It would have been a five star review except for the image quality issues with the two poster prints initially sent. If we would have received the same quality as we did with the replacement posters,... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy ordering and delivery with updates given. The print itself was very nice and as shown online. No problems - such as damage. I would have liked the print to be titled. It is a gift and would... See more
Company replied
Excellent customer care. Items are very good quality. Turnaround time from placing order to shipping out is very quick. E mail updates are provided throughout the order process. Very helpful with quer... See more
Company replied
Excellent service & brilliantly printed posters. Even A0 sizes are superb..Brought from multiple times, and always very pleased with everything. Highly recommended.
Company replied
Company details
- #3 of 3 best companies in Film and Photograph Library
Written by the company
Founded in 2002, Media Storehouse is a family run supplier of wall art and prints. Our prints are on high quality archival paper with 100% money back guarantees. We believe great art should be accessible, personal and lasting. That's why we have spent over 20 years curating one of the world's most diverse collections of prints. From iconic moments in sport and history to fine art, wildlife photography and vintage travel posters We partner with leading picture libraries, archives, museums, and photographers to produce premium prints, frames, puzzles and photo gifts from professional labs in the UK, USA, Europe, and Australia. Today we work directly with picture libraries, archives, museums, and photographers around the world to bring curated photography into homes and offices.
Contact info
Unit 501, Wenta Business Centre, Colne Way, Watford, WD24 7ND, London, United Kingdom
- +44 (0) 1923 988877
- sales@mediastorehouse.com
- www.mediastorehouse.com
4.3
Excellent
293 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Fantastic customer service
My package came damaged and I received a new one lightning fast without question ....excellent customer service!!
26 September 2025
Reply from Media Storehouse
Thanks so much for your feedback Lisa! We’re glad we could resolve this quickly and provide excellent service too 🙂
Very poor quality
I ordered a "museum quality" print of a painting. The "museum quality" print had muddy colors and many of the figure's faces had either blurry features or no facial features at all. Whoever is creating these prints is doing a terrible job. I returned the print for a refund.
26 September 2025
Reply from Media Storehouse
We’re sorry the print did not meet your expectations Susan.
As explained in our direct message, fine art prints can vary in appearance due to the age and condition of the original artwork. All our prints are professionally produced using pigment-based inks, providing an accurate representation of the original, though they may appear softer or differently textured than photo prints.
We aim to ensure high-resolution prints suitable for their size, but factors like viewing distance and the nature of the artwork can affect perceived clarity. We apologise this print fell short and appreciate you returning it for a refund.
Items always good and well packaged and…
Items always good and well packaged and delivered quickly
26 September 2025
Reply from Media Storehouse
Thanks so much! It’s great to know our quality, packaging and delivery meet your expectations every timePaul. We really appreciate your continued support.🙂
High quality print of artwork.
High quality print of artwork.
Shipment was much quicker than I expected.
25 September 2025
Reply from Media Storehouse
Thank you for your lovely feedback! We’re delighted the artwork print met your expectations and that delivery was faster than expected. We hope you enjoy it Janice 🙂
The jigsaw puzzles are good.
25 October 2024
Reply from Media Storehouse
Thank you for your feedback WaiLi! We’re delighted to hear you’re enjoying our jigsaw puzzles and hope to welcome you back again soon 🙂
Perfect canvas image.
Ordered a canvas image of Marvin Gaye. It arrived in good time and perfectly mounted. I could not be more pleased. All good. Thank you..
14 September 2025
Unprompted review
Reply from Media Storehouse
Thank you so much for your kind feedback Josie. We’re delighted to hear that your Marvin Gaye canvas arrived promptly and that you’re pleased with the quality. Your satisfaction means a lot to us 🙂
Great website
Great website - easy to navigate. Pleasing purchase experience and quick delivery. Happy to use this company & website again.
26 August 2025
Reply from Media Storehouse
Thanks so much for your lovely feedback Alex! We’re really pleased to hear you found everything easy and that your greeting card arrived quickly. Delighted you had a good experience with us – we’d love to see you back again soon!
Reply from Media Storehouse
Thank you for your kind feedback! We’re delighted to hear you’re happy with the production, delivery, and value of our prints Donald 🙂
Fantastic…
Fantastic range of posters to choose from.
Speedy delivery and great comms too.
Highly recommended.
24 August 2025
Unprompted review
Reply from Media Storehouse
Thank you so much for your kind words! We’re thrilled you enjoyed our range of posters and that our delivery and communication met your expectations. We really appreciate your recommendation Metin 🙂
Don't easte your money
Stuffed my order.up lied about cropping.gave me half a phot whichbi payed hundreds of dollars forthen phew every made up excuse on the planet to avoid giving me my money back.theae people are appauling at customer service and jave no knowledge of the law.they distance themsleves through the Internet to avoid communication and don't bother ringing the phone number it's a lie.
3 September 2025
Unprompted review
Reply from Media Storehouse
Thank you for sharing your feedback.
We are sorry to read your comments, though we have been unable to verify your details or locate an order under your name. At Media Storehouse we aim to provide a positive experience for all our customers and take concerns very seriously. If you have placed an order with us, we would encourage you to contact our customer service team directly with your order number so that we can investigate and assist further.
All arrived quickly and safe
26 August 2025
Reply from Media Storehouse
Thank you for taking the time to post this feedback Dennis 🙂
Reply from Media Storehouse
Thank you for your kind feedback! We’re delighted to hear you’re happy with the production, delivery, and value of your canvas print. We really appreciate your support 🙂
No complaints at all
No complaints at all. Good communication, fast delivery would definitely recommend them.
26 August 2025
Reply from Media Storehouse
Thank you so much for your kind feedback! We’re delighted to hear you’re happy with your framed print and our service. We really appreciate your recommendation 🙂
Roy Orbison photos
I am very happy with the service and the quality of the product you deliver to me thank you Greg
28 July 2025
Reply from Media Storehouse
Thank you so much for your kind feedback, Greg. We’re delighted to hear that you’re happy with both the service and the quality of your poster prints. It really means a lot to us, and we truly appreciate you taking the time to let us know.
Reply from Media Storehouse
Thank you for your kind feedback – we’re delighted you’re happy with the quality of your poster print and delivery too 🙂
Horrible print
Horrible print, way to dark. The little picture in the e-mail was actually better than the print :(
€22 in the trash
11 August 2025
Unprompted review
Reply from Media Storehouse
We use high-resolution files that are reproduced exactly as they appear in the original source, without any post-processing or enhancements, ensuring an accurate representation of the original image. Our aim is to provide clear and detailed product descriptions, images, and specifications on our website to help customers make informed decisions, and we encourage all customers to review this information before purchasing.
We are sorry to hear the print didn't meet expectation but hope this explanatin helps. Thank you for your feedback Camilla.
A bit mixed
A good quality print, but spoilt by slight creasing of small part of one edge. A very small defect which I can rectify, but more care in packaging is needed.
28 July 2025
Reply from Media Storehouse
Thank you for your feedback Stephen. We're glad you were pleased with the poster print quality and appreciate you highlighting the packaging issue — we'll review this to help prevent future occurrences.
Reply from Media Storehouse
Thank you for your kind feedback Martyn. We're pleased to hear you were happy with the print quality, delivery, and our messages too!
Reply from Media Storehouse
Thank you for your feedback Stephen— we're glad to hear everything was straightforward and that you were happy with the quality!
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