Medisave UK Ltd Reviews 

5,376
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is easy to navigate and placing an order online is simple. Buyers are consistently impressed by how fast the delivery is, even during busy holiday periods. People also really appreciate the high quality of the medical equipment and the thoughtful inclusion of free gifts. Some reviewers were not happy with the packaging condition, noting damaged boxes, torn tape, or poor arrangement upon arrival. A few other people also felt that delivery mishaps caused frustration when parcels were sent to incorrect addresses or misplaced.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as outstanding and second to... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising the extremely fast and... See more

Quality

Consumers find quality to be positive, highlighting outstanding products, incredible sound performance, and... See more

Order

Customers consistently note positive experiences with order processes being straightforward and featuring... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and helpful staff. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website Good value and choice very good quick service. Could have packaged better as packaging damaged on arrival ie torn open Jiffy bag,(Royal Mail) Luckily nothing missing and inte... See more

Company replied

Rated 5 out of 5 stars

The website is easy to navigate, with a great range of reliable, high-quality products. I purchased a leaving present for a colleague, and it looks so sleek and professional — I’m sure she’ll absolute... See more

Company replied

Rated 5 out of 5 stars

Well they shipped and I got the product. It took 2 days. I guess I didn't say too much about the product so here goes. The product is / was a Littmann Cardiology IV stethoscope. Specifically the... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. I had my stethoscope engraved with my name and it arrived very quickly despite the extra detail. The stethoscope and case itself are absolutely fantastic. The sound quali... See more


Company details

  1. #13 of 26 best companies in Hospital equipment and supplies store
  2. #12 of 15 best companies in First aid station
  3. #6 of 11 best companies in Medical Equipment Manufacturer
  4. #19 of 50 best companies in Medical Equipment Supplier
  5. #18 of 45 best companies in Medical supply store
  6. #1 of 7 best companies in Medical technology manufacturer

Written by the company

Nursing, Medical and First Aid supplies from 3M Littmann, Omron, Welch Allyn, Sunflower, Heine and more.

Medisave UK Ltd

Written by the company

Medisave UK is one of the UK’s leading distributors of medical supplies
Medisave specialises in hospital, GP surgery, medical students, nursing homes and general medical supplies through to HSE First Aid Kits. Our range includes 3M Littmann stethoscopes, Welch Allyn and Heine diagnostic sets, Sunflower medical furniture and a comprehensive range of medical disposables including medical latex gloves.

Next Day Delivery!

Next Day Delivery Option Available On Orders Before 8:00PM!

Next Day Delivery Option Available On Orders Before 8:00PM!
We will endeavour to process all orders placed before 4:00pm Monday to Friday the same day and they'll sent by either Royal Mail or DPD couriers. For orders placed via the website, tracking details will automatically be sent upon despatch to the email address provided for the order.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(5,376)

429 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

13 March 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Dr. Gada,

Thank you for leaving us a 5* review!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Bought for my daughter

Bought for my daughter. She is delighted with it

6 May 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Caz,

Thank you for taking the time to leave us a review!

We really appreciate it!

Kind regards,
Medisave

Rated 5 out of 5 stars

Perfect products

Perfect products, very good fast delivery

3 May 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Mr Singh,

Thank you for leaving us a 5* review!

We are thrilled that you are happy with our goods and services!

Kind regards,
Medisave

Rated 5 out of 5 stars

faster delivery

faster delivery, quality stethoscope, 20 character engraving .

6 May 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Emmanuvel,

Thank you for taking the time to leave us a 5* review!

We are thrilled you are happy with our goods and services!

Kind regards,
Medisave

Rated 1 out of 5 stars

Poor quality

The otoscope looked amd felt cheap. There was nothing to store it in. The engraving was barely visible. Contacted yourselves but you were not interested. Disappointing.

6 May 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Deborah,

I am sorry to hear of this.

We are unable to accept personalised items for a refund or exchange if the item is not found to be faulty.
However, in your review you have mentioned the engraving was barely visible. As this was not mentioned in your initial email, it was unfortunately not investigated further at the time.

Our Returns Manager has contacted you via email directly, to try and resolve your issue.

Kind regards,
Medisave

Rated 1 out of 5 stars

More than 3 months later still no item

Placed an order at the start of February the money was taken from my card but no item was received. I followed up to be told that there was no stock and they would receive more in mid May. I contacted them again this week and the date has now moved to 22 May.

Find it extremely strange that they advertise for sale items they do not have stock of to meet the orders placed & that the timescale for restock is so exceptionally long! Far from impressed

4 February 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Thank you for taking the time to leave a review, and we sincerely apologise for the frustration and inconvenience this delay has caused you.

We completely understand how disappointing it is to wait this long for your order, and we're sorry that the experience has fallen so far short of your expectations.

The product you ordered is listed as a backorder item - as noted in the listing, despatch is subject to stock arriving from our manufacturer.

Unfortunately, we have faced two significant and largely unavoidable supply chain challenges: manufacturing delays caused by the Chinese New Year shutdown period, and considerably extended shipping times due to the ongoing conflict in the Red Sea/Middle East, which has disrupted container shipping routes globally and added weeks to transit times.

We acknowledge that we should have communicated these delays more proactively and kept you better updated throughout, rather than leaving you to follow up yourself - and for that, we are truly sorry.

We expect stock to arrive on or around 22 May and your order will be prioritised for despatch as soon as it lands with us.

If you would prefer not to wait and would like a full refund instead, please don't hesitate to get in touch directly and we will arrange this for you immediately - no questions asked.

We value your custom and hope to have the opportunity to restore your confidence in us.

Rated 5 out of 5 stars

I ordered a stethoscope for my daughter…

I ordered a stethoscope for my daughter including engraving at 21.00pm and I received it by 2pm the following day I’ve never seen such amazing fast delivery and service, highly recommended

23 April 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Bev,

Thank you for taking the time to leave us a 5* review!

We are thrilled you are pleased with our services and we hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

promt delivery

promt delivery

23 April 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Azmat,

Thank you for your reply.
We are thrilled that you are pleased with your delivery.

Kind regards,
Medisave

Rated 5 out of 5 stars

Excellent customer service from Onni Rolfe

Excellent customer service from Onni Rolfe — quick response, very helpful, and handled the issue efficiently. Fast response and very helpful customer service. Issue resolved quickly with a replacement arranged. Really appreciated.

5 May 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Jacqueline,

Thank you for getting in touch to express your kind feedback!

We have passed this onto the department manager!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

I am very happy with purchase

I am very happy with purchase. Excellent quality and quick delivery. I am planning to order one for my Husband. Thanks

28 April 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Noureen,

Thank you leaving us a review!

We are thrilled that you are pleased with our goods and services!

Thank you for your support!

Kind regards,
Medisave

Rated 5 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery

27 April 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Kerry,

Thank you for leaving us a 5* review!

We are thrilled that you are happy with our goods and services!

Kind regards,
Medisave

Rated 5 out of 5 stars
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for leaving us a 5* review!

We are thrilled you had a great experience with us!

Kind regards,
Medisave

Rated 5 out of 5 stars

Execellent Efficiency

Good. Quick. Came much earlier than expected. Very happy.

20 April 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Erin,

Thank you for leaving us a 5* review!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 1 out of 5 stars

So far I cannot get this stethoscope to…

So far I cannot get this stethoscope to work effectively with my hearing aids
Customer support is no reply
No problem with your delivery and ordering it’s just useless!

24 April 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Rosemary,

I am very sorry to hear of this.

We cannot see any email communication from you with regards to this.

Our Operations Manager has now contacted you directly via email.

Kind regards,
Medisave

Rated 5 out of 5 stars

Excellent.

28 April 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Shaun,

Thank you for your kind feedback!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Easy to use website

Easy to use website
Good value and choice very good quick service.
Could have packaged better as packaging damaged on arrival ie torn open Jiffy bag,(Royal Mail)
Luckily nothing missing and internal box wasn’t damaged and still sealed.
Overall very pleased.

21 April 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Roger,

Thank you for taking the time to leave us a 5* review!

We are very sorry to hear of how your order was delivered,
We will look into this with our Dispatch Manager.

Kind regards,
Medisave

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