extremely important to us at Mediamarkt.
In order for us to be able to help you in the best way, we would need more information about the case.
May therefore ask you to fill in this link with information and your contact details: https://kundservice.mediamarkt.se/app/ask
Then we will review the case and get back to you.
Hope to hear from you soon!
Sincerely
Hugo
Mediamarkt E-commerce
They are professional
They are professional, helpful and fast.
Good prices and competitive.
24 June 2023
Unprompted review
Reply from Media Markt Sverige
Hello Bob,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
The success of a company completely…
The success of a company completely depends upon it's employees strength, honesty, dedication, headwork, knowledge and behavior to the customers. I think company has that strength.
20 June 2023
Unprompted review
Reply from Media Markt Sverige
Hello Joy,
A big thank you to you for taking the time to leave such a nice rating!
Your feedback helps us in our development.
You are warmly welcome again!
Sincerely
Hugo
Mediamarkt E-commerce
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