Medipups Reviews 175

I ordered a bed in June 2023. As of August had not received. Finally asked for refund & as of Sept 25, 2023 have not received. Sent se earlier emails throughout this time frame. Always getting a reply as they are working on it. Horrible customer service.

JUNE 2023
ORDERED DOG BED
Now it's almost October. Nothing!
DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY!

I ordered the dog bed. I was informed I would receive 2.
I thought great!
I never received any beds! Yet I am being charged$39.00 a month on my credit card.
The phone number is a non working number. I think they are fraudulent and contacted my credit card company to block any charges from this company. They owe me for all the charges. I get contact by chat and was given a tracking number that lead no where.
I do no recommend this company. Nikki Harper

Ordered two dog beds six weeks ago and have not received them. Tried calling company with the phone number they provide on their webpage Medipups.com under contact us (888-507-3139) and a message states the phone has been disconnected. FRAUD!!!!

I love medipups!!!!
After trying out so many different companies, medipups finally worked on my 2 dogs. Both are old and have bad joints

Medipups is a game-changer!
Luna has been using Medipups for a while now, and I can't express how impressed I am with the results. It's truly amazing to see my furry friend's health improve day by day. Highly recommended!

First order was received immediately, 2nd autoship order was slightly delayed. I was unable to track it so the medipups customer service department tracked it back to USPS that was unable to follow through with delivery. They immediately sent my order out again and I had it in 2 days. Very happy that they rectified the problem immediately and got my 2nd order in.

Scam company! Never get money back and never get products ship. Total disgrace company!

I ordered the dog bed for my fur baby, one for $39.99 and another for 9.99. My account was immediately charged the $39.99 on 7/25 and the additional $9.99 on 8/8. I never received the products I ordered and was subsequently charged another $39.99 yesterday, 9/11. So, charged three times and got nothing. I will never order from you again, and I want my money back.

Fraudulent company- charged me and never delivered product. They then tried to charge my credit card under an alias, thankfully the Chase fraud department caught on . Stay away

Do not purchase anything from Medipups. I purchased a bed in July and have still not received it, then they have hit my bank account with to more charges and still no product!! When I try to call customer service it says the number is no longer in service!!! Scamming thieves!!!!

I’m beginning to think this company is a scam. I checked all the reviews and endorsements prior to ordering. However it has been 3 months since my order. There is no email address to contact them and the phone number is not in service. I believe that I have been double-billed and cannot contact anyone. Do not order from MediPups.

Scam! I ordered a 2 for 1 bed offer in June. It is now September and they still haven’t resolved my issue. No beds no refund…. Total scam!

I WOULD GIVE CERO STAR IF POSSIBLE. THIS IS A TOTAL SCAM. I HAVE BEEN WAITING FOR MY PURCHASE FOR 3 MONTHS AND EMAILED EVER SINCE TO GET MY MONEY BACK AND NOTHING!!!!!! THEY SEND ME AN AUTOMATED EMAIL RESPONSE, NO ONE IS RESPONSIBLE AND THEY KEEP ADVERTISING IN INSTAGRAM AND SCAMMING MORE PEOPLE! SOMEONE NEEDS TO STOP THEM!

I’ve been waiting 27 days and still do not have my order. I have contacted them by email 3 times. Each time they ask me to be patient, as they are filling orders as fast as possible. I’m real close to asking them to cancel my order and refund my payment!

Scam, provide on websit phone number never works 1-888-507-3139. Scam and FAKE company! Do not buy anything from them. Steal yr money and run!

I too fell for this SCAM! I ordered a month ago for the 2 for 2 for 1 dog beds. Only excuses and now once I requested a refund, no communication. I am complaining to the Better Business Bureau, Department of Commerce, and any other authority who can dig into this and arrest these criminals.

Same happens with the customers not happy I ordered the dog beds ((Get one and one free bed) since May 2023. I never received and went to my bank she tried contacting nothing so block them Owed $65. Don’t trust any businesses selling from instagram Don’t buy anything from them on instagram!

Same thing happened to me. I ordered 3 beds and was supposed to get 3 for free. I ordered June 23. Still nothing. I have written them 2 times and they keep telling me they are running behind although they keep advertising. This is a scam do not order.