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Medichecks Reviews 1,493

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and prompt service, highlighting the efficiency and speed of receiving results. Many appreciate the thoroughness of the doctor's comments and the helpful insights provided. The customer service is frequently described as amazing, professional, and very helpful, with many users finding the online chat function particularly efficient. People also find the overall user experience to be simple, straightforward, and easy to understand. However, some customers also noted issues with the product, specifically regarding the finger-prick sample method, which some found difficult or ineffective. A few other people also felt that the turnaround time for results could be long, and some experienced delays or a lack of communication regarding their sample status.

What people talk about most

Service

Consumers find service to be positive, highlighting its efficiency, professionalism, and speed. Many... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the fast turnaround for results,... See more

Product

Reviewers mention ambiguous feedback about product. Many customers appreciate the straightforward kits, clear... See more

Customer service

Clients share positive opinions on customer service. Many reviewers praise the helpfulness and efficiency of... See more

User experience

Customers had positive experiences with user experience. Many found the process simple and efficient, from... See more

Based on these reviews

Rated 4 out of 5 stars

Despite the results & Dr's comments being thorough and useful, the turnaround time was fairly long. I know it says up to 7 working days for delivery but I thought it might be sooner given I live close... See more

Rated 4 out of 5 stars

Received test kit in two days. Had to wait three weeks for my hospital to draw my blood sample. Test result received one week after posting the sample. Would like to have known more about the finger-p... See more

Company replied

Rated 4 out of 5 stars

Excellent and prompt service. The missing fifth star was due to the fact that despite cancelling an order ( made in error) straight after it went through, I still received the kit by post and had its... See more

Rated 4 out of 5 stars

On the whole the experience was great. The form filling at the beginning wasn't always easy, particularly as the enter button was still there after I'd pressed it so I wasn't sure whether the info was... See more

Company replied


Company details

  1. #19 of 22 best companies in Blood testing service

About Medichecks

Written by the company


At Medichecks, we’ve been helping people understand what’s really going on inside their bodies for over 25 years.

Founded in 2001 as the UK’s first private blood testing service, we were built on a simple belief: health should be effortless. From the beginning, our focus has been on giving people clearer answers about their health, without confusion, barriers or unnecessary waiting.

Today, we provide trusted at-home blood tests and health checks across the UK, making it easy to check, track, and understand your health from home. Our tests are analysed by accredited laboratories and reviewed by experienced doctors, with results explained clearly. Not just numbers, but insights that actually make sense.

Whether you’re looking for reassurance, faster answers, or a better way to stay on top of your wellbeing, we’re here to help. Our wide range of tests covers everyday health, nutrition, hormones, fitness, and long-term health tracking, supporting people at every stage of life.

As pioneers in preventative healthcare, curiosity and innovation have always been at the heart of Medichecks. We focus on helping people spot potential issues earlier, feel more confident about their health, and take action when it matters most.

We’re proud of our long history and of the positive feedback we receive from customers who value clear results, reliable service and supportive, expert guidance. Helping people feel informed, reassured and in control of their health is what Medichecks is all about.


Contact info

10% off your first health check

Checking symptoms or tracking your health? Start with 10% off.

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Highly recommend, esp the Tracker, and be honest.

For those who can afford it, it's a sacrifice but important to do at least once a year.
• I appreciate the large number of things tested, some of which are not usually done on NHS.
• Speed of getting results back is fantastic, and online + downloadable PDF of Results
• Detailed GP Summary of the Results,
• The 'Tracker' on the website to show, with a Graph, how your results are progressing over the years.
• Suggestions of solutions, nutrition, diet or even "see your GP" or repeat these tests in 6 months

2 April 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service

6 April 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

The turnaround for the results was…

The turnaround for the results was amazing!

2 April 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 3 out of 5 stars

⭐️⭐️⭐️ rating

Thought service was slow on getting the kit sent out , and quite expensive compared to other providers , had to sort out my own local blood draw although they do give you locations in your area , they did get me my results quite quickly after returning them , wasn’t much guidance as to what to do with my results afterwards so guessing that’s another service that you have to pay for on top . If you have no joy with NHS then shop around for a competitive price on bloods , I’m not knocking Medichecks just feels a bit over priced to me that’s my own personal opinion

2 April 2026
Rated 5 out of 5 stars

Great service.

2 April 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Fantastic as always

Fantastic as always, would never go anywhere else

1 April 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Happy with the service and results

Received results quickly and they corresponded with the last results done by my GP so all good

1 April 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Everything was very clear and well…

Everything was very clear and well signposted. Good explanations and easy to understand

4 April 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Quick

Quick, professional service and fast results. The testosterone test was easy and reliable. Highly recommended

1 April 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Excellent Service

Great communication from outset to results. Quick turnaround despite Easter holidays. Informative commentary provided with results - all very well presented. Very clear follow up actions suggested. I used the home service for my blood sample to be taken which was very easy to book and Megan arrived on time and was very professional and friendly. Excellent service all round and I will definitely use Medichecks in the future.

4 April 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Great quick service in person at the…

Great quick service in person at the Newton-le-Willows clinic. Got the results on Easter Saturday, so much quicker than I thought.

4 April 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 3 out of 5 stars

Review of 'Optimal' package

Quick turnaround and results were explained well with good advice. I was primarily blood testing to get more in depth analysis of my cholesterol than my nhs blood test gave me I.e alipoproteins and Lp(a), but unfortunately this couldn't be tested on it's own through Medichecks and only through the 'optimal' package which I found expensive. It would be nice to have some of these tests 'broken down' into smaller packages to make it more affordable for the customer rather than having to pay for tests that you don’t want

1 April 2026
Rated 5 out of 5 stars

Very efficient.

3 April 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Great service

Easy to follow home blood kit, results within 48hrs of posting. I’ve always been happy with Medichecks service.

31 March 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Clear and Fast

Clear guide to what the tests can and can't do. Pricing clear and broken down t clearly. Clear explanation of what is included, time scales etc.
Test arrived within a few days. I ordered late on a Friday and it arrived on the following Monday. I returned the test on Tuesday using the tracked envelope and got a notification of the results on Friday. So from ordering to results it was a week. The test I ordered was a non standard test which I've had to wait weeks for the results for via the NHS. I feel the price was fair and reasonable. Overall excellent service.

3 April 2026
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Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Great service.

31 March 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 2 out of 5 stars

Nearly 4 weeks wait to get my blood…

Nearly 4 weeks wait to get my blood taken I didn't use my local gp because of the wait should have probably waited saved myself some money.
Should have advised this prior to me paying .

3 April 2026
Unprompted review
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Reply from Medichecks

Hello,

Thank you for taking the time to leave your review, we appreciate your feedback.

I am sorry to hear regarding the delay with having your sample taken.

Upon checking, I am unable to locate any details on the system. Please can you kindly reach out to the helpful Customer Care team on 03450 600 600 or customer.care@medichecks.com so we can assist you further with this matter.

Thank you in advance.

Best wishes, Abbie.

Rated 3 out of 5 stars

It’s okay, but it could be improved.

My experience with Medicheck was good overall.

The only issue was that the nurse was unfamiliar with the activation code and had already disposed of the materials before giving me the opportunity to ask any questions. When I raised it, she asked me to check the bin to see if I could find any information about it.

I found this quite inconvenient, especially considering that I paid almost £60 extra for this service.

30 March 2026
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Reply from Medichecks

Hello,

Thank you for taking the time to leave your review.

We understand how this must have been frustrating for you. Whilst we so provide instructions on the 'order complete' email once your order has been processed, and located within the kit regarding the activation code, we understand this may not always be clear, and we apologise for any inconvenience caused by this.

We appreciate that retrieving information from the bin is not the level of service you expected, and please be reassured that this is not the service that Medichecks aims to provide our customers, and we will ensure this is passed on as feedback to the relevant team to help us improve.

Thank you for taking the time to share your experience.

Best wishes, Abbie.

Rated 5 out of 5 stars

Fast results,

Fast results,

2 April 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

Rated 5 out of 5 stars

Great service in every area

Great service in every area, purchase was easy, updates on status of order great, format of results exactly what I wanted. Overall really good.

30 March 2026
Medichecks logo

Reply from Medichecks

Hello,


Thank you for leaving this great 5* review.


We look forward to continuing to support you in the future and providing the same excellent service.


Best wishes,


The Medichecks Customer Care Team

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